Gainsight PX Pricing, Features, Reviews & Comparison of Alternatives

Gainsight PX

Product experience analysis platform

4.0/5 (1 review)

Gainsight PX overview

What is Gainsight PX?

Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for prospective customers. Key features include feedback collection, audience segmentation, user retention metrics, and customizable reporting.

The solution enables marketers to visualize user activity, analyze interactions with the product and categorize customer behavior under attributes. The collected set of behavioral attributes allows sales teams to identify buyer interest areas, enabling them to provide a personalized onboarding experience to new/inactive clients. Gainsight PX helps team members design guidelines and recommendations for visitors active on the website or app and measure the engagement through the number of accounts retained and leads converted.

Gainsight PX offers integration with multiple third-party platforms such as Marketo, Pardot, Salesforce, Microsoft Dynamics, Slack, Segment, CaliberMind, and Dell Boomi, and more, enabling users to collect lead data for planning campaigns. Plus, businesses can prepare surveys using multiple-choice or open-ended questions, collect buyer responses and monitor their product usage experience.
www.gainsight.com

Pricing

Pricing options
Free
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, Brazil

Supported languages

English
Gainsight PX screenshot: Gainsight PX retention dashboard screenshotGainsight PX screenshot: Gainsight PX analytics dashboard screenshotGainsight PX screenshot: Gainsight PX product feature tree screenshot

Gainsight PX user reviews

Excellent
0
Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.0
  4.0
  5.0
  0.0
Anonymous

Easy product feedback from customers

Used monthly for free trial
Reviewed 2020-07-04
Review Source: Capterra

A great tool to extract info from customers that will lead to data driven decisions

Pros
Great tool to gather customer feedback for product development, easy to use and great value for product development

Cons
It does have some limitations when it comes to implementation and compatibility

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

Minimize review

Gainsight PX pricing

Pricing options
Free
Free trial
View Pricing Plans

$500/month for 500 users
$1000/month for 1000 users
$1500/month for 1500 users
$2000/month for 2000+ users
Foe more details, contact Gainsight

Gainsight PX features

API
Alerts/Notifications
Prioritization
Reporting/Analytics
Task Management
Task Progress Tracking

Collaboration Tools (352 other apps)
File Sharing (215 other apps)
Gantt/Timeline View (238 other apps)
Milestone Tracking (264 other apps)
Percent-Complete Tracking (230 other apps)
Project Management (297 other apps)
Project Planning (213 other apps)
Project Planning/Scheduling (234 other apps)
Projections (359 other apps)
Reporting/Project Tracking (233 other apps)
Resource Management (270 other apps)
Status Tracking (211 other apps)
Task Scheduling (215 other apps)
Time & Expense Tracking (261 other apps)

Additional information for Gainsight PX

Key features of Gainsight PX

  • Analytics
  • Audience Segmentation
  • Behavioral Targeting
  • Channel Attribution
  • Churn Management
  • Cohort Analysis
  • Content Analytics
  • Contextual Guidance
  • Data Analysis Tools
  • Data Export
  • Electronic Forms
  • Experience Management
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Goal Tracking
  • In-App Events Tracking
  • In-App Training
  • Launch Management
  • Mobile Survey
  • Multiple Question Types
  • Pageview Tracking
  • Push Notifications
  • Question Branching
  • Question Piping
  • Reporting/Analytics
  • Response Validation
  • Retention Tracking
  • Self Service Tools
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Survey Builder
  • Uninstall Tracking
  • Updates / Notifications
  • User Interaction Tracking
  • User Journeys
  • User Onboarding
  • Website Personalization
View All Features