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Procare Solutions
5
1.8K
4
729
3
153
2
19
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one child care management software trusted by 40,000+
Table of Contents
Procare Solutions - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Procare Solutions overview
Based on 2801 verified user reviews
What is Procare Solutions?
Procare Solutions is a daycare program offering key features such as data security, a parent portal, communications management, electronic payments, and attendance tracking, among others.
Who uses Procare Solutions?
By industry, Procare Solutions reviewers are most commonly professionals in education management (55%). The most frequent use case for Procare Solutions cited by reviewers is daycare (86% of reviewers).
What do users say about Procare Solutions pricing?
Some reviewers feel Procare Solutions offers reasonable fees and flexible pricing, and they appreciate the free trial and customizable options. However, some users report expensive add-ons, hidden costs, frequent fee increases, and a lack of transparent pricing.
Starting price
Pros & Cons
Parent Communication
Childcare and Daycare Management
School and Teacher Management
Tuition
Unreliable clock in/out processes
Challenging accounting functionality
Procare Solutions’s user interface
Procare Solutions review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Procare Solutions?
Reviewers appreciate Procare Solutions for streamlining administrative tasks, improving parent communication, and centralizing child and school management. They say it offers useful billing, reporting, and daily updates, and they value the responsive customer support and extensive training resources available for onboarding and troubleshooting. They find the platform generally intuitive, though some mention an initial learning curve and occasional technical glitches.
They report that parent engagement features, such as messaging, photos, and real-time updates, enhance transparency and trust. Some feel report customization and batch management options are limited, and they experience delays with customer support during peak times or urgent issues.
Select to learn more
Who uses Procare Solutions?
Based on 2,801 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Procare Solutions's key features
GetApp's analysis of 419 verified user reviews collected between September 2021 and October 2024 identifies Procare Solutions' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Procare Solutions' data security capabilities. They report that the platform securely stores sensitive information, including personal, financial, and medical data. Users indicate that the system's privacy settings allow them to control access to confidential information. They find the secure transactions for payments and the regular password updates valuable. However, some reviewers express concerns about data theft and the need for more robust security measures to protect against breaches and unauthorized access. Of the 151 Procare Solutions users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.
Reviewers highlight the Parent Portal of Procare Solutions as a valuable tool for communication and engagement. They report that it allows parents to view their child's schedule, make payments, and receive real-time updates and notifications. Users appreciate the ability to upload documents, send messages, and access tax statements. However, some reviewers mention issues with the portal's usability and the need for better integration with other Procare components. Of the 196 Procare Solutions users who gave detailed accounts of their use of Parent Portal, 93% rated this feature as important or highly important.
Reviewers find Procare Solutions' payment processing capabilities helpful for managing tuition payments. They report that it simplifies the billing process, reduces the need for cash handling, and offers automated debit options. Users appreciate the convenience of electronic payments and the ability to track payments. However, some reviewers mention high fees, issues with payment posting, and the need for better integration with other systems. Of the 110 Procare Solutions users who gave detailed accounts of their use of Payment Processing, 89% rated this feature as important or highly important.
Reviewers value Procare Solutions' communications management capabilities for facilitating direct communication between parents, teachers, and administrators. They report that the system allows for various communication formats, including messaging and newsletters. Users appreciate the ability to receive real-time updates and notifications. However, some reviewers mention the need for improved text formatting options and better integration of communication capabilities. Of the 124 Procare Solutions users who gave detailed accounts of their use of Communications Management, 88% rated this feature as important or highly important.
Reviewers appreciate the electronic payments capabilities of Procare Solutions. They report that it simplifies the billing process, reduces the need for cash handling, and offers automated payment options. Users find it convenient for parents to pay tuition and receive receipts. However, some reviewers mention high credit card fees and the need for better customization of the checkout process and integration with other systems. Of the 143 Procare Solutions users who gave detailed accounts of their use of Electronic Payments, 87% rated this feature as important or highly important.
Reviewers highlight the attendance tracking capabilities of Procare Solutions as essential for managing daily operations. They report that it provides real-time updates, helps maintain accurate records, and meets state licensing requirements. Users appreciate the ability to print attendance reports and track child enrollment. However, some reviewers mention the need for better synchronization between desktop and app versions and the ability to differentiate between scheduled and unscheduled absences. Of the 174 Procare Solutions users who gave detailed accounts of their use of Attendance Tracking, 84% rated this feature as important or highly important.

Jessica L.
Communications And Events
Robyn D.
Director
Elaine M.
Early Childhood Teacher
Leighann B.
Owner and Director
All Procare Solutions features
Features rating:
Procare Solutions alternatives
Procare Solutions pricing
Value for money rating:
Starting from
No pricing info
User opinions about Procare Solutions price and value
Value for money rating:
To see what individual users think of Procare Solutions's price and value, check out the review snippets below.
Nikki S.
Childcare Center Director
Jamie S.
Director
Procare Solutions integrations (7)
Integrations rated by users
We looked at 2,801 user reviews to identify which products are mentioned as Procare Solutions integrations and how users feel about them.
Integration rating: 4.6 (15)
“It helps me pay my vendors”
“Sends hours and mileage to Gusto which makes payroll process much smoother.”
Niquan C.
Plaid os the best
Integration rating: 4.7 (12)
“Works great with our HR software.”

Jeff R.
Business Operations Manager
Integration rating: 4.0 (11)
Integration rating: 4.8 (6)
Integration rating: 5.0 (4)
Other top integrations
Procare Solutions customer support
What do users say about Procare Solutions customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Procare Solutions customer support.
Widely noted by reviewers, Procare Solutions customer support is responsive and often resolves issues quickly, even during off hours.
A portion of users appreciate the knowledgeable and polite support staff who guide them through technical problems efficiently.
Many reviewers value the multiple support channels, including chat, phone, webinars, and online resources for troubleshooting.
Broad user base highlights the ease of accessing support early in the morning and the helpful onboarding and training provided.
Support options
Training options
To see what individual users say about Procare Solutions's customer support, check out the review snippets below.
“Procare has a great set of functionalities and a WONDERFUL customer support team for assistance in utilizing the product to work for our center.”
Katherine C.
CDC Director
“Occasional system glitches, syncing issues between devices, and delays in customer support can create extra work and frustration for staff and families”
Janelix M.
Assistant Director
Procare Solutions FAQs
Procare Solutions has the following typical customers:
Freelancers, Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What is Procare Solutions used for?
Procare Solutions is the most recommended child care management software, trusted by over 40,000 centers for over 30 years. Built for daycares, preschools, Head Start programs, before-and-after-school programs, and youth organizations, Procare's platform streamlines every aspect of running a child care business. From contactless check-in/out and automated tuition collection to family engagement, classroom management, and regulatory compliance. With real-time data and an all-in-one system, directors spend less time on admin and more time focused on the children in their care. Procare makes running your business a breeze.
Q. Does Procare Solutions support mobile devices?
Procare Solutions supports the following devices:
Android, iPhone, iPad
Q. What level of support does Procare Solutions offer?
Procare Solutions offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat
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