Gainsight PX Pricing, Features, Reviews & Comparison of Alternatives

Gainsight PX

Product experience analysis platform

4.0/5 (1 review)

Gainsight PX overview

What is Gainsight PX?

Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for prospective customers. Key features include feedback collection, audience segmentation, user retention metrics, and customizable reporting.

The solution enables marketers to visualize user activity, analyze interactions with the product and categorize customer behavior under attributes. The collected set of behavioral attributes allows sales teams to identify buyer interest areas, enabling them to provide a personalized onboarding experience to new/inactive clients. Gainsight PX helps team members design guidelines and recommendations for visitors active on the website or app and measure the engagement through the number of accounts retained and leads converted.

Gainsight PX offers integration with multiple third-party platforms such as Marketo, Pardot, Salesforce, Microsoft Dynamics, Slack, Segment, CaliberMind, and Dell Boomi, and more, enabling users to collect lead data for planning campaigns. Plus, businesses can prepare surveys using multiple-choice or open-ended questions, collect buyer responses and monitor their product usage experience.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Canada, Australia, Brazil

Supported languages

Gainsight PX screenshot: Gainsight PX retention dashboard screenshotGainsight PX Product OverviewGainsight PX screenshot: Gainsight PX analytics dashboard screenshotGainsight PX screenshot: Gainsight PX product feature tree screenshot

Gainsight PX reviews

Very good

Value for money
Ease of use
Customer support

Easy product feedback from customers

Used monthly for free trial
Reviewed 2020-07-04
Review Source: Capterra

A great tool to extract info from customers that will lead to data driven decisions

Great tool to gather customer feedback for product development, easy to use and great value for product development

It does have some limitations when it comes to implementation and compatibility

Rating breakdown

Value for money
Ease of use

Likelihood to recommend: 7/10

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Gainsight PX pricing

Starting from
Pricing options
Free trial
View Pricing Plans

$500/month for 500 users
$1000/month for 1000 users
$1500/month for 1500 users
$2000/month for 2000+ users
Foe more details, contact Gainsight

Gainsight PX features

Activity Tracking
Task Management
Task Tracking

Activity Dashboard (148 other apps)
Automatic Notifications (135 other apps)
Collaboration Tools (179 other apps)
Drag & Drop Interface (136 other apps)
Gantt Charts (134 other apps)
Multiple Projects (119 other apps)
Progress Tracking (136 other apps)
Project Management (185 other apps)
Project Planning (138 other apps)
Project Time Tracking (179 other apps)
Project Tracking (138 other apps)
Projections (350 other apps)
Reporting & Statistics (127 other apps)
Task Planning (118 other apps)
Third Party Integration (147 other apps)

Videos and tutorials

Additional information for Gainsight PX

Key features of Gainsight PX

  • Analytics
  • Audience Segmentation
  • Behavioral Targeting
  • Channel Attribution
  • Churn Management
  • Cohort Analysis
  • Content Analytics
  • Contextual Guidance
  • Data Analysis Tools
  • Data Export
  • Electronic Forms
  • Experience Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Goal Tracking
  • In-App Events Tracking
  • In-App Training
  • Launch Management
  • Mobile Survey
  • Multiple Question Types
  • Pageview Tracking
  • Push Notifications
  • Question Branching
  • Question Piping
  • Reporting/Analytics
  • Response Validation
  • Retention Tracking
  • Self Service Tools
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Survey Builder
  • Uninstall Tracking
  • Updates / Notifications
  • User Interaction Tracking
  • User Journeys
  • User Onboarding
  • Website Personalization
View All Features