Bench Pricing Plan & Cost Guide

Bench

You run your business. We’ll do your bookkeeping.

4.78/5 (246 reviews)

Bench Pricing

Starting from: $249.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

- Monthly bookkeeping
- Dedicated bookkeeping team
- Year-end tax ready financial statements
- Direct, unlimited communication with our in-house research team

View Pricing Plans Free Trial

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StockMarketEye

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FreshBooks

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SAP Concur

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Bench Pricing Reviews

Pros

  • Bench is fantastic because of the super hands on customer service and the accounting professional you're matched with is always prompt, responsive, and helpful with keeping your books up to date.Kevin C.Read the full review
  • We're a small startup team and the experience with Bench has been fantastic. From the sales, to onboarding, to dedicated bookkeeper, everything's been awesome.Verified ReviewerRead the full review
  • Everyone has been super helpful and got the job done. Communication is excellent and I'm able to focus on my core business.Jesse B.Read the full review

Cons

  • Much flat-out wrong technical information about the PPP program. It was the most recent encounter with them over the PPP program that motivates me to write this review, to warn the public.James L.Read the full review
  • Lack of integrations with all of our financial services.Kevin C.Read the full review
  • I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program. I found them shockingly incompetent.James L.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Bench's pricing:

Alex B.

Bench is awesome!

Used weekly for less than 6 months
Reviewed 2019-04-29
Review Source: Capterra

Fantastic!

Pros
It's completely done for me, I have my own team in case I have questions, there's no headache at the end of the year when it's tax time, and the software lays everything out visually so I can my company's financials with ease.

Cons
Nothing at all. The only thing I would change is the price to be cheaper (that's just me being selfish) but it's well worth the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cheryl H.

Bookkeeping Review

Used weekly for 6-12 months
Reviewed 2019-04-29
Review Source: Capterra

It’s a great value for the price and an affordable way to with a bookkeeper when your business is still fairly small. It’s a huge relief come tax time and makes the process of filing super easy!

Pros
That it’s fairly intuitive to use. That I know my business numbers every month without the hassle of keeping track of everything myself.

Cons
Accounts don’t always link so you still need to manually send invoices and bank statements each month

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Bryan C.

Glad I found Bench

Used monthly for 1-2 years
Reviewed 2019-05-01
Review Source: Capterra

Pros
Affordable and efficient. I had a VA helping with my books beforehand, and it was costing me 3X what I pay Bench. For 1/3 of the price, I have a very efficient bookkeeping program.

Cons
I'd like to have the ability to take photos of my receipts to store in Bench.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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NARDIP M.

Recommended for most people

Used weekly for less than 6 months
Reviewed 2021-07-14
Review Source: Capterra

Recommended

Pros
Easy to understand, Easy to use. Best to communicate with team

Cons
Pricing is little expensive, everything else is perfect.

Response from Bench Accounting


Hi, Nardip! It's great to hear that simplicity and strong communication have been the backbone of your experience with Bench. Thank you for sharing this positive feedback with us!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nick L.

Only Do What Only You Can Do

Used weekly for 6-12 months
Reviewed 2021-02-06
Review Source: Capterra

Pleasant interactions with all personnel I’ve spoken with over the phone or via email. Onboarding was easy and comprehensive. The financials dashboard -+ the app is well designed and easy to access.

Pros
Offloading expense tracking was a massive weight off of my shoulders. I now have more time to lead my small team and know that my accounting is in good hands - if there is ever a question or discrepancy they reach out immediately.

Cons
Honestly the price. I wish it were significantly cheaper. Much of the expense tracking is already done through freshbooks, other financial input apps have APIs for the Bench team to use as well - so I don’t think the limited personal interactions (which is not a detriment-the less I can talk to accountants the better) warrants the steep price tag.

Response from Bench Accounting


Thank you so much for sharing, Nick! We're thrilled to hear that we have been able to help take a massive weight off of your shoulders!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Bench offers great support for a small Book Keeping Service

Used monthly for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

I am a loyal customer and a happy one. I make it clear if you run a small business Bench can positively help your business grow. If you are a medium business its likely not for you but for Mom and Pops this is a perfect service.

Pros
The price is worthy of the value. The service is grounded and level. The results each year were less stress, more time spent with family because our bookkeeping services were met.

Cons
It's not software its a service, and ultimately every service has a price. I don't think the results are valuable unless you work with your bookkeeper to accurately get all of your bookkeeping done. As a result, there is some time involvement required. BUT FAR LESS than you'd need to do if you managed it yourself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Victoria E.

great service for the price

Used occasionally for 6-12 months
Reviewed 2017-06-09
Review Source: Capterra

Great simple accounting service for the price.

Pros
I really liked the responsiveness of my team, and the ease of reviewing my account each month. during our monthly call, which is included with the monthly service fee.

Cons
The only con is that you have to pay more, the more accounts you add, which was not a problem for me initially, but would have been if I added another account in the future.

