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Weni Logo

Chatbot tool for automating communication and processes

Table of Contents

Weni - 2026 Pricing, Features, Reviews & Alternatives

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Weni overview

What is Weni?

Weni is a platform that automates company communications through customizable chatbots. The system editor can create bots from ready-made templates or built completely from scratch. The tool also supports native integration with CRMs, ERPs, and various other channels, such as WhatsApp, Facebook, Messenger, Telegram, and Instagram.

The available templates can be useful for developing bots focused on SAC services and the support sector. For financial purposes, they can be developed to automate collections, send expiry reminders, or second copies of bills. They can be developed for marketing strategies, including triggers to send e-mails or text messages and campaigns to generate qualified leads.

Weni supports the centralization of collected data, storage of chat histories, and controls over deadlines and tasks.

Key benefits of using Weni

- Communication automation
- Process automation
- Customizable chatbots with artificial intelligence
- Cost reduction
- Scalability of processes and communication
- Personalization
- Natural, fast and efficient communication
- Improved service and support
- Improvement of internal processes (such as marketing, finance, human resources and others)
- Integration with other channels and software
- Data analysis

Starting price

R$
390usage based

Alternatives

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Weni’s user interface

Ease of use rating:

Weni reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Weni's features

Activity dashboard
AI/Machine learning
API
Chat Transcript
Chat/Messaging
Chatbot
Communication management
Configurable workflow
CRM
Customer experience management
Customer segmentation
Customer Service Analytics
Feedback management
Generative ai
Intent recognition
Knowledge base management
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Natural language search
Performance metrics
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Search/Filter
Social media integration
Third-Party integrations

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Weni pricing

Value for money rating:

Starting from

R$

390

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Weni price and value

Value for money rating:

Weni support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos

Weni FAQs

Q. What type of pricing plans does Weni offer?

Weni has the following pricing plans:
Starting from: R$390.00
Pricing model: Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Weni?

Weni has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Weni support?

Weni supports the following languages:
Portuguese, English, Spanish


Q. Does Weni offer an API?

No, Weni does not have an API available.


Q. What other apps does Weni integrate with?

Weni integrates with the following applications:
Telegram, Viber, Discord, WhatsApp, Infobip, Microsoft Teams, Twitter/X, Slack, JioChat, Instagram


Q. What level of support does Weni offer?

Weni offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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