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Keatext - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Keatext overview

What is Keatext?

Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively.

Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report.

Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction.

Review issues with the most impact that are brought to your attention by AI-based recommendations.

Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report.

Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard.

Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.

Starting price

550 /
per month

Alternatives

with better value for money

Keatext’s user interface

Ease of use rating:

Keatext reviews

Overall rating

3.8

/5

19

Positive reviews

38

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.38/10
Rating distribution

5

4

3

2

1

3

9

7

0

0

Who uses Keatext?

Based on 19 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Goods
Management Consulting

Use cases

Data Analysis
Predictive Analytics

Keatext's key features

Most critical features, based on insights from Keatext users:

Data visualization
Data discovery
Data blending
AI/Machine learning

All Keatext features

Features rating:

Activity dashboard
Ad hoc query
Ad hoc reporting
AI/Machine learning
Annotations
Application development
Benchmarking
Boolean search
Categorization/Grouping
Chat/Messaging
Collaboration tools
Commenting/Notes
Customer experience management
Customer journey mapping
Customer profiles
Customer segmentation
Customizable dashboard
Customizable reports
Dashboard
Dashboard creation
Data analysis tools
Data blending
Data capture and transfer
Data classification
Data cleansing
Data connectors
Data discovery
Data import/export
Data visualization
Drag & drop
Feedback management
Filtering
For healthcare
High volume processing
Integration into third party applications
Interactive reports
Knowledge management
Language detection
Marketing reports
Media Analytics
Mixed methods research
Multi-Channel data collection
Multi-Language
Multiple data sources
Natural language processing
Negative feedback management
No-Code
Performance metrics
Predictive analytics
Predictive modeling
Process/Workflow automation
Qualitative Comparative Analysis
Quantitative Analysis
Reporting/Analytics
Reporting & statistics
Search/Filter
Segmentation
Self-service analytics
Sentiment analysis
Single sign on
Statistical analysis
Summarization
Survey/Poll management
Surveys & feedback
Tagging
Taxonomy Classification
Text analysis
Text fields
Third-Party integrations
Topic clustering
Trend analysis
User research analysis
Visual analytics
Visual discovery
Widgets

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Keatext pricing

Value for money rating:

Starting from

550

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Keatext price and value

Value for money rating:

Keatext support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Videos
Webinars
In Person
Documentation
Live Online

Keatext FAQs

Q. Who are the typical users of Keatext?

Keatext has the following typical customers:
Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. What level of support does Keatext offer?

Keatext offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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