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Bench
4.7
(290)

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You run your business. We’ll do your bookkeeping.

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(10)

Bench Pricing, Features, Reviews and Alternatives

Bench product overview

Price starts from

249

Per month

Flat Rate

What is Bench?

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Live Online

Bench pricing information

Value for money

4.4

/5

290

Starting from

249

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Bench features

Functionality

4.5

/5

290

Total features

31

5 categories

Most valued features by users

Activity Dashboard
Data Import/Export
Multi-Currency
Real Time Data
Accounting Integration
Access Controls/Permissions
Accounting
Accounts Receivable

Bench users reviews

Overall Rating

4.7

/5

290

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.95/10
Rating distribution

5

4

3

2

1

232

41

4

5

8

Pros
We're a small startup team and the experience with Bench has been fantastic. From the sales, to onboarding, to dedicated bookkeeper, everything's been awesome.
Bench is fantastic because of the super hands on customer service and the accounting professional you're matched with is always prompt, responsive, and helpful with keeping your books up to date.
Everyone has been super helpful and got the job done. Communication is excellent and I'm able to focus on my core business.
Cons
Much flat-out wrong technical information about the PPP program. It was the most recent encounter with them over the PPP program that motivates me to write this review, to warn the public.
Lack of integrations with all of our financial services.
I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program. I found them shockingly incompetent.
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Greg H.

CEO

Management Consulting, 1-10 employees

Review source

Overall Rating

Love it

Reviewed 3 years ago

Transcript

Greg: Hi, my name is Greg. I am the CEO. I own a company in the software consulting industry, and I give...

EF
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Erik F.

Strategy and Content Consultant

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Completely alleviated stress while reducing my bookkeeping costs

Reviewed a year ago

Transcript

Erik: My name is Erik. I'm the Executive Director of a nonprofit company. And I give Bench five star...

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Scott H.

Building Materials, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for business owners looking to run lean

Reviewed 4 years ago

Great customer service, on boarding was easy - it's a total set it and forget it (and rest assured you don't have to worry about it) kind of service. They make helpful recommendations to keep you as hands off as possible. Overall, highly recommend.

Pros

Customer service is great - our account rep always gets back to us in at most 24 hours and always with helpful answers or information.

Cons

I wish tax filing (sales tax and income) was included so I could use Bench for everything.

SS
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Scott S.

Music, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Enjoying Bench Accounting for my Small Business

Reviewed 2 years ago

Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed.

Pros

I like how simple it was to connect my bank accounts as well as third party payors (eg. paypal, stripe). The interface is intuitive to navigate and uploading receipts using my custom email is a nifty trick!

Cons

I wish linking to Bench Tax or having some sort of tax center was a bit more seamless.

Vendor response

Hi, Scott! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you're finding our interface user friendly, and that your team has been able to help you stay on top of your finances!

AM
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Amber M.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Warning: Do Not Use Bench Tax Services

Reviewed 2 months ago

I use it because I've already paid for the tax return to be filed with them for 2022 and don't want to have to pay twice to have it filed. I will never use them again for a tax return and feel their ability to offer this service should be revoked as I have never worked with a more unprofessional tax service.

Pros

After months of back and forth with their accounting team I was finally put with an account manager who knows what they are doing and can communicate effectively

Cons

They are incapable of filing an accurate tax return. It is now August and they are still figuring out how to file my 2022 return. Each time they send anything over there are multiple errors they need to fix. Their response times are abysmal and their team has little to no knowledge about actual tax compliance and filling.

Vendor response

Hi Amber, thank you for taking the time to continue to share your feedback with us. We're sorry to hear about your experience and are currently looking into it. A member of our Client Success team is in active communication with you regarding this situation, and if you have any additional questions or concerns, please let us know.

AH
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Ashley H.

Photography, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I wish we would have invested in this sooner!

Reviewed 3 years ago

I LOVE it so much!! I wish we would have started using this from the start with our business.

Pros

Bench has changed our business for the better! Having all of our books from month to month in one place is GAME changing! My favorite part is the real time look at the health of our business because our books are now done monthly. I can be confident that we'll never be behind! Which helps us make better business decisions!

Cons

When I was first new to Bench and terms like "balance sheet" and "profit and loss" I wished there was a hover by where you click on them at the top that gave a quick description of what each meant.

Vendor response

We're thrilled to hear this, Ashley! We've passed your glowing words to your bookkeeping team, who will be equally as thrilled.

VL
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Veronica L.

Construction, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied Customer

Reviewed a year ago

I love it. Bench tracks all expenses and the team communicates regarding expenses in question and suggest "expense categories."

Pros

I love how user friendly the software is. Everything is easy to upload and the team is able to communicate with you and ask for documents or ask questions.

Cons

I have no complaints about any aspect of the software. Very satisfied overall.

Vendor response

Hi Veronica, we're so happy to hear you're loving how user-friendly our software is, and how communicative your team has been! We're excited to keep providing the support you need so you can continue to grow your business!

Bench FAQs

Q. What type of pricing plans does Bench offer?

Bench has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Bench?

Bench has the following typical customers:
Freelancers, Non Profit, Small Business

See alternatives

Q. What languages does Bench support?

Bench supports the following languages:
English

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Q. Does Bench support mobile devices?

Bench supports the following devices:
iPad, iPhone

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Q. Does Bench offer an API?

No, Bench does not have an API available.

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Q. What other apps does Bench integrate with?

Bench integrates with the following applications:
Square Point of Sale, Stripe, Shoeboxed, Shopify

See alternatives

Q. What level of support does Bench offer?

Bench offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

See alternatives

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