Pricing model: Subscription
Please contact Haptik directly for pricing details.
2 reviewers had the following to say about Haptik's pricing:
The bot has helped in engaging with multiple customers organically which has helped in reducing overhead costs and cost of acquisition for us. Especially liked, how the bot was customized for different channels like WhatsApp, Facebook and website.
Web chat can be further improved by adding more features like call, cobrowsing, video etc. Also, custom CRM integrations should be possible.
Likelihood to recommend: 8/10
Excellent. Brilliant execution.
We had set out to make a chat bot and soon realized it was an uphill task. The Haptik team entered the scene and took the onus. Within the first few meetings we realized our work is in good hands. Team had everything in control, from costing options to product development. From legal conversations to general task management, the team did it all. Happy to partner with Haptik.
Would appreciate if the reporting interface is more robust.
Likelihood to recommend: 7/10