brightwheel Features

brightwheel

Childcare Center, Daycare, and Preschool Management Software

4.65/5 (2,721 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Attendance Management
Attendance Tracking
Authentication
Billing & Invoicing
Calendar Management
Client Portal
Communication Management
Communications Management
Contact Database
Customer Accounts
Daily Reports
Data Import/Export
Data Storage Management
Digital Signature
Document Storage
Electronic Payments
Email Distribution
Email Management
Email Tracking
Employee Management
Enrollments/Onboarding
Event Calendar
Facility Management
Faculty/Staff Management
Financial Management
Immunization & Allergy Tracking
Incident Management
Independent/Private
Invoice Management
K-12
Knowledge Base Management
Learning Management
Leave Tracking
Live Chat
Meal / Nutrition Management
Member Database
Milestone Tracking
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Marketing
Multi-Location
Newsletter Management
Online Calendar
Parent Portal
Parent/Student Portal
Payment Processing
Planning Tools
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Records Management
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Messaging
Secure Login
Self Check-in/Check-out
Special Education
Status Tracking
Student Information/Records
Student Management
Summary Reports
User Profiles
Video Support
Wait List Management
Website Integration
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Attendance Management
Attendance Tracking
Authentication
Billing & Invoicing
Calendar Management
Client Portal
Communication Management
Communications Management
Contact Database
Customer Accounts
Daily Reports
Data Import/Export
Data Storage Management
Digital Signature
Document Storage
Electronic Payments
Email Distribution
Email Management
Email Tracking
Employee Management
Enrollments/Onboarding
Event Calendar
Facility Management
Faculty/Staff Management
Financial Management
Immunization & Allergy Tracking
Incident Management
Independent/Private
Invoice Management
K-12
Knowledge Base Management
Learning Management
Leave Tracking
Live Chat
Meal / Nutrition Management
Member Database
Milestone Tracking
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Marketing
Multi-Location
Newsletter Management
Online Calendar
Parent Portal
Parent/Student Portal
Payment Processing
Planning Tools
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Records Management
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Messaging
Secure Login
Self Check-in/Check-out
Special Education
Status Tracking
Student Information/Records
Student Management
Summary Reports
User Profiles
Video Support
Wait List Management
Website Integration
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Attendance Management
Attendance Tracking
Authentication
Billing & Invoicing
Calendar Management
Client Portal
Communication Management
Communications Management
Contact Database
Customer Accounts
Daily Reports
Data Import/Export
Data Storage Management
Digital Signature
Document Storage
Electronic Payments
Email Distribution
Email Management
Email Tracking
Employee Management
Enrollments/Onboarding
Event Calendar
Facility Management
Faculty/Staff Management
Financial Management
Immunization & Allergy Tracking
Incident Management
Independent/Private
Invoice Management
K-12
Knowledge Base Management
Learning Management
Leave Tracking
Live Chat
Meal / Nutrition Management
Member Database
Milestone Tracking
Mobile Access
Mobile Alerts
Multi-Channel Communication
Multi-Channel Marketing
Multi-Location
Newsletter Management
Online Calendar
Parent Portal
Parent/Student Portal
Payment Processing
Planning Tools
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Records Management
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Messaging
Secure Login
Self Check-in/Check-out
Special Education
Status Tracking
Student Information/Records
Student Management
Summary Reports
User Profiles
Video Support
Wait List Management
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App


15,428 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,972 reviews

brightwheel Feature Reviews

25 reviewers had the following to say about brightwheel's features:

Kelly J.

Parents & Teachers Love Brightwheel

2019-04-11

Great for parent communication, nominal fee for collecting parent payments, good for tracking attendance

Pros

easy to communicate with parents, great value for the price

Cons

hard to print out a report of a child's progress linked with learning standards

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Toni P.

Brightwheel Review

2018-11-19

Keep track of attendance, Sending receipts

Pros

Parents get a peek into their childrens' day. Learning feature.

Cons

Some observations have limited progress indicators

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yemisrach H.

Home daycare/preschool education

2018-11-16

Communication Reporting Attendance Planning Payment process

Pros

Sending activities for parents Invoice and payment arrangement Sign in sign outs

Cons

Lesson plan preparation Finding dates when you fill the data

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Caroline P.

Brightwheel review

2018-11-27

Very positive.

Pros

Has everything I need for my students and it’s easy to keep track of activity and progress.

Cons

Having easier access to the learning tab within the app would be nice.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ginger O.

Great tool for Parents

2018-11-20

Pros

They particularly like the parent communication (photos, videos and notes) and billing!

Cons

Classroom management Reports- more applicable reports Timecards- need a little tweaking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yogi K.

Brightwheel for preschool and day care

2021-01-31

It is also able to send pictures of the kids activities and learning

Pros

It is very easy to use to send instant message and also send pictures of the children’s activities. When there is an emergency with my kid, the teacher send message and we get notification right away .

Cons

Brightwheel can improve the reporting side and billing information .

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danielle G.

Easy to use

2018-11-19

Using reports for attendance tracking;

Pros

We transitioned a mid-sized center to the Brightwheel system for signing in as well as daily communication and it was a fairly quick transition.

Cons

Administration said it was time consuming to add profile for each student.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie C.

Great App!

2018-11-16

We use it daily so parents can see their child’s progress, we also are able to track activities for later use for assessments. I can also see what staff are doing successfully and we use the time clock.

Pros

Easy to use, parents are very impressed, easy track daily activities of students and staff.

Cons

Can’t use billing features on the app, just the computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anuradha 'Anu' M.

