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Procare Solutions Logo

All-in-one child care management software trusted by 40,000+

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Table of Contents

Procare Solutions - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Procare Solutions overview

Based on 2801 verified user reviews

What is Procare Solutions?

Procare Solutions is a daycare program offering key features such as data security, a parent portal, communications management, electronic payments, and attendance tracking, among others.

Who uses Procare Solutions?

By industry, Procare Solutions reviewers are most commonly professionals in education management (55%). The most frequent use case for Procare Solutions cited by reviewers is daycare (86% of reviewers).

What do users say about Procare Solutions pricing?

Some reviewers feel Procare Solutions offers reasonable fees and flexible pricing, and they appreciate the free trial and customizable options. However, some users report expensive add-ons, hidden costs, frequent fee increases, and a lack of transparent pricing.

Starting price

view pricing plans

Pros & Cons

Parent Communication

Childcare and Daycare Management

School and Teacher Management

Tuition

Unreliable clock in/out processes

Challenging accounting functionality

Procare Solutions’s user interface

Ease of use rating:

Procare Solutions review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(31)
3-4(882)
5(1,888)

What do users say about Procare Solutions?

Reviewers appreciate Procare Solutions for streamlining administrative tasks, improving parent communication, and centralizing child and school management. They say it offers useful billing, reporting, and daily updates, and they value the responsive customer support and extensive training resources available for onboarding and troubleshooting. They find the platform generally intuitive, though some mention an initial learning curve and occasional technical glitches.

They report that parent engagement features, such as messaging, photos, and real-time updates, enhance transparency and trust. Some feel report customization and batch management options are limited, and they experience delays with customer support during peak times or urgent issues.

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Who uses Procare Solutions?

Based on 2,801 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Child Day Care Services
Education Management
Accounting
Religious Institutions
Others

Use cases

Daycare
School Management

Procare Solutions's key features

GetApp's analysis of 419 verified user reviews collected between September 2021 and October 2024 identifies Procare Solutions' most critical features and summarizes user sentiment about those features.

Data security

Reviewers appreciate Procare Solutions' data security capabilities. They report that the platform securely stores sensitive information, including personal, financial, and medical data. Users indicate that the system's privacy settings allow them to control access to confidential information. They find the secure transactions for payments and the regular password updates valuable. However, some reviewers express concerns about data theft and the need for more robust security measures to protect against breaches and unauthorized access. Of the 151 Procare Solutions users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.


Parent portal

Reviewers highlight the Parent Portal of Procare Solutions as a valuable tool for communication and engagement. They report that it allows parents to view their child's schedule, make payments, and receive real-time updates and notifications. Users appreciate the ability to upload documents, send messages, and access tax statements. However, some reviewers mention issues with the portal's usability and the need for better integration with other Procare components. Of the 196 Procare Solutions users who gave detailed accounts of their use of Parent Portal, 93% rated this feature as important or highly important.


Payment processing

Reviewers find Procare Solutions' payment processing capabilities helpful for managing tuition payments. They report that it simplifies the billing process, reduces the need for cash handling, and offers automated debit options. Users appreciate the convenience of electronic payments and the ability to track payments. However, some reviewers mention high fees, issues with payment posting, and the need for better integration with other systems. Of the 110 Procare Solutions users who gave detailed accounts of their use of Payment Processing, 89% rated this feature as important or highly important.


Communications management

Reviewers value Procare Solutions' communications management capabilities for facilitating direct communication between parents, teachers, and administrators. They report that the system allows for various communication formats, including messaging and newsletters. Users appreciate the ability to receive real-time updates and notifications. However, some reviewers mention the need for improved text formatting options and better integration of communication capabilities. Of the 124 Procare Solutions users who gave detailed accounts of their use of Communications Management, 88% rated this feature as important or highly important.


Electronic payments

Reviewers appreciate the electronic payments capabilities of Procare Solutions. They report that it simplifies the billing process, reduces the need for cash handling, and offers automated payment options. Users find it convenient for parents to pay tuition and receive receipts. However, some reviewers mention high credit card fees and the need for better customization of the checkout process and integration with other systems. Of the 143 Procare Solutions users who gave detailed accounts of their use of Electronic Payments, 87% rated this feature as important or highly important.


Attendance tracking

Reviewers highlight the attendance tracking capabilities of Procare Solutions as essential for managing daily operations. They report that it provides real-time updates, helps maintain accurate records, and meets state licensing requirements. Users appreciate the ability to print attendance reports and track child enrollment. However, some reviewers mention the need for better synchronization between desktop and app versions and the ability to differentiate between scheduled and unscheduled absences. Of the 174 Procare Solutions users who gave detailed accounts of their use of Attendance Tracking, 84% rated this feature as important or highly important.

