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Bench Pricing, Features, Reviews and Alternatives

Bench product overview

What is Bench?

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Book demo

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Live Online

Bench pricing information

Value for money

4.6

/5

243

Starting from

$

249

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Bench features

Functionality

4.6

/5

243
Total Features30 4 categories

Most valued features by users

Activity Dashboard
Data Import/Export
Multi-Currency
Accounting
Expense Tracking
Real Time Data
Accounting Integration
General Ledger

Bench users reviews

Overall rating

4.8

/5

243

Positive reviews

97%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

203

33

3

1

3

Pros
We're a small startup team and the experience with Bench has been fantastic. From the sales, to onboarding, to dedicated bookkeeper, everything's been awesome.

AR

Anonymous Reviewer

Bench is fantastic because of the super hands on customer service and the accounting professional you're matched with is always prompt, responsive, and helpful with keeping your books up to date.

KC

Kevin C.

Everyone has been super helpful and got the job done. Communication is excellent and I'm able to focus on my core business.

JB

Jesse B.

Cons
Much flat-out wrong technical information about the PPP program. It was the most recent encounter with them over the PPP program that motivates me to write this review, to warn the public.

JL

James L.

Lack of integrations with all of our financial services.

KC

Kevin C.

I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program. I found them shockingly incompetent.

JL

James L.

Overall Rating

Love it

Reviewed a year ago

Transcript

Greg: Hi, my name is Greg. I am the CEO. I own a company in the software consulting industry, and I give...

Overall Rating

Bench has helped get our company's books in order at a fair price

Reviewed 9 months ago

Transcript

Matthew: Hi, my name is Matthew. I am a founder and producer in the video game industry and I give Bench...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Life and Business Changing

Reviewed 25 days ago

In the wake of COVID I left the agency I was at to do my own agency. While I had my business as a side-agency for a number of years and applications like Freshbooks and then Quickbooks Self-Employed helped me manage things I dreaded tax season and all the work I needed to do every year. During COVID I had to get my business up and going, get clients, execute projects, and get things done. I had zero...

Pros

- An accounting team to get me on track. - Tax resources with their Bench Tax service. - A beautiful interface that is easy to understand and use. - Superb customer service with timely replies to any questions you have. - An easy way to review anything your team needs clarification on, I rarely spend more than 5 minutes a month classifying expenses for them. - EXPERTISE, Bench isn't just software to do your books, THEY are doing your books, understand small businesses and bring accounting expertise at a very affordable price. - Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years.

Cons

- Communication early in Bench Tax could be improved but I mostly put this on me for being behind. - Having a separate signon for Bench Tax is a bit of a pain but not a big deal.

Vendor response

We appreciate you taking the time to share this positive experience with us, Guy! We're so happy to hear that the Bench platform, the expertise of your bookkeeping team, and timely client support have taken the burden of bookkeeping and tax filing off of your plate. Thank you for being with Bench, Guy!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clean

Reviewed 9 months ago

Our overall experience has been that Bench is personable, intuitative, and user-friendly.

Pros

What we like most about Bench is their level of customer service. From setup to now, the team has been here with us and is extremely easy to reach out to. Beyond this, the interface is very clean, quick to load.

Cons

There are some accounts that can't be automated, but we understand this. That aside, we would like to see Bench expand and offer more all-in-one service beyond book-keeping and tax returns or make any partners more accessible (virtual CFO, CPAs would be great).

Vendor response

Hi Dez! Thank you so much for your kind review. We also appreciate the feedback! Wishing you all the best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Bench dropped the ball & gave me a partial refund.

Reviewed a year ago

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind...

Pros

Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.

Cons

I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Enjoying Bench Accounting for my Small Business

Reviewed 2 months ago

Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed.

Pros

I like how simple it was to connect my bank accounts as well as third party payors (eg. paypal, stripe). The interface is intuitive to navigate and uploading receipts using my custom email is a nifty trick!

Cons

I wish linking to Bench Tax or having some sort of tax center was a bit more seamless.

Vendor response

Hi, Scott! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you're finding our interface user friendly, and that your team has been able to help you stay on top of your finances!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent Book Keeping Software For Running Your Business

Reviewed a year ago

Understanding the financial health of our business has been critical in making decisions both long and short term. Bench helped free up the minimal time that we as business owners have and spend more of that time focusing on our business, which has been very helpful.

Pros

It was great to see a breakdown of all three financial statements for our business, both from a macro and micro perspective. Being able to pull up accounts and see specific transactions from desktop and on the go through mobile was indispensable in running a healthy business and planning for the future. The messaging system was prompt and efficient for keeping in touch with our book keepers and account manager with any pressing questions. They were always very professional and did high quality work. Any questions or concerns with categorization and interpreting information were answered well.

Cons

I think it would be helpful to expand the software to allow for the dropping of all receipts into our account in order to have a one stop location for accessing and printing receipts for accounting and tax purposes. We were informed that only high ticket items needed receipts, and so we ended up using other third party software to track mileage and keep track of receipts.

Vendor response

Hi, Jonathan. Thanks so much for sharing your kind review! We also appreciate you taking the time to share your feedback. We have shared this to the appropriate teams.

Bench FAQs and common questions

Bench has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Bench has the following typical customers:
Freelancers, Non Profit, Small Business


Bench supports the following languages:
English


Bench supports the following devices:
iPhone


No, Bench does not have an API available.


Bench integrates with the following applications:
Square Point of Sale, Stripe, Shoeboxed, Shopify


Bench offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

Related categories