UChat - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate UChat's chatbot capabilities, highlighting its ease of deployment and user-friendly interface. They find the drag-and-drop flow builder particularly helpful, and the chatbot's responsiveness is praised for having no lag. Users report that UChat's chatbot supports multiple platforms and integrates with various social media channels, making it versatile and efficient. They say it saves significant time with automation and is effective in increasing revenue. Users also value the 24/7 support and comprehensive functionalities provided by UChat's chatbot. Of the 29 UChat users who gave detailed accounts of their use of Chatbot, 100% rated this feature as important or highly important.

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“The Omni channel chatbot which can be deployed and edited easily is the best feature in this software. Once configured it can be deployed on any supported platforms immediately”

Phaneendra K.

Chief Executive Officer

“Uchat's chatbots are versatile and capable, making it easy to communicate with customers on multiple platforms.”

Richenel v.

CEO

Users report that UChat's live chat is highly effective, offering a single inbox for all chats from multiple channels, which helps avoid clutter. They appreciate the seamless integration with other applications like Slack, GoHighLevel, and Intercom, as well as UChat's own robust system. Reviewers indicate that the live chat widget and mobile app enhance communication with clients. They find the transition from chatbot to live agent smooth and useful for managing client interactions and closing deals. Of the 17 UChat users who gave detailed accounts of their use of Live Chat, 100% rated this feature as important or highly important.

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“Live Chat is great. There are a lot of options including integrating Slack, GoHighLevel, Intercom, JivoChat etc, but you don't have to use a third party software, Uchat offers webhooks and a robust system inside it's software. A lot of options here. ”

JE

Jason E.

CEO

“They offer a live chat widget for websites and you can use their app to chat with clients while using WhatsApp API”

Miguel D.

Desarrollo de nuevos negocios

Reviewers highlight UChat's multi-channel communication as a standout characteristic, allowing connection with numerous platforms like Facebook, Instagram, WeChat, and Telegram. They appreciate the centralized inbox for managing all client communications and the uniformity it ensures across social media platforms. Users report that this capability is essential for service-based businesses, enabling interaction with customers on their preferred channels. They find the integration with over 10 different channels valuable and easy to manage. Of the 20 UChat users who gave detailed accounts of their use of Multi-Channel Communication, 95% rated this feature as important or highly important.