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Celebros by Bridgeline Digital is a site search and merchandising software designed to help businesses manage product search across eCommerce websites using natural language processing (NLP), machine learning (ML), and artificial intelligence (AI) technology. The platform enables organizations to automatically interpret customer search queries, match the information with available product data, and deliver relevant results using semantic algorithms.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.9
/5
26
Starting from
49
Per month
Per Feature
Value for money contenders
Functionality
4.7
/5
26
Total features
23
2 categories
Functionality contenders
Overall Rating
4.9
/5
26
Positive reviews
100
%
23
3
0
0
0
Overall rating contenders
Amit K.
Retail, 10,001+ employees
Used daily for 6-12 months
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Much needed tool for any ECommerce business, well priced and overall great support.
Comprehensive solution for onsite merchandising driven by AI and ML with very user friendly search tool
Needs work to define final outcome so teams need to spend time testing and tweaking to get optimal results
Erica H.
Restaurants, 201-500 employees
Used daily for 2+ years
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- Creating a perfect search environment for our customers. If they want to call a fork a dinglehopper, we're able to have their profile be able to pull up forks with no issues. Unfortunately, we do not have any that want to, but we do have some interesting terms for utensils, equipment, dinnerware, cups and more.
- Easy to create tailored searches for niche words. In the restaurant business certain types of kitchens will have their own words for a type of utensil or equipment and they just want to use that word to search for a replacement on our website. - Create promotion campaigns for a brand. Sometimes have a running promotion with a brand and they want a certain keyword search to land on their brand's...
- My biggest pet peeve will be when a name of a category is changed within Magento, then I have to remap everything. We had a intern go through our entire website and altered the category names and I had a lot of remapping work to complete. - Too many attributes/categories can lead to a weird search. Say I create an attribute for color and a category for a brand named blue, it will have strange result. It is easy to fix, but I still feel it should be able to pull both without having to make changes within Celebros.
Gillian F.
Retail, 11-50 employees
Used daily for less than 6 months
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Customer service very satisfactory so far.
Implemented this to make it easier for our customers to find what they are looking for on our website.
Not sure yet haven't had it long enough to comment
Nathalie L.
Textiles, 51-200 employees
Used daily for 1-2 years
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the system is easy to use and integration is quick. The support is great
It was all good. The employees have always been very helpful with problems
Thomas R.
Sporting Goods, 11-50 employees
Used daily for 2+ years
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The search engine is very well developed and the team behind is very professional, overall a very good solution
You getting the best results also on not very accurate spelling
Easy customization of widgets would be nice