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EMS Logo

Desk booking and document management solution

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EMS - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

EMS overview

What is EMS?

Accruent’s EMS room, event, and desk booking solution helps businesses simplify space management and utilization for higher education facilities and businesses across industries. With EMS, teams can book spaces and resources, enable hybrid work by integrating video conferencing technology into the system, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling.

Key benefits of using EMS

  • Eliminate scheduling friction: EMS helps teams spend more time working and less time scheduling.
  • Optimize space utilization: Underutilized spaces bloat budgets and reduce ROI. With EMS advanced analytics, teams can gain real estate ROI insights.
  • Facilitate hybrid work: EMS software helps managers build a path to a flexible, modern office that includes both physical and hybrid spaces.
  • Increase collaboration: EMS lets operators filter rooms based on capacity, location, and available resources, so teams always find the right space as per the requirements.
  • Boost mobility: View, create, and manage bookings on the go through an intuitive mobile interface. Operators can also use mobile devices to check people in, send invitations, and reserve spaces.
  • Starting price

    9000 /
    per year
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    Pros & Cons

    Verified reviewer profile picture
    Verified reviewer profile picture

    Campus Management

    Event Scheduling

    Reliability

    User Experience

    Training and Learning Curve

    Updates

    EMS’s user interface

    Ease of use rating:

    EMS pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(33)
    5(31)

    What do users say about EMS?

    We have automated reports, area service orders, reminders, approvals and confirmations that go to our clients and service providers.

    Select to learn more


    Who uses EMS?

    Based on 65 verified user reviews.

    Company size

    Enterprises

    Midsize Businesses

    Small Businesses

    Top industries

    Higher Education
    Education Management
    Facilities Services
    Events Services
    Others

    Use cases

    Event Management
    Scheduling
    Classroom Management
    Event Booking
    Facility Management

    EMS's key features

    Most critical features, based on insights from EMS users:

    Reporting/Analytics
    Booking management
    Event scheduling
    Room booking
    Class scheduling
    Real-time scheduling

    All EMS features

    Features rating:

    Space management
    Single sign on
    Scheduling
    Space reservation
    Room block management
    Customizable reports
    Facility scheduling
    Customizable fields
    Customer database
    Confirmations/Reminders
    Ticketing
    Real-Time updates
    Usage tracking/analytics
    Real-Time data
    Availability management
    Availability indicator
    Multi-Location
    Alerts/Notifications
    Activity dashboard
    Customizable templates
    Access controls/permissions
    Data import/export
    API
    Third-Party integrations
    Payment processing
    Mobile access
    Reporting & statistics
    Internal meetings
    Digital signage
    Calendar management
    Drag & drop
    Calendar sync
    Approval process control
    Visitor management
    Video conferencing
    Occupancy management
    Online booking
    Online registration
    Venue management
    Utilization reporting
    QR codes
    User management
    Registration management
    Reservations management
    Third party booking
    Resource scheduling
    Room availability schedule
    SSL security
    Self check-in/check-out
    Search/Filter
    Attendee management
    Attendee tracking
    Audience engagement
    Badge management
    Billing & invoicing
    Conferences/Conventions
    Contact management
    Customizable forms
    Desk availability schedule
    Desk reservation
    Email management
    Email marketing
    Email reminders
    Employee self service
    Event calendar
    Event management
    Event registration
    Facility management
    Floor plans & maps
    For schools
    For virtual events
    Group scheduling
    HD audio/video
    Hot desking
    Inventory control
    Lock meetings
    Meeting management
    Meeting Room Booking
    Microsoft Outlook Integration
    Mobile app

    EMS alternatives

    EMS logo
    visit website

    Starting from

    9000

    Per year

    Free trial
    Free version
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    Features
    Value for Money
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    Whova logo

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    Customer Support

    Starting from

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    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    EMS pricing

    Value for money rating:

    Starting from

    9000

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about EMS price and value

    Value for money rating:

    To see what individual users think of EMS's price and value, check out the review snippets below.

    “There are a few significant changes I would love to see, but overall I love the program and how much it helps with event planning and space reservations.”
    KW

    Kari W.

    EMS Project Manager

    “I love using and training ffolks in the software. It's robust and generally anyone who feels comfortable using a PC will enjoy it.”
    AT

    Amanda T.

    EMS Software Coordinator and Campus Trainer

    EMS integrations (5)

    Integrations rated by users

    We looked at 65 user reviews to identify which products are mentioned as EMS integrations and how users feel about them.

    Integration rating: 4.0 (3)

    Integration rating: 5.0 (1)

    EMS support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    EMS FAQs

    Q. Who are the typical users of EMS?

    EMS has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does EMS support?

    EMS supports the following languages:
    English


    Q. Does EMS support mobile devices?

    EMS supports the following devices:
    Android, iPad, iPhone


    Q. Does EMS offer an API?

    Yes, EMS has an API available for use.


    Q. What level of support does EMS offer?

    EMS offers the following support options:
    Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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