Quadient Accounts Payable Automation Reviews

Everything is electronic. Subs/Vendors can email their invoices directly to our Beanworks, which cuts down on incoming mail. Approvers can be located in various locations and still access and approve even via mobile. The search features to find an invoice are exceptional.

Since their recent update the PDF files are much smaller outside of Beanworks which is NOT great.

Electronic AP is what we want! We are working hard to make it seamless for you. Your response has been noted. Thank you!

Document Flow, Sync with SAGE 300, Audit trail for approvals

Payment feature through a 3rd party. Nvoicepay is not always in sync with SAGE APA or SAGE 300. The change in Customer Support was not an improvement. Still waiting for minor fixes.

Thank you for choosing Sage AP Automation and for taking the time to write a review. We're glad to hear that our product is helping you save time and improve your approval workflow. We appreciate your feedback on our customer support team, and we're sorry to hear that you haven't had a positive experience. We are constantly working to improve our customer support so that we can provide the best possible experience for our users. Thank you again and we hope you continue to find it helpful in streamlining your AP processes.

The integration with our accounting software, the electronic storage of documents, the ability to have invoices authorized electronically.

The search feature has more steps than I would like, but it does work well.

Hi Alisa, thanks so much for sharing your thoughts on Quadient AP. It's fantastic to hear that our product has seamlessly integrated with your accounting software, made document storage more efficient, and simplified your approval process!

The product is easy to implement, configure and put to use.

Recently implemented the tool faced the following challenges - - Customer support sucks, no SLA adhered. Subscribed for 2 hours of support to realize there are no timelines called 2 hours. - Not able to process any USD Invoices as claimed by the product team. Needs to be processed and entered manually outside Beanworks. - A single report can handle only 80 invoices in it. But if want to select more...

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Quadiant AP automation transformed our manual AP process into an efficient, easy to use portal.Implementation and training was excellent. The ability to quickly search for and see historical invoices is especially helpful.

One feature that is missing is the ability to direct invoices to the correct post month rather than rely on the invoice date.

Hi Alissa, thank you for taking the time to share your outstanding feedback about Quadient AP. We are thrilled to hear that our solution has had such a positive impact on your organization's accounts payable process!

Friendly and accessible customer service

Inability to lock a date from being input; after the close, we do not want billing dates for the closed quarter to be input, and Beanworks does not offer an option for this. Also, sync errors are difficult to find and no alerts for such as given.

We appreciate your response and thank you for your continuous support. Your feedback is noted and passed to the product team!

The implementation process was the easiest I have ever experienced.

No negative aspects so far. We would only wish for the Purchase Order Module to be a bit more robust.

Thank you for your review, Wendy! We are thrilled Quadient AP has provided your company with a transformative experience and helped to improve processing time and accuracy. On behalf of our team, we especially appreciate the feedback that the implementation process was simple and straightforward. That is always our goal when onboarding any new client. We thank you again for sharing this feedback and we look forward to continuing to provide you with positive experiences as your business grows.

A great tool for automating a lot of accounting work, such as payroll, invoices, vacations, expenses, and payments. Cost savings, especially for small and medium-sized companies. Easy to integrate with other accounting software.

There are no major negatives that prevent the program from working successfully, but it may need to add some features to increase work efficiency. Also, please reduce the price a little.

We love how easy it was to transition to and how it integrates with Sage 300. Love being able to see the invoice PDFs quickly and easily, no more paper!

Wish it was easier to process our credit card through Quadient and wish PO approvals could happen in the app.

Hi Claudia, We greatly appreciate your 5-star review and your positive feedback regarding Quadient AP. It's wonderful to hear that our solution has made such a remarkable difference in your AP processes!

The product is very easy to use, and easy to adapt for new users.

Less features available, such as you cannot edit the comment and PO.

Hi Paramvir, Thanks for your review of Quadient AP! We're delighted that it's become your essential tool for all your accounting and finance-related work.

This Accounts Payable solution has brought our business into the 21st century and we could not be happier with the result. All of our invoices and corresponding payment information is now available with a few clicks of a mouse. We no longer need to store mountains of banker boxes filled with obsolete records to maintain our data archive for historical record audit -- saving us valuable internal space...

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Originally when we signed up with Beanworks, the company was unable to print our account number on the physical checks mailed to our vendors. This meant that bills for credit cards or utilities were still paid manually so we could include the information. As of 2018, we can now print our account number on vendor checks so this problem has been alleviated. One note is that you will still need to print your own check should you need to include any paperwork with the physical check as the check printing service is a third-party provider so only the check itself is mailed to the vendor.

We enjoy having you as our customer and very much appreciate your continuous support in the product and the team. We are working hard to make the AP workflow simple and delightful!

