Our old SI system was clunky and slow. Sycamore Education revolutionized our daily workload and processes. Highly recommended for private schools.
Ease of use. Customer support. Frequent updates/upgrades. Meets all IS needs for our private school.
Graphics, as well as look & feel could use an update. Wish this product would integrate with our online curriculum.
Likelihood to recommend: 10/10
Communication has increased between parents and teachers as grades can be tracked and paper grades don't get lost. It also has provided accountability in that teachers are posting grades on a more timely basis. It allows consistency between grades and years. The system is very powerful; customer service is probably the most helpful that I have encountered. I love the ability to create transcripts and that these are kept on the system. It tracks attendance much better than we were doing previously. The medical logs have been helpful. Doing online admissions has taken us to a new level as well.
The system isn't as intuitive as I would like. Because I have worked with it several years, it's much easier now and people end up coming to me to figure out how to do specific things with it. I have been frustrated a bit b/c it doesn't allow for creative flexibility (for instance transcripts don't have a lot of space for extra activities) or for things that aren't the same in different countries. We have worked around a lot of the barriers, and Sycamore has been very helpful to put things on the list of potential fixes.
Likelihood to recommend: 10/10
Awesome software and features. It was the perfect fit for our start-up organization, and we're still using it.
The simplicity of the software package and the ease of implementation. Sycamore offers the software without nickel and diming for add-ons or necessary features. For a small and/or non-profit institution, it is an AWESOME option at a very reasonable cost.
Not much support in terms of online manuals/support. I function better as a self-directed learner, and the online manuals and videos that were available at the time I onboarded were not very helpful. On the other hand, the phone support was very helpful in assisting when I couldn't find the answer online.
Thank you so much for taking the time to leave us an honest review! We certainly aim to keep our pricing affordable for institutions like yours. We will use this thoughtful feedback to better ourselves in the future as we continue to ramp up and improve our product. Never hesitate to reach out with a question or concern. We'd love to be of help!
Blessings to you!
Likelihood to recommend: 8/10
There are very little pros, except that I easily reached a customer service rep when I needed help with an issue.
I did not like Sycamore as an LMS. I found its interface to be clunky, filled with unnecessary options, and difficult to navigate. For example, to this day, I still have no idea how to create an assignment so that a student can upload there work. Believe me, I tried to figure it out. Eventually I gave up and used another system. The grade book was another problematic feature. At the end of the semester, it does not show final grades computed with the final exam. You have to go into each individual student and look at there "grade report" to see the end computation. I do not recommend this system. There are much better LMS's available.
You mentioned in the Pros section of your review that customer service was easy to reach. That's great, as we hear this often. A phone call or a Teacher Chat would have cleared these issues up quickly. You would have received instructions on how to use the dropbox for student assignments and also directed to the Help section where there are specific instructions. Regarding your issue with final grades, this is a simple configuration issue. Schools definitely have the ability to see final grades computed with the final exam.
Should you use Sycamore in the future, we will gladly help you with your classroom setup. We will also point you to our comprehensive help system with an extensive microlearning library to help you learn all the features of Sycamore at your own pace. We would also recommend that you check out our full integration with Google and Google Classroom it's a great addition to Sycamore School.
We wish you well with your seminary classes!
Likelihood to recommend: 0/10
1. I would love to see you all at the Mid-Atlantic Convention in Lancaster PA. 2. I had a new family comment that they were telling a group of people their child was coming to the school. Someone in the group, who does not have a child at our school and we are not sure how they even know about the school, spoke up and said "Well they have Sycamore and it is a wonderful program!". Someone is talking!
1, Very cost effective 2. You are purchasing all that the program has to offer. There are no additional fees for upgrades 3. Customer Service is awesome! Quick to respond, helpful and you can reach them by phone or PAN. 4. Very user friendly 5. HIGH HIGH rate of parent satisfaction with being able to access grades, teachers, one another, etc. All of them rave about the program! 6. Sycamore Leaf keeps us updated 7. Sycamore is always seeking to improve their program 8. PAN - we absolutely LOVE this feature. Our high school classrooms are in "learning cottages" aka trailers - and the teachers are separated. This feature allows all of us to feel so connected!
1, Not too many or serious... we did notice that if you make a change on the family or student information (you have the mother's name wrong ex.) then when you correct it, you cannot do it in just one area, you have to go into multiple areas. 2. We had some issues with the GPA configuration. I did not deal with it, but I know our high school conselor had numerous phone calls and PAN' s to get it figured out properly. For some reason we now have to do something different to get our proper grading. 3. Getting my parents over the learning curve of using the program. It is frustrating to hear them say " We seldom check Sycamore" and in our memos and everything else we keep saying HOW MUCH we put on Sycamore and to check it out. Word of mouth is helping this... I hear parents telling other parents that they really need to use it, or someone asking another how they knew about something and they will say "on Sycamore" .
Sycamore is the most affordable option on the market today.
Customers get our entire system for an affordable price starting at $1.20 per student per month.
Visit our pricing page: http://www.sycamoreeducation.com/school-management-software-thats-affordable