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Brex
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Expense report and spend management platfrom
Table of Contents
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Brex - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Brex overview
What is Brex?
Brex is a finance platform that helps businesses control and manage spend. From corporate cards and banking to expense management and bill pay, it provides a comprehensive suite of tools to automate financial processes and improve the strategic impact of finance teams.
Brex offers AI-powered automation for approvals and expense reporting, allowing businesses to manage spending with real-time visibility. The expense management tools leverage artificial intelligence to automate the approval process and generate expense reports, while also providing a mobile application with features including automated receipts and travel booking.
Key benefits of using Brex
For founders: helping you scale from idea to IPO.
→ Get an account number, routing number, and corporate cards instantly upon approval.
→ Make secure deposits and send free ACH and wires anywhere with our industry-leading mobile app.
→ Benefit from live support by phone, app, or chat—a key reason why 9 out of 10 YC startups choose Brex.
For finance leaders: make your finance team a hero, not a blocker.
→ Enable easy spending with vendor cards so employees are empowered to grow the business while staying compliant.
→ Boost employee satisfaction with mobile app conveniences like receipt capture and fast approvals.
→ Make decisions faster with real-time, automated insights from spend reports and alerts.
“The hours we spent managing cards and accounting dropped by double digits per month.” — Mark Nassif, CFO, Lookout
For bookkeepers: end the month-end struggle.
→ Automate reconciliation with custom category mapping and seamless integrations.
→ Stay compliant by default with auto-generated receipts and custom spend policies.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Credit Card Management
Spending Limits
Expense and Travel Management
Account Closure
Customer Support
Rewards Program
Brex’s user interface
Brex pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Brex?
Which is great for the fractional interest kick backs, but a nightmare if you want simple cash flow tracking.
Select to learn more
Who uses Brex?
Based on 138 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Brex's key features
Most critical features, based on insights from Brex users:
All Brex features
Features rating:
Brex alternatives
Brex
Starting from
12
/user
Per month
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Google Pay
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Brex pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited US or global entities
- Local card issuance, collections, reimbursements, and policies
- Local language support
- Named account manager for personalized support
- Admin center
- Fully customizable implementation services
User opinions about Brex price and value
Value for money rating:
To see what individual users think of Brex's price and value, check out the review snippets below.
Martha S.
Founder
Jenny A.
Customer Success Manager
Brex integrations (23)
Integrations rated by users
We looked at 138 user reviews to identify which products are mentioned as Brex integrations and how users feel about them.
Integration rating: 5.0 (1)
Brex customer support
What do users say about Brex customer support?
Customer support rating:
We analyzed 32 verified user reviews to identify positive and negative aspects of Brex customer support.
Widespread user sentiment highlights 24/7 support availability and consistently prompt, real-time responses from the team.
A large number of users find it easy to contact support via online chat or email, with issues resolved quickly and professionally.
A limited number of users report slow or missing responses, unhelpful answers to complex issues, and inconsistent support quality.
Support options
Training options
To see what individual users say about Brex's customer support, check out the review snippets below.
“The support team is the best part of the product with 24/7 service and prompt response.”
Ankit K.
Head of Finance
“The customer service is top notch, so if I can't figure it out, it's easy to ask questions and get quick answers using the online chat. ”
Rachel B.
Controller
“These guys could seriously improve their customer service - even their "dedicated" customer service (which I suspect is more of a marketing ploy rather than any real dedicated service personnel) routinely either does not answer emails, or skips them altogether.”
Rahul M.
CEO
“I have had way to many interactions with their customer service for basic things that a financial services company should be able to handle.”
Gerry S.
CEO
Brex FAQs
Brex has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Brex support?
Brex supports the following languages:
English
Q. Does Brex support mobile devices?
Brex supports the following devices:
Android, iPhone
Q. Does Brex offer an API?
Yes, Brex has an API available for use.
Q. What level of support does Brex offer?
Brex offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
