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AlphaChat Logo

Conversational AI platform with virtual assistants

Table of Contents

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AlphaChat - 2026 Pricing, Features, Reviews & Alternatives

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AlphaChat overview

What is AlphaChat?

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

AlphaChat's AI suggests answers to clients' queries for agents in real-time and automatically trains itself by observing executives' replies. Businesses can create virtual agents, set up context-specific responses, and add quick replies, buttons, images, conditions, and URLs to their answers. Supervisors can also configure role-based access permissions for team members, archive summary and search data and add or delete agents according to requirements.

Using AlphaChat, customers can rate CS executives, provide feedback and send or receive replies via chat. Managers can also prioritize the handover of requests from chatbots to agents based on URL, skills, and topics.

Starting price

399usage based /
per month

Alternatives

with better value for money

AlphaChat’s user interface

Ease of use rating:

AlphaChat reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

AlphaChat's features

Features rating:

Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
API
Autoresponders
Canned responses
Chat Transcript
Chat/Messaging
Chatbot
Code-free development
Configurable workflow
Content creation
Content management
Contextual guidance
Customer history
Customer Service Analytics
Customizable branding
Customizable forms
Customizable templates
Dashboard
Data visualization
Email management
Engagement tracking
Feedback management
File sharing
For developers
Geotargeting
Intent recognition
Interaction tracking
Knowledge base management
Knowledge management
Lead capture
Live chat
Mobile access
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Natural language search
Negative feedback management
Offline form
Performance metrics
Pre-Configured bot
Proactive chat
Queue management
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Search/Filter
Self service portal
Sentiment analysis
Single sign on
Social media integration
Speech recognition
Speech synthesis
SSL security
Support ticket management
Surveys & feedback
Tagging
Text analysis
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Visual analytics
Website integration
Widgets
Workflow management

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AlphaChat pricing

Value for money rating:

Starting from

399

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about AlphaChat price and value

Value for money rating:

AlphaChat integrations (4)

AlphaChat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Webinars
Documentation
Live Online
In Person
Videos

AlphaChat FAQs

Q. What type of pricing plans does AlphaChat offer?

AlphaChat has the following pricing plans:
Starting from: €399.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of AlphaChat?

AlphaChat has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. Does AlphaChat offer an API?

Yes, AlphaChat has an API available for use.


Q. What other apps does AlphaChat integrate with?

AlphaChat integrates with the following applications:
WhatsApp, Slack, Meta for Business, Zendesk Suite


Q. What level of support does AlphaChat offer?

AlphaChat offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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