Destiny One Pricing, Features, Reviews & Comparison of Alternatives

Pros
The flexibility of the product to accommodate various use cases is important for a continuing education unit. Also, Destiny One has come a long way to provide vendor hosted users access to customization and configurations. This allows us to be agile and responsive to the customers needs.

Cons
Eastern time zone of the company headquarters can delay progress and response time. However, urgent issues are handled in a timely manner.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Destiny One is the first Registration Software I've administered and supported. I found it relatively easy to learn and use. It was named OneCE when I started working with it and the help files weren't easy to understand. The help files have improved exponentially, and there is very little we can't find out for ourselves without having to turn to the Destiny One support team for assistance.

Cons
When we began to implement Multi-Program Office for other departments in the University the functionality seemed to be being created on the fly while we were preparing to implement. This meant that we had no experience with the new functionality, nor enough opportunity to test it in our test instance prior to implementation to production. One big flaw with Multi-Program use is that we aren't able to lock down functionality to Program Office for users which means administration personnel need to perform the manual entry for department heads by request to ensure they don't accidentally make changes to other Program Offices settings. For example: Workflow assignments, Enrolment Restrictions, Tuition profiles, etc. Setting up Workflow assignments and making changes is a long and arduous process as with each change, you're taken to the top of the screen and must scroll back down to where you were to add or remove an additional person. I estimate approximately 30 minutes of work for each Costing Unit. We have approximately 200 Costing Units and more to come as more faculties come on board. We also do not have the ability to print out or view the entire Configuration Map of our existing Configuration settings. Where reporting is concerned, we feel the developers don't really have a handle on what the requirements are to run programs or conferences. Perhaps to gather requirements, they should interview the faculties who are running these types of programs to ascertain needs.

Rating breakdown

Likelihood to recommend: 9/10

Pros
With Destiny One we are able to consolidate multiple systems and databases into one centralized repository. Enabled simplified payment processing and reporting that meets our need. Good library of resources for end users. Automated workflows and tasks allows staff to stay on top of day to day operations.

Cons
The learning curve is steep for non-technical users. It requires lots of training and follow-up in order for staff to be comfortable using the software. The software doesn't fit our business out of the box and requires various costly customization to meet our business requirements and needs. The turn around for changes could take months to complete, which includes labels and minor configuration changes. Hot fixes for minor changes are not possible, and requires school to come up with a temporary solutions to mitigate impact. The administration of the software is challenging, particularly when there is no documentation on the configurable configurations, as well as, the mechanism for assigning workflows is time consuming and not user friendly.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The ease of use for staff user compared to our last database system.

Cons
additional features cost more. Out of the box package was very limited and not customizable with out a fee.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Destiny One has provided a user friendly on-line student experience for our non-credit, non- traditional students at Cuyahoga Community College. It is easy for our student demographics to navigate the registration process and has decreased the number of phone registration for our non credit courses.

Cons
Implementation of the software was time consuming and sometimes difficult based on the information provided by Destiny One. A dedicated project team has to be established in order to successfully launch the software.

Rating breakdown

Likelihood to recommend: 9/10