Remote Support Software with Collaboration Tools

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22 apps

Wrike   

1,588
Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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Manage your projects from start to finish with Wrike
Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools. Read more about Wrike
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LogMeIn Rescue   

121
91 pts
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue
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Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue
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ConnectWise Control   

1,630
92 pts
Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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Remote meeting platform for resolving customers' queries
Fully functional remote support. ConnectWise Control gives you the ability to remotely view & control devices from anywhere there is an Internet connection. Read more about ConnectWise Control
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dualmon Remote Access   

76
96 pts
Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon Remote Access
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Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Read more about dualmon Remote Access
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Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
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ISL Light Remote Desktop   

215
98 pts
Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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Halp   

1
Ticketing, powered by your Slack conversations
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more. Read more about Halp
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Ticketing, powered by your Slack conversations
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more. Read more about Halp
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SysAid  

274
93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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SysAid

93 pts
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid’s built-in remote control capabilities allow IT support people to connect to end-user active sessions, or unattended computers, to give remote assistance. Read more about SysAid
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Jira Service Desk  

253
Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
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Simple service desk built on Jira
Jira Service Desk helps IT support teams offer remote support to staff in the organization with self-service, case management, SLAs, agent collaboration & more. Read more about Jira Service Desk
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TurboMeeting  

25
Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Read more about TurboMeeting
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TeamViewer  

6,562
89 pts
Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Cisco Webex  

4,212
75 pts
Voice and video conferencing with screen sharing
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more. Read more about Cisco Webex
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Voice and video conferencing with screen sharing
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more. Read more about Cisco Webex
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BeyondTrust  

1,457
85 pts
Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about BeyondTrust
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Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about BeyondTrust
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Zoho Meeting  

372
Web conferencing tool to host online meetings and webinars.
Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required. Read more about Zoho Meeting
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Web conferencing tool to host online meetings and webinars.
Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required. Read more about Zoho Meeting
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Upscope  

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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RemotePC  

31
Remote access management software
RemotePC is a remote access management software that helps businesses connect & communicate with clients, manage multiple devices, and transfer files or folders securely. Whiteboarding capabilities let participants annotate, draw & add comments on a common screen in real time during remote sessions. Read more about RemotePC
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Remote access management software
RemotePC is a remote access management software that helps businesses connect & communicate with clients, manage multiple devices, and transfer files or folders securely. Whiteboarding capabilities let participants annotate, draw & add comments on a common screen in real time during remote sessions. Read more about RemotePC
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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SnapSupport  

4
Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Read more about SnapSupport
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Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Read more about SnapSupport
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ManageEngine Remote Access Plus  

2
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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HPE MyRoom  

1
Collaboration platform for businesses of all sizes
HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees. Read more about HPE MyRoom
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Collaboration platform for businesses of all sizes
HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees. Read more about HPE MyRoom
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OmniCore  

1
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Channel.me Cobrowsing  

0
Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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