Easy to use particularly for afterschools and pre-school

2020-05-16

Allows a lot of control and is designed to support aftercare and pre-school clients. Interface is basic and leaves a lot to be desired.

Pros

Easy to use App interface is easy to use allows multimedia content sharing messaging interface is good and evolved Attendance management through sign in/out

Cons

Expensive and the free version cannot be used for more than 20 students Not open source and concerns on data security Needs time and effort to set up - not intuitive

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Judy D.

Child care director

2018-11-16

Helped us cut down our costs with stream lined billing and payments.

Pros

The ease of use for the teachers and parents for sharing daily information

Cons

Not as functional for directors in terms of reporting as some of the other child care management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Collette B.

easy to use

2018-06-29

accessbility

Pros

Families enjoy the ability to access and get notifications of their child's daily activities.

Cons

Was not able to capture all the functions I needed it to do, like track development progress for children to share with families.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Alicia W.

BrightWheel Review

2018-11-16

Its been better for our school, tracking attendance, activities, helps with communication home to parents.

Pros

Easy to organize classes/students, etc.

Cons

Some things have to be done via the app others its better to do via a PC.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cyntha J.

Enhancement Request - Communication is Key -

2019-07-16

Absolutely, wonderful and educational.

Pros

The multiple features that assist the daycare facility to run more efficiently. The tracking which assists with remaining compliance for checking in and out.

Cons

I cannot expand on cons right now because I am in the learning phase and it would not be a fair assessment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay A.

Easy to use with lots of great functionality

2019-10-03

We have a few clients using Brightwheel that we onboarded to their platform. So far they like everything about it and it's affordable to boot.

Pros

It's very affordable for the feature-set it provides.

Cons

A little hard to figure out some of the advanced features like time-tracking and attendance. Some customers reported issues using certain browsers.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Gulsen Y.

Good

2019-03-15

The software gives very nice tracking to check each students activities. When I try to get financial report, it doesn't allow to me to select any date criteria.

Pros

I access each student's activities easy.

Cons

I can't get deposit and account receivable reports by monthly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Individual & Family Services company, 11-50 employees)

Brightwheel

2018-11-27

Pros

I really like the ease of communicating with parents throughout the day.

Cons

I feel this should only be accessed by management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Libraries company, 51-200 employees)

Genius method of childcare management

2018-10-17

We are moving from an outdated paper & pencil management of our school after-care program & this is a spectacular method for tracking students & saving the tediousness of payment at pickup!

Pros

simplistic use for parents/customers, especially from their mobile phones.

Cons

the number of screens & clicking, rather than a dashboard for each student.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Primary/Secondary Education company, 1-10 employees)

Exciting parenting

2019-05-18

Brightwheel is a leader in the Day care and Pre school world not because of its financial robustness but because of its flexibility, innovativeness and desire to make admission, monitoring and Assessment of Small children by their parents simple.

Pros

Also, the learning assignments tailored to challenge children minds is an awesome feature missing in most other applications that offer the same service as brightwheel.

Cons

The fact that brightwheel has filled a very crucial gap in as far as parenting us concerned makes it just perfect. It's a milestone!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Misty C.

Brightwheel

2018-12-01

We are paper free, it is a wonderful communication tool for our parents as well as a resource for us teachers to us to document skills and progress as well as day to day things such as meals and potty

Pros

It is very user friendly and helpful to track daily progress and activities of the children in our care

Cons

The ability to edit all children at one time at the teacher level

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Q.

As an owner of preschools I thought this app would be a good fit. My experience was disappointing.

2017-09-01

Real time tracking of attendance

Pros

Needs more R&D and T&E. The attendance feature worked well though.

Cons

I also didn't like the fact that staff could send messages, photos, incident reports etc... without consulting admin for approval and there is no alert to admin if a message, photo or report is sent by staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Salman S.

Application that everyone loves

2018-11-16

We had it for a year and then we went shopping for other applications. We didn’t find any that had more features than brightwheel or ones that had better features were super expensive. The other aspect is that the parents and staff desired brightwheel and wanted us to bring it back.

Pros

Simple UI and amazing user experience.

Cons

I wish there’s was an assessment piece built in for our kindergarten students.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
João R.

brightwheel | Easily Manage Your Class

2020-07-09

brightwheel has been a great experience overall, and has proven really useful when it came to experiment with classroom building and management.

Pros

brightwheel is a great tool to manage every aspect of a classroom, from the students learning and studying habits, to the financial and staff management aspect of school life.

Cons

There's really no negative aspect that was really visible, it all works perfectly and with a simple and intuitive design, but still full of features.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelli W.

Better than HiMama

2019-08-27

I like that it sends notifications on the daily after every activity.

Pros

I like that you receive the daily report right after checking your child out, instead of waiting for the teachers to close out report.

Cons

I wish that it could be connected to email as well, however it has been easier to receive notifications than previous app.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa K.

Brightwheel

2018-11-16

It's okay. Sometimes it's hard to get someone to answer your questions.

Pros

It's easy to post activities.

Cons

I wished the our State's Infant/Toddler Guidelines and Learning Standards were linked to make assessments easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa H.

Excellent Experience

2018-01-25

Electronic billing, with easy to use exportable reports

Pros

The billing and invoicing features are AMAZING. Simple to use, reliable, and timely. I receive payments in my account within 2-3 days (usually next day) of a parent making a payment. The customer service is also exceptional. They respond very quickly and always have thorough pertinent explanations that give you exactly what you asked for.

Cons

While I love the billing side, I'm not a fan of the parent communication feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more