Shoeboxed Pricing, Features, Reviews & Comparison of Alternatives

Shoeboxed

Painless receipt scanning & expense tracking

4.37/5 (219 reviews)

Shoeboxed overview

What is Shoeboxed?

Shoeboxed helps sole proprietors and small businesses scan and categorize their business expense receipts. This is not only helpful for maximizing tax deductions come tax time, but also in the case that their business is audited.

What makes Shoeboxed different is the plethora of ways Shoeboxed allows their customers to submit receipts for processing. Customers can submit receipts via Shoeboxed's free mobile apps, forward email receipts to their custom Shoeboxed email address, or mail their receipts to Shoeboxed using Magic Envelopes.

Shoeboxed will then scan the receipts and pull off the relevant information like vendor name, total amount, payment method and date. It will also categorize the receipts into one of the IRS's standard 15 expense categories. Shoeboxed also uses human-verification to ensure the accuracy of extracted data.
www.shoeboxed.com

Pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
 
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
Shoeboxed screenshotShoeboxed screenshotShoeboxed screenshot

Shoeboxed reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.4
  4.5
Jessica Accamando

The Best Thing Since Sliced Bread

Used daily for 2+ years
Reviewed 2017-09-15
Review Source: GetApp

Maybe there are other solutions out there that compete, but I haven't found them. Shoeboxed has been my go to application for a couple years now and I tell everyone about them. It's the simplest concept that I cannot live without. You take pictures of your receipts and it directly imports them into my accounting software. It let's you know in the phone app when it cannot read certain data but otherwise it's pretty dependable. I cannot live without this app.

Pros
I get an email with each submission so I know it went through. I can categorize receipts and even add notes when I submit. The pictures are always saved.

Cons
Sometimes it does the wrong date or wrong amount but it's rare. working with email receipts can sometimes be annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nyla Smith

Super easy to use. One little annoyance.

Used weekly for 2+ years
Reviewed 2019-01-15
Review Source: Capterra

Overall, I was looking for a way to stop keeping receipts in a literal shoebox in my filing cabinet. This fit the bill. Ultimately, I used the mail-in service only once, and the app occasionally. My primary usage was for digital receipts. Because of my minor annoyance with forwarding emails, I do think the app is mostly useful for those with paper receipts, so I would probably only highly recommend it for that purpose.

Pros
The ease of use is probably the highest pro of this software. Simply forward emails to your dedicated shoeboxed email address, and that's it. For me, it became a habit. Pay for something online, and the next time I check my email I simply forward the payment receipt to Shoeboxed. I like having everything in one place (Shoeboxed dashboard), easy to view and search. When you need to, you can export spreadsheets broken down by category when you need to review your expenses or pass it on to the accountant at tax time. I don't have a lot of paper receipts, but when necessary, just snap a photo in the app, categorize it, and done.

Cons
When using the email option, every single receipt is (I believe) reviewed and categorized by a real human being. This means I have to trust that they are categorizing things properly. Unfortunately, I encountered a pretty frequent problem of my receipts being mislabeled. When I logged into my dashboard to review recent submissions, I would commonly encounter receipts labeled as being from MY company instead of the company that I had paid. I deduced this was likely happening due to my email signature being automatically appended at the top of all forwards, so I simply started erasing my signature before forwarding. Annoying to have to do so, but it fixed the problem. But to me that seems to indicate that they are either rushing through or not paying attention (I'm clearly forwarding from my company email -- why would I be paying myself?).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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John Frank

Snap

Used daily for 2+ years
Reviewed 2020-09-21
Review Source: Capterra

Pros
we like this as it keeps all of our invoices in one place and easy to upload.

Cons
Just waiting for the vendors to upload the invoices.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Richard Harrison

No more paper filing with Shoeboxed

Used weekly for 2+ years
Reviewed 2019-11-06
Review Source: Capterra

I like it. It saves me a lot of time. It's the best service like this that I know of (and I'm not likely to want to switch at this point anyway).

