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Interakt Logo

Supercharged Customer Engagement and Support platform.

Interakt - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Interakt?

Interakt is a Supercharged Customer Engagement & Support platform which lets you Capture new leads, Manage your existing leads and customers, Engage with E-mail automation and marketing and Web / Push Notifications and support all your visitors and customers with Live-Chat, Helpdesk and/or Knowledgebase (FAQs) for your business.

Interakt Leads Applicaiton lets you capture Leads in every possible way. Import existing leads, segment and nurture them in real-time.

Interakt Users Application lets you capture user sessions, activities & dynamics with rich profiling for every user. Create segments and track their progress.

Interakt E-mails Application lets you customize templates to send automated promotional or transcational emails. Engage users and keep track of each stats.

Interakt Live Chat Application lets you engage visitors with bot triggers & provide live support to existing customers. Use a customizable chat window or the offline mode.

Interakt Notification Application lets you announce new features or target segments with special offers. Use customizable & trackable web / push notifications.

Interakt Helpdesk Application lets you delight your customers with awesome, personal support & gather valuable feedback through our simple feedback widget or forward your support e-mails to create tickets.

Interakt Knowledge-base/FAQ Application lets you support customers while you sleep with a beautiful Self-help page that works across devices.

Benefits of using Interakt

Leads can be captured using inbuilt forms, imported from CSV or XLS files, added manually, or collected through other software integrations via Zapier.

Real-time customer session and order data is captured and stored in customer profiles, with order histories and interaction histories for email and live chat.

Create funnels to track customer progress and the impact of different communication channels.

Send scheduled, automated or manual emails to customers using pre-built or custom templates, and view email campaign stats.

Target customizable notifications to customer segments or make announcements to update customers and visitors.

Customizable live chat widget with new chat alerts allows users to engage with customers and visitors directly through their website.

Starting from

49

Per month

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Interakt's key features

Most critical features, based on insights from Interakt users:

Contact Management
Customizable Branding
Email Management
Customer History
Autoresponders
Live Chat

All Interakt features

Features rating:

Alerts/Escalation
Automated Routing
Calendar/Reminder System
Call Center Management
Campaign Analytics
CAN-SPAM Compliance
Chat/Messaging
Customer Segmentation
Customer Surveys
Customizable Templates
Data Import/Export
Dynamic Content
Email Marketing
Email Templates
Event Triggered Actions
Feedback Management
For Insurance Industry
Help Desk Management
Image Library
Interaction Tracking
Internal Chat Integration
Knowledge Base Management
Lead Capture
Lead Management
List Management
Macros/Templated Responses
Marketing Automation
Performance Metrics
Real-Time Chat
Remote Access/Control
Reporting/Analytics
Sales Pipeline Management
Search/Filter
Segmentation
Self Service Portal
Template Management
Web-based Deployment
Widgets
Workflow Configuration
WYSIWYG Editor

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Interakt pricing

Value for money:

Starting from

49

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

Interakt support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Videos

Interakt reviews

Overall rating

5.0

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.67/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Interakt FAQs

Q. What type of pricing plans does Interakt offer?

Interakt has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Interakt?

Interakt has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. Does Interakt support mobile devices?

Interakt supports the following devices:
Android


Q. Does Interakt offer an API?

No, Interakt does not have an API available.


Q. What other apps does Interakt integrate with?

Interakt integrates with the following applications:
Cloudflare, Adobe Commerce, PrestaShop, Zapier, WordPress, Squarespace, Weebly, BigCommerce, Shopify


Q. What level of support does Interakt offer?

Interakt offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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