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TravelBank Logo
TravelBank

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Leading all-in-one expense and travel management platform

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(22)

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TravelBank Pricing, Features, Reviews and Alternatives

TravelBank product overview

Price starts from

25

/user

Per month

What is TravelBank?

As Seen in "New Apps We Love, "Best Business Apps," and "Best of Business Travel" on the App Store, with TravelBank, businesses gain immediate control of their expense management and travel program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Companies can create and deploy custom policies with ease, and have access to our in-house customer success team for expert support.

Key benefits of using TravelBank

  • All-in-one business travel & expenses

  • Curated flight booking platform for employees to book flights at special corporate rates

  • Employees can track and input expenses and management can review and approve expense reports.

  • Employers can offer 24 hour reimbursements through TravelBank.

  • Sync data through integrations with general ledger such as Quickbooks, NetSuite, Bill.com, and Xero.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    24/7 (Live rep)
    Chat
    Knowledge Base

    Training options

    Webinars
    In Person
    Documentation
    Live Online

    TravelBank pricing information

    Value for money

    4.8

    /5

    226

    Starting from

    25

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TravelBank features

    Functionality

    4.6

    /5

    226

    Total features

    54

    4 categories

    Most valued features by users

    Reservations Management
    Online Booking
    Booking Management
    Third-Party Integrations
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    API

    Functionality contenders

    TravelBank users reviews

    Overall Rating

    4.7

    /5

    226

    Positive reviews

    96

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    167

    51

    6

    1

    1

    Pros
    The best thing about using TravelBank is the personal interaction with Customer service. They are always available, courteous, and quick to help resolve any issue I may have.
    I like the user interface, I think it's easy to navigate. The automated email updates are helpful and the customer service is great.
    The rewards are the best thing about it. I think it is great that it rewards people and companies for using money wisely.
    Cons
    This was long enough of a disparity that I got almost the very last boarding position. I set my own alarm for the return flight check-in to avoid this problem on the return flight.
    I don't think anything is missing or that any aspect of the software is difficult to use.
    I think it sucks that if you want to book on Southwest, you can't really change it the same way.

    Overall rating contenders

    MM
    AvatarImg

    Matthew M.

    Partner

    Aviation & Aerospace, 11-50 employees

    Review source

    Overall Rating

    Easy expense reporting

    Reviewed 4 years ago

    Transcript

    Matt: Hi, I'm Matt. I'm the Vice President of Aerospace and I give TravelBank a five out of five. So...

    AvatarImg
    AvatarImg

    Pat P.

    Computer Software, 51-200 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy Flight/Hotel Booking

    Reviewed 5 years ago

    I've booked a few flights and hotels with TravelBank. Good experience so far, responsive customer support when I did hit an issue.

    Pros

    Web UI is up-to-date and user friendly Employees are rewarded for smart choices while companies save money

    Cons

    Nothing really to dislike, to be honest. Some of the instructions passed through from the hotel was unclear, but that wasn't TravelBank's fault.

    Vendor response

    Hi Pat, thanks for the review and glad you're enjoying the rewards! If there is ever any confusion due to unclear instructions from the hotel, our customer support team is always on standby to help at support@travelbank.com.

    KP
    AvatarImg

    Kandi P.

    Marketing and Advertising, 1,001-5,000 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Travel Made Easier at Clearlink

    Reviewed 5 years ago

    As a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel. After demoing multiple platforms, Clearlink found TravelBank to be the ideal fit for our growing organization. Not only did TravelBank work heavily with us to refine our existing travel policy, their team is readily available for any questions that arise.

    Pros

    The TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy.

    Cons

    While not necessarily a con, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they’re positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform...

    KM
    AvatarImg

    Katy M.

    Hospital & Health Care, 5,001-10,000 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Provided by company

    Reviewed 4 months ago

    it has been ok, it took getting used to but is is ok now

    Pros

    My system can set up everything for me and all i have to do is put information in.

    Cons

    when it calculates the mileage for my workers it goes down to the decimal and the state will not reimburse on the decimal but whole number. we lose money as a system when this occurs also TB is pulling all my expenses from one cost center and i have clearly put in that is another

    JL
    AvatarImg

    Jason L.

    Telecommunications, 201-500 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Review of the APP

    Reviewed 4 months ago
    Pros

    I like most of it. Overall it is a very good app.

    Cons

    Sometimes I know the name of a hotel and I search for it exactly and it still doesn't find what I am looking for and I have to go through a ton of search results. For instance I will say Holiday Inn on Kennedy Dr. Chicago or whatever and it won't find it. Also receipt photo uploads also take two attempts usually.

    AR
    AvatarImg

    Verified reviewer

    Computer Software, 51-200 employees

    Used monthly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Gets the job done

    Reviewed a year ago
    Pros

    Easy to use and get done what I need to get done when it comes to tracking expenses and submitting for reimbursement.

    Cons

    Mobile could use some improvement. I've also seen issues with approvals going to wrong team leads, but that could be user error.

    TravelBank FAQs

    Q. What type of pricing plans does TravelBank offer?

    TravelBank has the following pricing plans:
    Starting from: $25.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of TravelBank?

    TravelBank has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does TravelBank support?

    TravelBank supports the following languages:
    English


    Q. Does TravelBank support mobile devices?

    TravelBank supports the following devices:
    Android, iPad, iPhone


    Q. Does TravelBank offer an API?

    No, TravelBank does not have an API available.


    Q. What other apps does TravelBank integrate with?

    TravelBank integrates with the following applications:
    Oracle Energy and Water, Brex, Paycom, BILL Accounts Payable & Receivable, QuickBooks Online Advanced, Google Workspace, TriNet Zenefits, Rippling, Professional Services Cloud, NetSuite, Plaid, Duo Security, LastPass, Workday Financial Management, BambooHR, Paychex Flex, OneLogin, Okta, QuickBooks Online, TriNet, Citrix DaaS, Auth0, Xero, Paycor


    Q. What level of support does TravelBank offer?

    TravelBank offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base

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