Bench Bookkeeping Pricing, Features, Reviews & Comparison of Alternatives

Bench Bookkeeping

Bench does your small business bookkeeping for you.

4.76/5 (148 reviews)

Bench Bookkeeping overview

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

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Bench Bookkeeping reviews

Value for money
Ease of use
Customer support

Makes My Life as a Small Business Owner So Much Easier

Used monthly for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

I started my graphic design studio in 2005 managing our books through a part-time bookkeeper who'd come in 1-2x a month and we'd then communicate a few times every week.. This system got us through the first 8 years of our business. Though functional, it was a time-consuming process. We used Quickbooks at the time, and I could never get comfortable using it to manage or understand our business's numbers even though our bookkeeper was serving it on a silver platter essentially. I've always felt Quickbooks was made for accountants, not business owners or individuals. Once can argue, it's supposed to be "accounting made easy", but it's really designed with accounting in mind — not business owners. As a business owner I wanted to quickly understand cashflow and profitability. Whereas Quickbooks seemed to that and much more, it seemed like I was doing my taxes every time I went in there. So I started looking for options and that's when I found Bench. And Bench, even back then, had already provided a service ideal for a small business owner like me. I've been using Bench since 2013 now, and I can't imagine running my business without them. It's allowed me to focus on my clients and design work which are revenue generating tasks, instead of accounting which was an anxiety-generating task. 1) Uncomplicated Interface — For a non-numbers/non-accounting comfortable individual it's great. It provides me access and understanding to our accounting in a very digestible yet informative manner. 2) Accessible Customer Service/Communications — All the interactions I've had have been professional, courteous, and problem solving driven. It's never "No". Instead if a challenge arises, they've always been proactive in finding a way to address the challenge or question providing options. It's also especially great that you can speak with them or chat with them with no barriers. At first I was very concerned about this since our books are the heartbeat of our financials, and i was quickly at ease after the first few calls and chats. 3) Easy — Once our accounts were synced and Bench had a clear picture of how our business worked, it's set-it-and-forget-it. What used to required a few hours every week for me now has become an hour or two a month. 4) Transaction Verification Made Easy — I especially love how they've simplified this process to almost a game.

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Albert Roberson, LL.M.

Exceptional Services for Small Businesses

Used daily for 1-2 years
Reviewed 2019-04-29
Review Source: Capterra

Bench executives should develop the bookkeeping platform further to include items that allow the end user to have a total experience. I understand that the goal is to lead bookkeeping into full tech. However, I feel that users want some form of one-on-one service where they are able to meet and greet their bookkeeping expert. What I have experienced with Bench thus far are a series of glitches when adding accounts, not being able to delete accounts, and occasionally having to repeat myself when discussing issues with numerous customer support staff members that are not apart of my bookkeeping team. I feel that by establishing a video conferencing feature to the dashboard, it would be a brilliant opportunity for us, end users, to get to know their experts and to limit any inconsistencies while providing a more personal experience. Bench has done a great job of placing most items one would require into a dashboard that makes the bookkeeping experience simple. Customer service at Bench is by far the best in the market! Staff at the company truly believe in the product and provide the end user with an exceptional experience each and every call.

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Chris Scott

Outsourcing to Bench was a Gamechanger

Used monthly for 2+ years
Reviewed 2019-02-20
Review Source: Capterra

As a small business we're constantly prioritizing big time spends and deciding what's worth us outsourcing and spending money on rather than time. Bench was one that, as soon as we were set up and going with them, we've never looked back. It is not cheap. But it's worth it for us, no question about it!We've been using Bench for a few years now and absolutely love it. It can be basically as hand's off as you want. We get an email once a month when they're working on our books, sometimes an extra contact here and there if they provide other documentation throughout the year. And we have our CPA and Bench people in touch with each other which is even more off our plate. As small business owners, bookkeeping used to take a ton of our time, and now it's a breeze. And logging into our account we can look around at where our money is going with a quick glance

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Jon Collette

Bench Works!

Used weekly for 1-2 years
Reviewed 2019-04-29
Review Source: Capterra

Overall, I recommend bench to everyone. They do have their shortcomings, but in my experience it can be fixed by not giving so many clients to one person. My current bookkeeper is great and very prompt on delivering my books each month. I hope she sticks around. YMMV, but keep with it, bench is the best out there. My QuickBooks was a mess. I had brought in duplicate transactions from syncing with square and I was going to need to manually adjust thousands of items. Then I found bench! The bookkeepers are relatively easy to get in touch with when you have an issue; you can book a call, chat, etc. Come tax time the year end summary they put together was amazing. It made filing taxes very easy.

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Jean W

Best Web-based/Remote Bookkeeping Full-Services

Used daily for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

Great experience, we've been with them for 2 years now and we will not switch to anything else!Extremely professional bookkeepers, easy to use user interface and 100% hands-free. They even have auto-linked bank accounts to pull your bank statements so you don't have to manually send receipts and statements. You can view your dashboard anytime and see live updates on your balance sheet. My CPA loves their books as well.

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Bench Bookkeeping pricing

Starting from
Pricing options
Free trial
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Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Bench Bookkeeping features

Accounting Integration
Accounting Management
Activity Dashboard
Data Import/Export
Expense Tracking
Real Time Data

API (189 other apps)
Automatic Notifications (114 other apps)
Billing & Invoicing (131 other apps)
Compliance Management (90 other apps)
Customizable Reporting (101 other apps)
Electronic Payments (117 other apps)
Financial Analysis (89 other apps)
Invoice Management (178 other apps)
Invoice Processing (105 other apps)
Receiving (95 other apps)
Reporting & Statistics (146 other apps)
Third Party Integration (117 other apps)
Workflow Management (89 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Bench Bookkeeping

Key features of Bench Bookkeeping

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App
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