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SAP Concur Logo
SAP Concur
4.3
(1.7K)

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Travel, expense and invoice—automated and in control

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SAP Concur Pricing, Features, Reviews and Alternatives

SAP Concur product overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

Key benefits of using SAP Concur

  • Global Solution: Concur supports multiple currencies and languages. It automatically calculates currency exchange rate, car-mileage allowances and VAT/GST/HST/FBT.

  • Data Capture: Concur combines TMC, expense, invoice and credit card data into one system. Matching data from receipt images and travel companies with credit card data for accurate expense reporting.

  • Gamification: Concur TripLink uses a gamification approach to rewarding and recognizing employees efforts to keep travel expenses down,.

  • Concur Messaging: This feature provides a platform for employees and management to communicate through data feeds, itinerary sharing, location mapping, get alerts, detect rick and more.

  • Travel Planning: Concur sends real-time flight alerts for delays, cancellations and gate changes. If your flight is delayed or cancelled lets you view alternate flight options and informs of eligibility for a flight refund

  • Concur TripIt: This is a free solution that makes travel planning more streamlined with tools to book flights, hotels, restaurants, events, and activities. This tool creates a single itinerary for all your business trip activity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    SAP Concur pricing information

    Value for money

    4.0

    /5

    1.7K

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    SAP Concur features

    Functionality

    4.2

    /5

    1.7K

    Total features

    75

    5 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    API
    Third Party Integrations
    Reporting/Analytics
    Data Import/Export
    Compliance Management
    Alerts/Notifications

    SAP Concur users reviews

    Overall Rating

    4.3

    /5

    1.7K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.93/10
    Rating distribution

    5

    4

    3

    2

    1

    801

    650

    180

    40

    39

    Pros
    I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
    It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
    I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.
    Cons
    My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
    When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
    I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.
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    Michael S.

    founder

    Automotive, self-employed

    Review source

    Overall Rating

    best travel booking program!

    Reviewed 2 years ago

    Transcript

    Michael S.: Hi, my name is Michael. I am the president of my own company. I'm in the automotive industry...

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    Stacie E.

    Sales

    Health, Wellness and Fitness, 1,001-5,000 employees

    Review source

    Overall Rating

    Great expense management system

    Reviewed 2 months ago

    Transcript

    Stacie G.: Hi, my name is Stacie. I am a field sales rep. I give SAP Concur, four out of five stars,...

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    Arvind Kumar A.

    Verified reviewer

    Information Technology and Services, 10,001+ employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    An easy to use software for expense reimbursement process

    Reviewed 23 days ago
    Pros

    1. The UX is very good.2. It combines the receipts in a single document making it easier to view and manage.3. It sends notifications throughout the process.4. Performant5. The UI looks easy to understand and work with.

    Cons

    I like this software because of its simplicity, performance, security, workflow, and notifications but I feel that UI can be more beautiful in looks.

    JD
    AvatarImg

    Joshua D.

    Education Management, 1,001-5,000 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Concur makes expenses a breeze

    Reviewed a month ago

    Compared to other software for this purpose, I really appreciate using Concur. Much more straightforward.

    Pros

    Ease of uploading and submitting reports.

    Cons

    Must upload receipts before starting the report - I often have to start over. (But that’s user error on my part!)

    AR
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    Anonymous Reviewer

    Verified reviewer

    Construction, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Evaluación de software

    Reviewed 23 days ago

    Dificil al comienzo como todo, ya de varias practica me puede sentir cómoda con el software, para el empleado es una experiencia , porque aprendes cada vez más, pero para la empresa es un gasto muy grande este software

    Pros

    El software es bueno, ya que tiene variedad de modulos que necesita tu empresa, puedes usarlo desde tu movil, es compatible con diferentes sistemas operativos. dejando mas claro este software te ayuda a tener más informado lo que pasa en la empresa y así teniendo un mejor control.

    Cons

    Tienes muchos contra, uno de ellos es su precio, cada actualización te genera un gasto, aparte necesitas un personal de IT.., y si o si invertir en la capacitación en tus empleados, ya que su interfaz no es sencilla, necesita tener los conocimiento necesarios para poder manejarlo.

    Showing original review in Spanish. See translation

    MO
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    Mahmoud O.

    Accounting, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    SAP Concur review

    Reviewed 17 days ago

    Easy use

    Pros

    SAP Concur, is a software that is easy to use and easy to download.

    Cons

    The problem encountered is that to start, you have to download with receipts

    KL
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    Karen L.

    Accounting, 501-1,000 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Report/ Post an expense will never be challenging.

    Reviewed 23 days ago

    I am satisfied with the platform.

    Pros

    This platform is very user-friendly in both mobile apps and computer website. With the mobile apps, you can post your expense in a minute. It's very quick and easy to keep all of your expenses in one place. You just need to open the app, take the receipt picture and store them in the app until you are ready for your monthly expenses report. Another most like feature is that if you use your company card, it will automatically post the transactions through SAP, you just need to submit the expenses.

    Cons

    The least like about this software would be the submission process where the software is designed to ask you to fill out couple questions, such as: vender, business purposes, location, etc. This may take some time to click through every single submission, that's why I usually accumulate monthly expenses and do at one time.

    SAP Concur FAQs and common questions

    Q. What type of pricing plans does SAP Concur offer?

    SAP Concur has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of SAP Concur?

    SAP Concur has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does SAP Concur support?

    SAP Concur supports the following languages:
    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Spanish, Swedish


    Q. Does SAP Concur support mobile devices?

    SAP Concur supports the following devices:
    Android, iPad, iPhone


    Q. Does SAP Concur offer an API?

    Yes, SAP Concur has an API available for use.


    Q. What other apps does SAP Concur integrate with?

    SAP Concur integrates with the following applications:
    Intuit Data Protect, Sage Intacct, QuickBooks Online Advanced, Avalara, ADP Workforce Now, NetSuite, Workday Financial Management, Workday HCM, Salesforce Platform, Microsoft Excel


    Q. What level of support does SAP Concur offer?

    SAP Concur offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

    Related categories