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elastic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot solution to manage customer engagement
Table of Contents
elastic - 2026 Pricing, Features, Reviews & Alternatives
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elastic overview
What is elastic?
elastic is an omnichannel customer engagement platform that enables businesses to deliver exceptional customer experiences. The platform brings together AI-powered chatbots, live chat, and integrations with several messaging channels like WhatsApp, Facebook Messenger, Instagram, and more.
With elastic, users can automate conversations at scale with AI chatbots that understand natural language. Built-in NLP helps the bots handle complex customer queries and conversations spanning multiple touchpoints. Individuals also get access to human agents via live chat when you need that personal touch. Between automation and human assistance, elastic empowers users to engage customers and boost satisfaction.
The platform makes it easy to build no-code bots tailored to business needs. Deploy industry-specific bots for ecommerce, retail, insurance, banking, travel, and more. elastic also offers custom bot building services and on-premise deployment options for advanced requirements.
Key benefits of using elastic
Starting price
per month
Alternatives
with better value for money
elastic’s user interface
elastic reviews
Overall rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.33/10
5
4
3
2
1
3
0
0
0
0
elastic's key features
Most critical features, based on insights from elastic users:
All elastic features
Features rating:
elastic alternatives
elastic
Starting from
275
Per month
Birdeye
Starting from
No pricing info
SAS Viya
Starting from
No pricing info
Celoxis
Starting from
10
Per month
elastic pricing
Value for money rating:
Starting from
275
Per month
Usage Based
User opinions about elastic price and value
Value for money rating:
elastic integrations (10)
Top integrations
elastic support options
Typical customers
Platforms supported
Support options
Training options
elastic FAQs
elastic has the following pricing plans:
Starting from: $275.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of elastic?
elastic has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does elastic support?
elastic supports the following languages:
English, Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, French, German, Italian, Japanese, Malay, Russian, Thai, Vietnamese
Q. Does elastic offer an API?
Yes, elastic has an API available for use.
Q. What other apps does elastic integrate with?
elastic integrates with the following applications:
WooCommerce, Zapier, Stripe, Slack, Mailchimp, Twilio, Intercom, Shopify
Q. What level of support does elastic offer?
elastic offers the following support options:
24/7 (Live rep), FAQs/Forum