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Bench Pricing, Features, Reviews and Alternatives

Bench product overview

Price starts from

249

Per month

Flat Rate

What is Bench?

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Live Online

Bench pricing information

Value for money

4.6

/5

271

Starting from

249

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Bench features

Functionality

4.6

/5

271

Total features

27

4 categories

Most valued features by users

Activity Dashboard
Data Import/Export
Multi-Currency
Real Time Data
Accounting
Accounting Integration
General Ledger
Access Controls/Permissions

Bench users reviews

Overall Rating

4.7

/5

271

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

222

38

4

2

5

Pros
We're a small startup team and the experience with Bench has been fantastic. From the sales, to onboarding, to dedicated bookkeeper, everything's been awesome.
Bench is fantastic because of the super hands on customer service and the accounting professional you're matched with is always prompt, responsive, and helpful with keeping your books up to date.
Everyone has been super helpful and got the job done. Communication is excellent and I'm able to focus on my core business.
Cons
Much flat-out wrong technical information about the PPP program. It was the most recent encounter with them over the PPP program that motivates me to write this review, to warn the public.
Lack of integrations with all of our financial services.
I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program. I found them shockingly incompetent.
Overall Rating

Love it

Reviewed 2 years ago

Transcript

Greg: Hi, my name is Greg. I am the CEO. I own a company in the software consulting industry, and I give...

AvatarImg
AvatarImg

Matthew C.

founder

Entertainment, 1-10 employees

Review source

Overall Rating

Bench has helped get our company's books in order at a fair price

Reviewed 2 years ago

Transcript

Matthew: Hi, my name is Matthew. I am a founder and producer in the video game industry and I give Bench...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love Bench!

Reviewed 2 years ago

Bench is the easiest way to manage our books online. It's been a huge time and money saver over the last few years.

Pros

I've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly, I add a comment and it's moved over to the right one. It's been great and easy to use.

Cons

The monthly income statements are behind often. I have to ask to get them on time. I wish it integrated with Quickbooks as my CPA can easily manipulate the data for reports.

Vendor response

Thanks, Chris! We appreciate you taking the time to share your experience and feedback. We've passed your comments to your team as well! Wishing you all the best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Friendly, helpful staff. Software is nicely designed and easy to use. It's too expensive.

Reviewed 4 months ago

Overall, I've been very impressed with Bench. The people, organization, resources, and software are top-notch. The price, however, is too much for someone who is self-employed or a small business owner with limited transactions. I understand that you generally get what you pay for, but I don't feel that you get 10x the value over self-managed bookkeeping using Quickbooks, Freshbooks, or Wave bookkeeping software. Excellent product -- it's just not for everyone.

Pros

Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful. The dashboard analytics was very easy to understand and is very appealing. I also like that I can export all data into a single workbook (summaries and itemized transactions).

Cons

I don't like that the product is so expensive. Depending on how large your business is and how many transactions you're managing, this product may be too expensive. For example, I've used Quickbooks Self-Employed for years and it's under $20/mo. In comparison, Bench (without any promotions) is hundreds of dollars per month. Granted, they are provided professional bookkeeping services as well as the software, but for a business with 50 transactions per month, it is a little overkill. It's really the only thing I don't love about Bench.

Vendor response

Hi Steve, thank you for sharing your experience with us. It's great to hear that your team has been friendly, professional, and helpful. And that you are finding our User Interface to be appealing and easy to use. We're concerned to hear that you feel as though you are not experiencing the price to the relative value of our product. A member of our Client Success Team will be reaching out to you shortly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Bench for SaaS use

Reviewed 2 months ago

Need it for basic accounting/booking

Pros

Service that comes with software. We wanted more than just software.

Cons

Seems like we were overpromised for what it would do (so far at least).

Vendor response

Hi Evan, thank you for taking the time to share your experience with us. We are concerned to hear that you feel you were overpromised for what Bench does. A member of our Client Success Team will be reaching out to you shortly to discuss this further.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Life and Business Changing

Reviewed a year ago

In the wake of COVID I left the agency I was at to do my own agency. While I had my business as a side-agency for a number of years and applications like Freshbooks and then Quickbooks Self-Employed helped me manage things I dreaded tax season and all the work I needed to do every year. During COVID I had to get my business up and going, get clients, execute projects, and get things done. I had zero...

Pros

- An accounting team to get me on track. - Tax resources with their Bench Tax service. - A beautiful interface that is easy to understand and use. - Superb customer service with timely replies to any questions you have. - An easy way to review anything your team needs clarification on, I rarely spend more than 5 minutes a month classifying expenses for them. - EXPERTISE, Bench isn't just software to do your books, THEY are doing your books, understand small businesses and bring accounting expertise at a very affordable price. - Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years.

Cons

- Communication early in Bench Tax could be improved but I mostly put this on me for being behind. - Having a separate signon for Bench Tax is a bit of a pain but not a big deal.

Vendor response

We appreciate you taking the time to share this positive experience with us, Guy! We're so happy to hear that the Bench platform, the expertise of your bookkeeping team, and timely client support have taken the burden of bookkeeping and tax filing off of your plate. Thank you for being with Bench, Guy!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very Happy

Reviewed 7 months ago
Pros

My Team and I are very happy with the Bench software and customer service. It's easy to use, a breeze to read, and simple to update.

Cons

The lag time to get a response from a human being is something I'm getting used to as our world is moving to the online/AI experience.

Vendor response

Wow! We're absolutely thrilled to hear that we have been able to give you piece of mind, knowing that your bookkeeping is in great hands! It's also amazing to hear that your team has been professional, friendly and knowledgable. Thank you for sharing and for being with us, Shannon!

Bench FAQs and common questions

Q. What type of pricing plans does Bench offer?

Bench has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bench?

Bench has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Bench support?

Bench supports the following languages:
English


Q. Does Bench support mobile devices?

Bench supports the following devices:
iPad, iPhone


Q. Does Bench offer an API?

No, Bench does not have an API available.


Q. What other apps does Bench integrate with?

Bench integrates with the following applications:
Square Point of Sale, Stripe, Shoeboxed, Shopify


Q. What level of support does Bench offer?

Bench offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

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