Beanworks is a true AP Workflow application that seems to cover all aspects of the Accounts Payable process. From invoice electronic capture, invoice coding, invoice approval, payment selection, payment approval, payment authorization and cheque issuance, it is an all encompassing piece of software. Bottom line, it works as advertised!!

If there is something I can say I like the least about the software, it would have to be the per transaction cost. Although I can appreciate everything the software offers and so I understand and can justify the need for the per transactional cost, one must keep in mind that as volumes increase, so can your monthly fees. As a result, no matter how good it works, the cost may not make it appropriate for everyone. For us however, well worth the investment!!

Thank you for being a wonderful client to work with! Your note has been passed onto the team. We appreciate your continuous support in the product and the team.

Beanworks is easy to use and manage. I like that we can upload the invoices, code, and have them reviewed by different departments. It's also amazing how it links to Jonas with updated information. It keeps everything organized and if I need to view anything in particular, the search options are very helpful. They are just one click away. It is also nice to write in comments to communicate with other departments. I like how I can create customized reports for payments and invoices as well.

There are some instances where I have to do manual checks in Jonas, but I am not able to mark those invoices as paid in Beanworks, only having the option to mark the invoice as "do not pay."

Thank you for your response! We are working hard to make your experience in accounts payable workflow workful simple and delightful.

Very easy to use, logically designed and very intuitive to pick up. Amazing, extremely helpful customer service - issues are dealt with immediately and resolved well. Good at picking up our internal general ledger coding categories. Great for our organization, where we have a lot of remote/travelling staff who are able to approve invoices/payments from anywhere.

As of yet, we aren't able to send wire transfers to the US because we are a Canadian not-for-profit, so this is done outside of BeanworksAP. In the case of a vendor with multiple locations who has non-centralized accounting (so each location has it's own finance team), the system sometimes gets confused on which vendor address to select (because all locations have the same name but different addresses).

Our CS team would be very happy to hear your thoughts! We love that you are able to approve invoices and payments from anywhere. Your feedback has been passed onto the product team. Thank you for your response!

It is good at reading handwritten words. More than I would have expected.

There is room for improvement in the area of integration. There are instances of duplicate entries on rare occasions.

ease of use, practical, keeps a record of all invoices for easy lookup, approval channel so authorized approvers can see and approve invoices in timely manner

little bugs once in a while but they are quickly remedied. inability to change approval channels. this may be more company specific and attached to function vs actual software limitation.

We think it is a must have too! Happy to hear that it is easy to use, efficient and effective. Thank you for your feedback. We appreciate it!

I find BeanworksAP to be very easy to use and very versatile. Beanworks service team is always quick and friendly.

I least like when an user wants to reject an invoice, it goes all the way back to the starting point, when sometimes it just needs to go back one approval level.

Thank you for your response. We are working hard to make your AP workflow simple and delightful. Thank you for your feedback and continuous support! Sorry for the kinks. That is definitely frustrating. Your feedback has been noted.

That it feeds to Sage 100. Less papers to handle

The errors from the Beanwork typers. Wrong Vendor numbers and Invoice Numbers. Have hand written some on the invoice and they still type it wrong. Using date as Invoice number which them makes it appear to be duplicate when it is not. Also issues with Channels for Approvals, have been challenging to fit our needs.

Thank you for your note. Your response has been passed onto the appropriate team members.

features, simplicity, user friendly, customer service,

all my cons have been already improved in the software.

Thank you for being a wonderful customer! We appreciate your continuous support in the product and team.

Easy to use, easy to set up, customer-friendly software. Very fast and responsive. Excellent customer service department as well.

No cons were added to this review

We love that you love it! We work very hard to make it simple and delightful to process your invoices. Thank you for your feedback.

Support has been fantastic. I love the exporting to excel

It does not provide a receiving function. Especially with Po's that have multiple lines. This creates a lot more time to create a PO for each service on Projects.

Thank you for you continuous support. We are working hard to make your AP workflow seamless!

Automates and digitizes the accounts payable process.

Beanworks does not have the functionality to process wires at the moment.

Invictus has been a wonderful customer. We thank you for your continuous support and feedback!

Very easy to use. Options are very clear.

I type very fast, sometimes can keep up with my keystrokes

We're so happy that you find it easy to use! We beans like working with you too.

I like the smart code functionality the most. It takes the most recently approved invoice's expense coding and applies it to the same vendor with a simple tap of the button. The approval process is also simple and easy for other departments to pick up. And my absolute favorite thing about Beanworks is their customer service. You will always get a response and more often than not, it will help address the issue you're having.

There are times that the invoice number was inputted incorrectly so it is unable to pick up a duplicate invoice. This happens rarely and can be prevented by reviewing Beanworks' work on the backend.

I really like the ease of forwarding invoice s via email and saving on data entry time.

It sometimes take a while to manually sync with Quickbooks when adding a new vendor.

Thank you for being a wonderful customer! We appreciate your continuous support in the product and the team.