Pros
I can stuff all my invoices, receipts, statements or anything (except valuable documents) that I would otherwise have to file into an envelope and ship it off. Everything is stored online at the Shoeboxed website (and in Evernote) in case I need it. And they ship back the original receipts, all flattened out and organized, in case I ever need them.

Cons
The envelopes that I get back from Shoeboxed are hard to open (the glue is really strong), and it's sometimes a bit of work to find out which envelope number I have received back so that I can note it on the envelope. This is frustrating because it should be an unnecessary task. Shoeboxed already knows the envelope number, and could have printed it on the outside, or on the inside, but they don't. So I have to search for an invoice. Also, the data is not very clean when it gets into Shoeboxed. There are scanning errors and inconsistencies. Sometimes when I search for an amount, the invoice doesn't show up. It usually works OK, but it's not 100%.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jacquleen Cole

Shoeboxed has helped cut down cost, time, and errors associated with tracking employees' purchases!

Used daily for 6-12 months
Reviewed 2018-05-07
Review Source: Capterra

Time and cost effectiveness!

Pros
I love that Shoeboxed is so simple, it took me less than 5 minutes to understand the entire process and all the features. Uploading is so easy, and I know that my information will be digitized correctly because every receipt is human verified--so I don't have to spend time double-checking. Shoeboxed also makes finding a specific receipt easy by allowing the user to search by date, vendor, category, payment method--and more! Since using this software, my company has seen a significant decrease in the amount of lost receipts, unapproved employee purchases, and time wasted by administrators compiling monthly credit card reports.

Cons
There are a few functionality/user friendliness issues, albeit very minor. First, we've noticed that the iPhone app is better quality than the Android one. There are more features available (like creating and choosing custom receipt categories), the design looks more modern, and editing is easier. Second, when on the desktop website, selecting multiple receipts over a long stretch of time can be a hassle because it will not allow you to combine selections on different pages. For example, I cannot make a report that contains newer receipts and more than 100 receipts ago, because that would require me to move to page 2, and my previous selections would be lost. Lastly, I feel like my price of a month is a little steep for only having one user and less than 50 receipts a month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Shoeboxed pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
 

Shoeboxed features

API

Accounting Integration (179 other apps)
Accounting Management (199 other apps)
Activity Dashboard (251 other apps)
Audit Trail (150 other apps)
Automatic Notifications (178 other apps)
Billing & Invoicing (200 other apps)
Compliance Management (206 other apps)
Customizable Reporting (177 other apps)
Data Import/Export (199 other apps)
Electronic Payments (183 other apps)
Expense Tracking (171 other apps)
Financial Analysis (144 other apps)
Invoice Management (246 other apps)
Invoice Processing (161 other apps)
Multi-Currency (176 other apps)
Real Time Data (157 other apps)
Reporting & Statistics (287 other apps)
Third Party Integration (232 other apps)
Workflow Management (167 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Shoeboxed

Key features of Shoeboxed

  • Preserve and organize financial documents
  • Easy tax prep
  • Expense reporting without paper receipts
  • Reports to Excel, PDF, QuickBooks, Outright, Freshbooks
  • Receipt scans are accepted by the IRS
  • Converts your business cards into contacts
  • Import contact into Google Contacts, AddressBook, Outlook
  • Send docs via Mail, E-mail & Mobile
  • Unlimited document storage
  • Mark receipts as "needs reimbursement" or "tax deductible"
  • Search receipts by vendor
  • Track your mileage and add it to your expense report
View All Features

Benefits

View and sort your receipts in a secure and searchable online account.

Create custom expense categories to suit your organizational style.

Never worry about scanning receipts again with Shoeboxed's mail-in scanning service.

Have questions? You can always pick up the phone and talk to a friendly Shoeboxed support member.

Easily change your monthly document limit and never worry about getting locked into any sort of contract.