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Top Rated Conversational AI Platform Software with Knowledge base - Page 6

Last updated: May 2026

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202 software options

inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Goldfinch AI Agent logo
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Conversational AI platform

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Goldfinch AI Agent is an advanced enterprise conversational AI solution, enabling intelligent interactions by neural network-driven data integration. The product leverages diverse large language models (LLMs) tailored to different scenarios, ensuring exceptional handling of complex enterprise-level conversations with precision and efficiency.

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CSR Agent logo
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Automated customer service solution

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CloudApper AI CSR Agent delivers instant, 24/7 customer support by answering questions, managing renewals, collecting details, and sending real-time updates. It reduces ticket volume, speeds up resolution, and helps SMEs support more customers.

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AskSpot logo
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AI sales agent for ecommerce stores

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AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

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Consio logo
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AI phone, AI SMS & auto dialer for ecommerce

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Consio combines AI Voice, SMS, transcripts, and call routing to manage ecommerce conversations in one workspace.

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SupportSyndicate logo
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AI powered multichannel customer support platform

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SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

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Rezo logo
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Data-first Contact Center powered by Autonomous Agents

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Transform customer experience for enterprises with APIs and multiply agent productivity, and operationalize real-time intelligence.

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KLoBot logo
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A Legal DIY Chatbot Builder Platform powered by GenAI!

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KLoBot is a DIY “no-code” Legal Chatbot Builder platform exclusively designed for law firms and general counsels to rapidly create chatbots.

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Fabio AI Chatbot logo
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AI chatbot for WordPress sites using real content

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Fabio AI Chatbot is a WordPress plugin that scans website content to provide automated responses to visitor questions. The chatbot analyzes posts, pages, categories, tags, forums, and products to generate answers based exclusively on existing site content. It features automatic daily scanning, multilingual support, and can be integrated as an embedded element or popup bubble on WordPress websites.

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Comm100 AI Agent logo
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The AI Agent That Engages and Supports Like a Human

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Comm100 AI Agent is a cloud-based conversational AI platform that automates up to 80% of customer queries with context-aware, human-like responses. It deploys in minutes across live chat, SMS, email, and all major messaging apps, learning instantly from your website, knowledge bases, or cloud files.

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All Onboard logo
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AI agent management and knowledge platform

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All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

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EmpowerGPT logo
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AI-enabled platform for managing and searching knowledge

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EmpowerGPT is an enterprise-ready AI platform that makes internal knowledge accessible to employees while maintaining GDPR compliance with EU-based data storage. The platform features AI-powered chat, custom assistants for different roles, intelligent search capabilities, and automated workflow apps that help organizations streamline repetitive tasks and enhance productivity across various industries.

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Sadie logo
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Elevate guest experience and grow revenue with every call.

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Sadie is an AI host designed specifically for hospitality businesses that answers calls and manages reservations around the clock. The system integrates with existing reservation platforms and can be deployed within twenty-four hours without requiring technical expertise. Sadie handles multiple conversations simultaneously, allowing staff to focus on in-person guest service while the AI manages phone inquiries.

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novofon.ai logo
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AI-powered phone agent

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novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

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Channel.io logo
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Start the conversation and be customer driven.

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The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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MultipleChat logo
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AI-based chat interface for comparing model responses

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MultipleChat is an AI-based chat platform enabling users to interact with multiple AI models, including ChatGPT, Gemini, Claude, and Grok, from one interface. It offers collaborative features for AI models to work together in modes, such as debate, research, ensemble, and simulation. MultipleChat includes specialized studios for images, presentations, documents, and data, plus tools for comparing responses and identifying factual disagreements between AI models.

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