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DataServ SaaS AP Automation Pricing, Features, Reviews and Alternatives

DataServ SaaS AP Automation product overview

What is DataServ SaaS AP Automation?

DataServ AP Automation is the ideal solution for enterprise organizations with manual and/or decentralized payables processes, seeking more visibility and control, as well as paperless, touchless, and streamlined invoice processing.

Key benefits of using DataServ SaaS AP Automation

- Best of both worlds: You get the quick deploy of a mass-produced solution and the usability of a custom solution. We take a unique approach to initialization that we’ve coined 80/20. The first “80%” is our standard software solution that establishes industry standard best practices. Then, we work with you to custom tailor the other “20%” to meet the unique needs of your business.

Instant Insight: DataServ's Analytics dashboards are highly intuitive and vastly customizable. Gain instant visibility into your organization's historical trends to make better and faster decisions.

- Increase Data Accuracy: DataServ's digital mailroom accepts and processes all documents on our client's behalf. Our SaaS-based OCR, combined with our 5 point human validation, results in over 99% pre-ERP accuracy.

- Faster Document Processing: Documents processed through DataServ's Digital Mailroom are available within 24 hours.

- A Comprehensive Solution Set: Cobbling together multiple solutions is not only more expensive and time-consuming, it simply doesn't work as well. DataServ automation solutions are powerful, integrated, and manage every step of the process and automation for Accounts Payable and Accounts Receivable.
Improve accuracy of financial data and reporting - Data gathering and reporting options are virtually unlimited. Filter existing dashboards or create your own. Easily share metrics and charts with your team by exporting or printing straight from the DataServ platform.

- Free Staff Time: Enable your accounts payable staff to focus on value-added tasks such as reporting and analytics, data maintenance, supplier communication and negotiation, and fraud control.

- Reduce Costs: Eliminate manual document handling with single-stream document processing, reducing time spent by 80% and providing over 99% pre-ERP data accuracy.

- Streamline Processes: Everything is scanned, processed by optical character recognition (OCR), and ran through our quality assurance process producing over 99% accurate, clean, usable data. Then it is sent through a workflow based on your unique needs and is trackable through the entire process.

Training and Support Included - Unlike other SaaS solutions, ongoing client support and training is included. Our Tiered support system is robust. We have experts available to assist everyone from basic users, to approvers, to IT Staff. We also offer ongoing onboarding sessions to train your new staff members.

- Global footprint: Currency conversions and browser language choices to support users in 50 countries

- We integrate with ANYTHING

- Access from anywhere with internet access

- Solve the age-old problem: lack of resources and time

- Build resiliency by standardizing your processes

- Reduce close time

- Mobile Approval Capabilities

- Improve vendor relationships and increase discounts

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Knowledge Base
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

DataServ SaaS AP Automation pricing information

Value for money

4.5

/5

14

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

DataServ SaaS AP Automation features

Functionality

4.1

/5

14
Total Features81 6 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Compliance Management
Reporting/Analytics
Data Import/Export
Alerts/Notifications

DataServ SaaS AP Automation users reviews

Overall rating

4.5

/5

14

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

8

5

1

0

0

Pros
They have followed up with improved ease of use, reliability and analytics that have helped us realize incremental productivity gains from the original value proposition.

AR

Anonymous Reviewer

Being able to approve invoices on a smartphone is a great convenience to managers and directors that are on the road a lot. Not having to open the mail anymore is also a blessing.

JD

Jennifer D.

User friendly and the staff is very helpful and easy to work with.

KW

Kim W.

Cons
The lack of notification to Dataserv when there is an error that has caused transfers to be incomplete.

SA

SAmantha A.

Some invoices are missing. New annotation get lost when we attach document.

AM

Ana Marie d.

Sometimes it is too slow also that your work is interrupted.

AE

ANTONETTE E.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great collaboration, very helpful and user friendly tool!

Reviewed 4 years ago
Pros

Easy to use for AP responsibles and approvers, transparency at all levels, easily customizable. Prompt helpdesk feedback. Accesible from anywhere. Flexibility to make it fit the company's needs.

Cons

Reports need to be customized to meet our KPI needs. Rather expensive fees for new implementations or development.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Time Saving

Reviewed 3 years ago

We have cut down on the amount of paper invoices that we must shuffle through for accounts payable. Everything is grouped together in one location with the ability to code right on the screen. With our payable system, if the invoice matches the PO, the process is automatic. I never have to approve it. It has cut payable time down to a fraction.

Pros

I like that I see only the invoices that are for my location. We are a large company with many locations and lots of invoices filter through here. With Data Serv, they can funnel to me only my store's invoices.

Cons

Sometimes it takes a little while for invoices to filter into my que, but that is no reflection of the software. its just our process that days a couple of days.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thankful to have this product especially during the pandemic

Reviewed a year ago

The visibility and accountability built into Dataserv are wonderful. At first, the managers and directors questions why they were seeing invoices that they had never seen before. Once they got used to it they appreciated the visibility and now question when they aren't seeing invoices. Dataserv has freed up the AP department from the tedium of entering invoices into our payable system. Allowing the department to be more customer services based and tackle other areas of AP.

Pros

I am very thankful we had Dataserv during this pandemic. It is very convenient to be able to code and approve invoices from anywhere on my laptop. Being able to approve invoices on a smartphone is a great convenience to managers and directors that are on the road a lot. Not having to open the mail anymore is also a blessing. Especially working from home, there was not need to go into the office to get the mail, open it, send it out for approval, etc.

Cons

Some of the matrices are clunky and not very user friendly. As an administrator, it is often difficult to update location, users, extra. Also, you have to go to several different matrices to completely add a user. De-activating a user should have more functionality, ie you should not be able to route an invoice to a deactivated user or there should be some kind of alert.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great company providing value to customers

Reviewed a year ago

We started with a paper process many years ago- Dataserv brought us powerful automation that yielded significant efficiency gains. They have followed up with improved ease of use, reliability and analytics that have helped us realize incremental productivity gains from the original value proposition.

Pros

It is easy to use, allowing quick deployment throughout the organization. The service team is also very responsive and typically their service levels exceed contract SLA's.

Cons

We haven't fully taken advantage of the automation it offers in terms of hands free mail-to-vouch technology (called "Autovouch") On us, not them!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Data at your fingertips

Reviewed 3 years ago

I love working within DataServ. It is super easy to personalize searches which helps me through every step of my work day. I couldn't imagine going back to pushing paper.

Pros

How easily it is to find one particular document using incomplete information. It really cuts the time you would have spent searching for a paper document or using a program where lots of unique identifying information is required to pull one invoice.

Cons

The lack of notification to Dataserv when there is an error that has caused transfers to be incomplete.

DataServ SaaS AP Automation FAQs and common questions

DataServ SaaS AP Automation has the following pricing plans:
Pricing model: Subscription


DataServ SaaS AP Automation has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations


DataServ SaaS AP Automation supports the following languages:
English


No, DataServ SaaS AP Automation does not have an API available.


DataServ SaaS AP Automation integrates with the following applications:
SharePoint, SAP Ariba, Coupa, NetSuite, SAP Business One, Salesforce Sales Cloud, Oracle JD Edwards EnterpriseOne


DataServ SaaS AP Automation offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support

Common DataServ SaaS AP Automation comparisons

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