Response from Bench


Hi Victoria - Thank you for the review! We're so glad to hear we've been able to help make bookkeeping easy for you. I'll be sure to pass this along to Tammy and the rest of your team.

- SP

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David F.

Takes the Worry Away

Used weekly for less than 6 months
Reviewed 2021-02-25
Review Source: Capterra

Easy set up, smart people, fair price.

Pros
Integrating Bench has been a snap. The interface is clean and smart. The support and bookkeeping team are available and knowledgeable.

Cons
I have not had anything to like least yet.

Response from Bench Accounting


Hi David, we're thrilled to hear you're loving the smooth integration and that you feel fully supported by your bookkeeping team. Thanks for taking a moment to share your experience!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jacques W.

Excellent Service

Used occasionally for free trial
Reviewed 2020-08-05
Review Source: Capterra

Pros
Easy of use, interface, customer service and pricing

Cons
none that i can think of. I will recommend their software to friends and family

Response from Bench Accounting


Thanks so much , Jacques!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jessica S.

Great for the price

Used occasionally for less than 6 months
Reviewed 2019-04-29
Review Source: Capterra

Great working with them, very personable, very friendly.

Pros
Ease of use, friendly customer support, price is great.

Cons
Price is determined by expenses, but a lot of start ups expenses flectuate when they are starting out and the prices don't correspond correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Dave S.

Great for basic needs, but easily outgrown

Used monthly for 6-12 months
Reviewed 2017-10-11
Review Source: Capterra

We needed basic bookkeeping done for us for a reasonable price. Bench does that.

Pros
It's easy to get set up and you can rely on your books always getting done one time. There's nothing incredibly special about the product or service, but it meets your basic needs very well for a good price.

Cons
The feature set is pretty weak. You can't write checks or see your financial data in the way you'd truly like to. The reporting options are extremely limited.

Response from Bench


Hi Dave - Thank you for your feedback. We've heard your comments regarding more custom reporting options, and this is something our development team is actively working on for future. Stay tuned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ethan C.

Ease of use

Used weekly for less than 6 months
Reviewed 2020-09-22
Review Source: Capterra

Pros
Great having a professional look at the books

Cons
Price is steeper, still need to tag transactions manually

Response from Bench Accounting


Thank you so much, Ethan!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Heidi D.

Great product, worth the cost for peace of mind

Used weekly for less than 6 months
Reviewed 2020-06-16
Review Source: Capterra

Pros
I like that it's easy to use, comes in a user-friendly format, and simplifies accounting for me. It's dummy-proof! I'm mostly looking forward to an easier tax season with this software.

Cons
It's a little expensive for a one-person office, so I wish there were more tiers in pricing. But I like the product and will continue to use it, and understand that it costs money for a good product.

Response from Bench Accounting


Hi Heidi! Thanks so much for the kind words. If you ever feel that your average monthly expenses have decreased, we can always conduct a pricing review to see if you fall into another pricing tier. All the best!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sam Ramirez F.

Good service for small business

Used occasionally for 6-12 months
Reviewed 2019-04-29
Review Source: Capterra

ench is a solid bookkeeping service for a small business. It's affordable and the online tools to add expenses and analyze data are decent. My one area for improvement is that I wish Bench offered more human customer service support, even if it's a basic level of accounting I got help in uploading data and having a review done. But I could have used some more help with fully understanding my balance sheets. Overall. Bench is great value for your money and is recommended highly for small businesses in need of book keeping services.

Pros
Easy to use. Friendly customer service. affordable.

Cons
Would have liked more human assistance even with a basic account

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brice C.

Love Bench Accounting

Used weekly for 1-2 years
Reviewed 2019-04-29
Review Source: Capterra

Positive. Helped us streamline operations, and save money. 9/10

Pros
Bench has simplified my business, and saved me money along the way. I didn't know bookkeeping could be easy until I found Bench and experienced their pro team.

Cons
The different pricing tiers didn't align with our size of business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thor K.

Top notch bookkeeping service

Used daily for less than 6 months
Reviewed 2019-04-29
Review Source: Capterra

Excellent so far

Pros
User interface is exceptional. Ability to make use of the data is the best part of Bench.

Cons
Price would be the only issue. Its a premium software service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Using Bench for Bootstrapped Software Company a Year Now

Used weekly for 1-2 years
Reviewed 2019-04-29
Review Source: Capterra

Pros
Easy. Don't have to do anything and they send you pretty monthly reports. Also, it makes tax time so much easier. If you're starting/new this is 1000000x better than trying to DIY.

Cons
It's possible at some point we'll outgrow Bench. Just as business grows there are more complexities and need for full-time staff. Still, it's great (GREAT!) when you're starting. Probably I'd like for it to be a little bit cheaper, but hey that's life.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chris S.

Outsourcing to Bench was a Gamechanger

Used monthly for 2+ years
Reviewed 2019-02-20
Review Source: Capterra

As a small business we're constantly prioritizing big time spends and deciding what's worth us outsourcing and spending money on rather than time. Bench was one that, as soon as we were set up and going with them, we've never looked back. It is not cheap. But it's worth it for us, no question about it!

