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Gainsight PX Logo

Product experience analysis platform

Table of Contents

Gainsight PX - 2025 Pricing, Features, Reviews & Alternatives

What is Gainsight PX?

Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for prospective customers. Key features include feedback collection, audience segmentation, user retention metrics, and customizable reporting.

The solution enables marketers to visualize user activity, analyze interactions with the product and categorize customer behavior under attributes. The collected set of behavioral attributes allows sales teams to identify buyer interest areas, enabling them to provide a personalized onboarding experience to new/inactive clients. Gainsight PX helps team members design guidelines and recommendations for visitors active on the website or app and measure the engagement through the number of accounts retained and leads converted.

Gainsight PX offers integration with multiple third-party platforms such as Marketo, Pardot, Salesforce, Microsoft Dynamics, Slack, Segment, CaliberMind, and Dell Boomi, and more, enabling users to collect lead data for planning campaigns. Plus, businesses can prepare surveys using multiple-choice or open-ended questions, collect buyer responses and monitor their product usage experience.

Starting from

500

/user

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Gainsight PX's key features

Most critical features, based on insights from Gainsight PX users:

Usage Tracking/Analytics
User Onboarding
Engagement Tracking
Reporting/Analytics
In-App Training
Activity Tracking

All Gainsight PX features

Features rating:

A/B Testing
Access Controls/Permissions
Alerts/Notifications
API
Audience Targeting
Behavior Tracking
Behavioral Targeting
Churn Management
Cohort Analysis
Content Analytics
Contextual Guidance
Conversion Tracking
Customer Experience Management
Customer Profiles
Customer Segmentation
Customizable Reports
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Visualization
Email Marketing
Experience Management
Feedback Management
For Mobile
For Websites
Funnel Analysis
Goal Setting/Tracking
In-App Events Tracking
Launch Management
Mobile Survey
Multi-Channel Attribution
Multi-Channel Distribution
Pageview Tracking
Prioritization
Product Data Management
Push Notifications
Question Branching
Question Piping
Real-Time Analytics
Response Validation
Retention Tracking
Self Service Tools
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Task Management
Task Progress Tracking
Uninstall Tracking
URL Customization
User Interaction Tracking
User Journeys
User Management
Visitor Tracking
Website Personalization

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Gainsight PX pricing

Value for money rating:

Starting from

500

/user

Pricing details
Subscription
Free trial
Free plan
Pricing range

Gainsight PX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Live Online
Webinars

Gainsight PX reviews

Overall rating

4.0

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.86/10
Rating distribution

5

4

3

2

1

1

5

1

0

0

Gainsight PX FAQs

Q. What type of pricing plans does Gainsight PX offer?

Gainsight PX has the following pricing plans:
Starting from: $500.00
Pricing model: Free
Free Trial: Available

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Q. Who are the typical users of Gainsight PX?

Gainsight PX has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Gainsight PX support?

Gainsight PX supports the following languages:
English, Japanese


Q. Does Gainsight PX support mobile devices?

Gainsight PX supports the following devices:
iPhone


Q. Does Gainsight PX offer an API?

Yes, Gainsight PX has an API available for use.


Q. What other apps does Gainsight PX integrate with?

Gainsight PX integrates with the following applications:
Microsoft Outlook, Google Analytics 360, Azuqua, Zoho CRM, SAP Customer Experience, MindTouch, Oracle CRM On Demand, Gmail, Segment, Pipedrive, Boomi, NetSuite, RO Innovation, Planview AdaptiveWork, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, SugarCRM, Learndot, Slack, Tableau, Mixpanel, Gainsight CS, Influitive, SurveyMonkey, Infor CRM, Marketo Engage, HubSpot CRM, Zendesk Suite


Q. What level of support does Gainsight PX offer?

Gainsight PX offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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