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Top Rated Conversational AI Platform Software with Crm integration - Page 8

Last updated: May 2026

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274 software options

Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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SalesLoft logo

Sales acceleration and customer engagement platform

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Salesloft is a cloud-based sales engagement platform that helps sales teams to automate sales plays, access coaching material, manage pipelines, and more. The platform offers a range of integrated modules including Sales Email, Calendaring, Analytics, CRM Sync, and more.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Zenvia Customer Cloud helps your company sell more and serve better by unifying channels, data, and journeys in a single solution.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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DRUID logo
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Enhance user experience with DRUID conversational AI

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DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Poli logo
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Intelligent solution for customer service management

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Poli software is for the integrated management of customer service over multiple channels, such as online chat, WhatsApp, and Facebook. It allows companies to utilize an entire customer service team and contact the public through a communication platform linked to a single WhatsApp account.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Channel.io logo
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Start the conversation and be customer driven.

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The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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Babelbeez logo
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Voice AI for your small business website

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Stop letting your business phone interrupt your work. Babelbeez is a voice agent that answers customer questions instantly on your website. It replaces your phone number with a smart call button. No coding. No per-minute fees. Setup takes 5 minutes.

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novofon.ai logo
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AI-powered phone agent

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novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

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ConverSight logo
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Actionable insights. Instantly. Anywhere.

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ConverSight.ai’s AI assistant, ATHENA, connects distributed databases (ERPs and CRMs), delivering on-demand insights to direct your next move through 3 key functions:

1.) Real-Time Information Extraction
2.) Proactive Recommendations, and
3.) Automated Actions.

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DigyBot logo
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The power of conversational AI on all your social media

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Automate your sales channels with highly effective, intuitive, persuasive and friendly conversations.

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Angel X logo
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AI-enabled customer experience platform for businesses

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Angel X is a cloud-based and AI-enabled customer experience platform that turns visitors into customers using conversational agent.

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Athena logo
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Cloud-based conversational AI tool for customer interactions

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AthenaChat AI is an advanced omnichannel messaging platform built to streamline customer interactions through AI-powered automation. Designed for businesses of all sizes, Athena unifies all major messengers—including WhatsApp, Instagram, Telegram, Facebook Messenger, and web chat—into one centralized inbox. At its core, Athena leverages GPT-4-level AI agents that can be trained using unique documents, website content, and spreadsheets to deliver real-time, personalized responses at scale.

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EHVA logo
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Conversational AI for inbound and outbound calls

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EHVA is a conversational phone AI platform managing inbound and outbound calls across industries like hospitality, healthcare, insurance, and customer service. It integrates with systems such as CRMs, property management systems, and electronic health records to exchange real-time data. Operating on proprietary infrastructure, EHVA offers features like appointment reminders, lead qualification, order processing, and eligibility verification.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Assembled AI logo
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Intelligence for every customer conversation.

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Assembled AI is a conversational AI platform for customer support, with autonomous voice, chat, and email agents plus real-time Copilot for human teams. It integrates with leading help desk, CRM, and telephony systems to automate workflows, improve resolution speed, and maintain operational control.

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Agent360 logo
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AI receptionist for calls & customer support

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Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

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Rootle logo
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Voice AI platform for recruitment and support

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Rootle is a voice AI platform designed to automate phone-based interactions for customer support and recruitment operations. The platform features multilingual support with automatic language detection, real-time call transcription, and emotionally aware responses that adapt tone based on detected cues. It handles both inbound and outbound calls, manages candidate pre-screening and interview scheduling, and integrates with existing HRMS, ATS, and CRM systems for seamless data exchange.

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