Pros
We've been using Bench for a few years now and absolutely love it. It can be basically as hand's off as you want. We get an email once a month when they're working on our books, sometimes an extra contact here and there if they provide other documentation throughout the year. And we have our CPA and Bench people in touch with each other which is even more off our plate. As small business owners, bookkeeping used to take a ton of our time, and now it's a breeze. And logging into our account we can look around at where our money is going with a quick glance

Cons
I admit we haven't done a ton of digging around in the actual software - our typical use is them contacting us with any categorization questions once a month (and after a couple years there are hardly ever any). I do wish (or can not find how) we could see how much money we're paying/spending on a particular item. So, say, I want to see how much we're spending on just Facebook ads. What I can do is search for "facebook" (and I can specifically search within whatever time period I want, like Q4 2018 or January 2017), but it won't automatically give me a sum of all of those expenses. I CAN see a summary of expenses by category, but by "line item" (like "Facebook" or "AWS") would be even more helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew G.

Bench for Small Business

Used weekly for 6-12 months
Reviewed 2019-04-29
Review Source: Capterra

Very easy to work with, communicative, and responsive to the needs of the business. Good value for the cost and savings on internal staff to perform this function.

Pros
User Experience is simple and easy to use

Cons
Integration with bank/credit accounts wasn't always smooth. Functionality moving from different sections of the software was not intuitive. Cannot create custom categories as a customer, only Bench team can make labels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

RUN FAR FAR AWAY!

Used daily for less than 6 months
Reviewed 2018-04-27
Review Source: Capterra

Pros
Nothing food to say honestly. Never got it off the ground. When I asked for a refund it was a hassle

Cons
If you look around and have your ducks in a row you will find these people are price gouging businesses and their pricing tactics are horribly unfair to the prospective customer. My best advice is RUN FAR FAR AWAY!

Response from Bench


Hi George,
I'm really sorry that your initial Onboarding experience didn't align with your expectations, and that you weren't able to experience our ongoing monthly service. We strive for clear and upfront pricing, which is why we have fixed pricing packages based on monthly expenses and add-ons. We are proud of the value we provide our clients as America's largest bookkeeping service. We do not price match with other businesses nor do we heavily discount our catch-up service. While we can't give you back your time, you have been fully refunded. We also have taken your feedback to our team to help ensure that we provide a consistent Onboarding experience and prevent situations like yours in the future. If there's more we can do to assist you, Sarah from our Client Care team is happy to speak with you further.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Ben B.

Saved me hundreds of hours

Used weekly for less than 6 months
Reviewed 2020-08-12
Review Source: Capterra

Pros
I love that Bench does all my bookkeeping, saving me hundreds of hours and thousands of dollars I could be spending on a CPA or in-house accounting.

Cons
The price is on the higher end, but worth it at the end of the day.

Response from Bench Accounting


Thanks so much, Ben! With Bench you get a dedicated in-house bookkeeper as well as intuitive software, so it does cost more than purchasing software alone (although that doesn't account for the time it takes you to do your own bookkeeping). All the best!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matt A.

So glad I found these guys

Used monthly for 1-2 years
Reviewed 2019-04-29
Review Source: Capterra

I was manually bookkeeping for years, fearing the price-point and pain of switching to a local service (I'm a night-owl so it's especially painful to communicate with humans)-- even if they were recommended by friends. Bench offered a clean on-boarding experience, fair price, and most importantly, a great web client that I can check at any time

Pros
Very very solid app, Quick responses, great staff

Cons
Potentially getting more clients may make their response time a little slower, but I'm sure they can scale up

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paul F.

Affordable yet Robust Bookkeeping

Used weekly for less than 6 months
Reviewed 2020-10-13
Review Source: Capterra

I have been satisfied with Bench, and it takes a lot off my mind.

Pros
The staff at Bench are responsive and helpful. The software is user-friendly. The price is less than most of its competitors.

Cons
The bank integration does not always function right with the credit union I use.

Response from Bench Accounting


So glad to hear we've been able to take some stress off your plate, Paul! Thank you for being with us!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Adriana H.

Dedicated Support and Great Interface

Used weekly for less than 6 months
Reviewed 2019-04-29
Review Source: Capterra

I’ve really enjoyed using Bench so far. From the bookkeepers to the content they produce and how well they work in keeping you informed on a regular basis? I have to say it’s a must-have item for any entrepreneur’s toolkit.

Pros
Ease of use Top notch customer support Great user interface Gives me peace of mind that my bookkeeping is done correctly and in a timely manner

Cons
I was hesitant about the price but they gave me a good discount for paying 6 months in advance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kimmi P.

thrilled with Bench

Used weekly for less than 6 months
Reviewed 2019-04-29
Review Source: Capterra

I love knowing my numbers but hate entering the data... bench has solved my problem by pulling the data and crunching the numbers for me :)

Pros
i loved the ease of use of the software and the friendly, helpful staff

Cons
The price is on the high side, but since I hate entering the numbers I am willing to pay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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