getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Artificial Intelligence Software with Multi-Channel Communication (2026) - Page 3

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

105 software options

inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
SoLike logo

SoLike is a response generator for customer reviews online.

learn more
SoLike is an advanced automation platform for managing responses to online customer reviews. Utilizing artificial intelligence, SoLike enables businesses to respond to comments across various platforms with increased efficiency, reducing response time by a factor of five.

Read more about SoLike

Users also considered
CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

learn more
CrossEngage offers a no-code predictive modeling solution to predict the Customer Lifetime Value, create intelligent audiences, and enable true customer centricity.

Using predefined algorithms, you can easily create and scale predictive models for CLV, churn, second-order, and more.

Read more about CrossEngage

Users also considered
AllinWriter logo

AI assistant software

learn more
AllinWriter is an AI marketing automation tool designed to transform the way businesses create, schedule, and publish content. The platform utilizes advanced AI algorithms to streamline the content creation process, making it faster, easier, and more cost-effective. AI Marketer offers a wide range of features, including seamless integration with popular platforms, multilingual capabilities, and collaborative tools to enhance team efficiency.

Read more about AllinWriter

Users also considered
CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

learn more
CallMiner is the global leader in AI-powered conversation intelligence. Its advanced AI platform analyzes omnichannel interactions, delivering insights that improve customer experience, efficiency, and growth by turning data into actionable intelligence across industries at scale.

Read more about CallMiner Eureka

Users also considered
SAP Conversational AI logo

Conversational AI and cahtbot platform

learn more
SAP Conversational AI is an artificial intelligence-based software that can be deployed on mobile phones or web browsers. It allows users to interact with a chatbot to get answers to questions about business, and perform tasks like scheduling meetings or sending emails.

Read more about SAP Conversational AI

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
CA Service Desk Manager logo

Knowledge base management software for the IT sector

learn more
CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

Read more about CA Service Desk Manager

Users also considered
Userbot logo

Conversational AI platform for handling customer queries

learn more
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

Read more about Userbot

Users also considered
ViaSay logo

Platform that makes customer interactions simple & efficient

learn more
ViaSay is a leading Conversational AI and Customer Experience Automation platform.

Read more about ViaSay

Users also considered
USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

learn more
Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

Read more about USAN Contact Suite for Amazon Connect

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

learn more
NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

Read more about NFON Contact Center

Users also considered
Squirro logo

Data finds purpose with Squirro

learn more
Generative AI for search, insights, and automation made for enterprises. Get advanced context-driven insights for decision-making

Read more about Squirro

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

learn more
SAAS First leverages AI for unbeatable efficiency in customer support and sales. AI integration provides real-time answers to customer queries, AI-enhanced marketing strategies, and an AI-powered CRM for comprehensive customer interactions management​.

Read more about SAAS First

Users also considered
Twixor logo

Customer communications management software

learn more
Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

Read more about Twixor

Users also considered
YourGPT Chatbot logo

AI-based chatbot solution

learn more
YourGPT is a unified AI-based platform designed to automate customer support, sales, and business operations for companies of all sizes. With YourGPT, businesses can deploy advanced AI agents across web, email, WhatsApp, Telegram, and more.

Read more about YourGPT Chatbot

Users also considered
Got It AI logo

Conversational AI chatbots for customer support & sales

learn more
Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

Read more about Got It AI

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
VIVI logo

Conversational AI platform

learn more
VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

Read more about VIVI

Users also considered
Synerise logo

AI-driven Customer Data & Experience Platform (CDXP)

learn more
Synerise, an AI-driven Customer Data & Experience Platform (CDXP), centralizes customer data to enhance marketing and engagement. Key strengths include real-time capabilities, advanced AI, quick setup, and personalized omnichannel experiences. Pay-as-you-go pricing available.

Read more about Synerise

Users also considered
AISERA logo

AI service management

learn more
AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered
Generative Studio X logo

Deliver conversational experiences at enterprise scale.

learn more
The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Read more about Generative Studio X

Users also considered
Aimylogic logo

A visual builder to create AI-powered text and voice bots

learn more
A drag-and-drop smart bot builder platform to create chatbots, AI-powered calls, and actions for voice assistants that understand intents.

Read more about Aimylogic

Users also considered