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TravelBank

Leading all-in-one expense and travel management platform

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TravelBank Pricing, Features, Reviews and Alternatives

TravelBank product overview

Price starts from

Free

What is TravelBank?

As Seen in "New Apps We Love, "Best Business Apps," and "Best of Business Travel" on the App Store, with TravelBank, businesses gain immediate control of their expense management and travel program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Companies can create and deploy custom policies with ease, and have access to our in-house customer success team for expert support.

Key benefits of using TravelBank

  • All-in-one business travel & expenses

  • Curated flight booking platform for employees to book flights at special corporate rates

  • Employees can track and input expenses and management can review and approve expense reports.

  • Employers can offer 24 hour reimbursements through TravelBank.

  • Sync data through integrations with general ledger such as Quickbooks, NetSuite, Bill.com, and Xero.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    24/7 (Live rep)
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    TravelBank pricing information

    Value for money

    4.7

    /5

    127

    Price starts from

    Free

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TravelBank features

    Functionality

    4.5

    /5

    127
    Total Features33 4 categories

    Most valued features by users

    Reservations Management
    Booking Management
    Online Booking
    Reporting/Analytics
    Third Party Integrations
    General Ledger
    Multi-Currency
    Travel Management

    Functionality contenders

    TravelBank users reviews

    Overall rating

    4.7

    /5

    127

    Positive reviews

    96%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.85/10
    Rating distribution

    5

    4

    3

    2

    1

    89

    33

    4

    0

    1

    Pros
    I like the user interface, I think it's easy to navigate. The automated email updates are helpful and the customer service is great.

    BH

    Bailey H.

    The rewards are the best thing about it. I think it is great that it rewards people and companies for using money wisely.

    AR

    Anonymous Reviewer

    Customer service is Top 1% - everyone I've interacted with from Connor to the rest of the travel team has been responsive and rewarding.

    DN

    Davis N.

    Cons
    This was long enough of a disparity that I got almost the very last boarding position. I set my own alarm for the return flight check-in to avoid this problem on the return flight.

    JN

    Jonathan N.

    I don't think anything is missing or that any aspect of the software is difficult to use.

    AY

    Anya Y.

    I think it sucks that if you want to book on Southwest, you can't really change it the same way.

    ra

    rob a.

    Overall rating contenders

    Overall Rating

    Easy expense reporting

    Reviewed a year ago

    Transcript

    Matt: Hi, I'm Matt. I'm the Vice President of Aerospace and I give TravelBank a five out of five. So...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Quick but sometimes confusing

    Reviewed 4 years ago
    Pros

    Its an easy way to get reimbursed. I know that once I submit a charge, it will seamlessly be taken care of on the back end

    Cons

    Sometimes the expense report vs individual charges gets confusing. I'll create a charge but cannot figure out how to put it in an expense report to submit it or how to submit it without using a whole report (I don't have many expenses so I am often only submitting one charge)

    Vendor response

    Thanks for the review Niara! You can submit expenses directly from the main "Expenses" screen by tapping "Submit" in the top-right on mobile, or clicking the 3-dot menu in the top-right on desktop; this will directly generate a report named "General Expenses" and submit it to your manager, and works great if you just have a few expenses each month. To assign expenses to a report, all you have to do is create a new report first from the "Reports" section of the menu. You can then create expenses directly from the new report you've just created. Also, each time you create a new expense from the main "Expenses" screen you can choose to assign it to any open Report. Hope that helps and let us know any time you have further questions or feedback!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Expense Report Generator

    Reviewed 10 months ago

    I emailed a question and had a response within a few hours.

    Pros

    First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.

    Cons

    I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons

    Vendor response

    Hi Danny, we're glad you're having a great experience thus far, and enjoying our receipt capture, credit card sync, and customer support! If you run into any questions down the road, don't hesitate to reach out to us for help.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Why TravelBank sucks

    Reviewed 3 years ago
    Pros

    The chat feature is okay. Representatives will respond fairly quickly.

    Cons

    When booking my flight to Bahrain, the following happened: 1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain 2. They didn't add my frequent flyer number to the reservation as I had requested 3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation. 4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve. 5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.

    Vendor response

    Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love it!!

    Reviewed 4 months ago
    Pros

    This makes keeping track of your expenses of breeze.

    Cons

    None it works fantastic. I wish I would of discover it sooner.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great change

    Reviewed 6 months ago
    Pros

    Coming from Concur, TravelBank's mobile app saves me and my team hours per month in expense reports due to easy of use and intuitiveness.

    Cons

    Great to open and use. Hard to find or understand advanced capabilities. I feel like I'm likely not getting all that I could out of the app.

    TravelBank FAQs and common questions

    TravelBank has the following pricing plans:
    Pricing model: Free
    Free Trial: Available


    TravelBank has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    TravelBank supports the following languages:
    English


    TravelBank supports the following devices:
    Android, iPhone


    No, TravelBank does not have an API available.


    TravelBank integrates with the following applications:
    Oracle Utilities, Paycom, Bill.com, QuickBooks Online Advanced, Google Workspace, Zenefits, Rippling, FinancialForce Accounting, NetSuite, Duo Security, LastPass, Workday Financial, BambooHR, Paychex Flex, OneLogin, Okta, QuickBooks Online, Citrix Virtual Apps and Desktops, Auth0, Xero, Paycor


    TravelBank offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Chat

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