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“Our school's enrollment and schedule structure (where students enroll in multiple classes and different programs through the year) requires several workarounds/nonintuitive uses of Procare Desktop's tracking & tags, as the generic options do not accommodate our schedule structure.”
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Jessica L.

Communications And Events

“We love the features such as; messaging, digital attendance, and the wide variety of activity options (ouch reports, notes, meal, mood, nap, and much more).”
RD

Robyn D.

Director

“This app is good to record the acitvities we do with our children everyday also is easy to manage the attendance and communicate with the parents”
EM

Elaine M.

Early Childhood Teacher

“I enjoy the convenience of everything happening on one platform - attendance, billing, staff time cards, parent and staff communication, onboarding new clients - it really simplifies my day!”
LB

Leighann B.

Owner and Director


All Procare Solutions features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Assessment management
Assignment management
Attendance management
Billing & invoicing
Calendar management
Certification tracking
Check-in/Check-out
Class scheduling
Contact database
Curriculum management
Customer accounts
Customizable forms
Customizable reports
Daily reports
Data import/export
Document management
Document storage
Electronic signature
Employee management
Enrollments/Onboarding
Faculty/Staff management
Financial management
Immunization & allergy tracking
Incident management
Learning management
Lesson planning
Meal/Nutrition management
Milestone tracking
Mobile access
Multi-Location
Online calendar
Online payments
Parent/Student portal
Records management
Registration management
Reporting/Analytics
Reporting & statistics
Resource scheduling
Role-Based permissions
School district
Self service portal
Student information/records
Student management
Task management
Third-Party integrations
Wait list management

Procare Solutions alternatives

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Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Procare Solutions pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Procare Solutions price and value

Value for money rating:

To see what individual users think of Procare Solutions's price and value, check out the review snippets below.

“I have been a Procare desktop and Procare online user for years throughout my childcare profession, from corporate centers to small centers, Procare products has also meet and exceeded the needs for our childcare program.”
NS

Nikki S.

Childcare Center Director

“The parent app enhances communication and engagement, and the platform provides reliable tools for meeting licensing and compliance requirements. While I wish it offered online form completion for parents and staff, the benefits far outweigh this drawback, making it a valuable resource for managing a childcare center efficiently.”
JS

Jamie S.

Director

Procare Solutions integrations (7)

Integrations rated by users

We looked at 2,801 user reviews to identify which products are mentioned as Procare Solutions integrations and how users feel about them.

Gusto logo
Gusto

Integration rating: 4.6 (15)

It helps me pay my vendors

Sends hours and mileage to Gusto which makes payroll process much smoother.

NC

Niquan C.

Plaid os the best

1/2
Gusto logo
Gusto

Integration rating: 4.7 (12)

Works great with our HR software.

Verified reviewer profile picture

Jeff R.

Business Operations Manager

Integration rating: 4.0 (11)

Integration rating: 4.8 (6)

Integration rating: 5.0 (4)

Procare Solutions customer support

What do users say about Procare Solutions customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Procare Solutions customer support.

Widely noted by reviewers, Procare Solutions customer support is responsive and often resolves issues quickly, even during off hours.

A portion of users appreciate the knowledgeable and polite support staff who guide them through technical problems efficiently.

Many reviewers value the multiple support channels, including chat, phone, webinars, and online resources for troubleshooting.

Broad user base highlights the ease of accessing support early in the morning and the helpful onboarding and training provided.

Support options

Faqs/forum
Knowledge base
Email/help desk
Phone support
Chat

Training options

Live online
Documentation
Webinars
Videos

To see what individual users say about Procare Solutions's customer support, check out the review snippets below.

“Procare has a great set of functionalities and a WONDERFUL customer support team for assistance in utilizing the product to work for our center.”

KC

Katherine C.

CDC Director

“Occasional system glitches, syncing issues between devices, and delays in customer support can create extra work and frustration for staff and families”

JM

Janelix M.

Assistant Director

Procare Solutions FAQs

Q. Who are the typical users of Procare Solutions?

Procare Solutions has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. What is Procare Solutions used for?

Procare Solutions is the most recommended child care management software, trusted by over 40,000 centers for over 30 years. Built for daycares, preschools, Head Start programs, before-and-after-school programs, and youth organizations, Procare's platform streamlines every aspect of running a child care business. From contactless check-in/out and automated tuition collection to family engagement, classroom management, and regulatory compliance. With real-time data and an all-in-one system, directors spend less time on admin and more time focused on the children in their care. Procare makes running your business a breeze.


Q. Does Procare Solutions support mobile devices?

Procare Solutions supports the following devices:
Android, iPhone, iPad


Q. What level of support does Procare Solutions offer?

Procare Solutions offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat

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