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User Experience (UX) Software with Customer Segmentation (2026) - Page 2

Last updated: March 2026

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58 software options

CommandBar logo

User experience tool to convert, retain & delight customers

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Eliminate UX friction. CommandBar is more than a platform to create product tours, tooltips, and checklists. Our unique Magic Searchbar (command palette) and AI-driven HelpHub elevate the user experience. Join user-obsessed teams like Freshworks and Gusto by choosing CommandBar. Get started free.

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évolt logo

Collaborative platform for user-centered organizations.

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évolt is a collaborative platform that enables teams and organizations to lead all their projects in a user-centered way. The solution delivers a suite of specialized applications/tools, expert methods, and templates to support teams in every aspect of their work.

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Potions logo

Personalization software

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Potions is a customer engagement software that helps businesses manage cookieless onsite personalization using AI-driven, sustainable, and privacy-conscious technology. The platform enables administrators to automatically organize list pages and display relevant products based on visitor preferences.

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EnjoyHQ logo

User research repository platform for UX teams

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EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis.

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BrainStorm logo

Transform the way your users tackle software adoption.

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BrainStorm helps mid-size and enterprise organizations dramatically increase their software adoption. Our highly personalized approach to change management reduces user frustration, alleviates IT workloads, and helps organizations achieve their software adoption goals.

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BetaTesting logo

Real-environment feedback & technical testing platform

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user experience, user interface feedback, beta testing, beta testers, net promoter score

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Userfeel logo

Remote usability testing application for UX researchers

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Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

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Wootric logo

Modern customer experience and feedback management tool

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Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

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Wondering logo

Make product decisions 16x faster with AI-led research.

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Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

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PlaybookUX logo

UX testing solution designed to track customer experience

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PlaybookUX is a cloud-based user experience (UX) testing solution, which helps businesses of all sizes capture and analyze customer interactions with products, prototypes, and websites. Key features include video-based feedback collection, team collaboration, screen recording & template management.

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Alida logo

Customer experience and survey management software

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Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

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Lightster logo

User testing platform with real people, not testers.

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Lightster helps you find your target audience for interviews, testing, and feedback.

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Lou logo

Deliver in-app experiences & turn new users into power users

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Lou is a digital adoption platform that makes it easy to turn new users into power users with self-serve onboarding, personalized product tours, and feature announcements. Create a free account and launch in just minutes - no code required.

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Maze logo

AI-powered continuous product discovery platform

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Maze is the continuous product discovery platform for user-centric product teams. Unlock user insights, make better product decisions.

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Quest logo

AI-based customer engagement platform

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Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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HelpHero logo

Helps web-based apps to build better onboarding experiences

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HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

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ARCS logo

Cloud-based panel management tool for research institutions

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ARCS is a panel management software designed to help research organizations manage participants and streamline processes for research studies. Supervisors can utilize the member portal to schedule study sessions, build personalized profiles for participants, and conduct screenings through surveys.

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Userbit logo

Research repository for UX design & product teams.

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UserBit Research Repository is a centralized workspace to store and organize UX research. It brings interviews, usability tests, notes, insights, and evidence into one structured system so teams can analyze findings, retain context, and turn research into decisions without losing work across tools.

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Quantum Metric logo

The leader in agentic digital analytics for the enterprise.

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Quantum Metric is a customer-centered digital analytics platform helping enterprises optimize the digital journeys that matter most.

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Gainsight PX logo

Product experience analysis platform

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Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting.

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Pixis Insights UI/UX logo

See your product through your user's eyes.

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Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

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TheyDo logo

TheyDo helps teams to scale Journey Management.

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TheyDo standardizes journey and opportunity management for optimal cross-team collaboration.

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UserExperior logo

Everything you need to analyze digital experience.

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UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

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Extellio logo

Powerful user journey analysis

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Extellio is the solution for understanding and improving user journeys.

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UserlynX logo
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UX testing and experience software

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Userlynx is a fast, affordable remote user testing platform that provides video feedback from real users. It supports testing on all digital products, offers targeted recruitment, expert validation, and actionable insights to help optimize user experience.

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