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MedTrainer

4.3
(118)

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All-in-one healthcare compliance management software

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MedTrainer Pricing, Features, Reviews and Alternatives

MedTrainer FAQs

Q. What type of pricing plans does MedTrainer offer?

MedTrainer has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of MedTrainer?

MedTrainer has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does MedTrainer support?

MedTrainer supports the following languages:
English

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Q. Does MedTrainer offer an API?

No, MedTrainer does not have an API available.

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Q. What level of support does MedTrainer offer?

MedTrainer offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum

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MedTrainer product overview

What is MedTrainer?

MedTrainer is a compliance management software designed to help businesses in the healthcare industry streamline training, credentialing, accreditation, and other processes on a unified platform. It enables medical professionals to capture customer data and store documents in a centralized repository in compliance with state and federal regulatory requirements.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
Email/Help Desk
FAQs/Forum

Training options

Webinars
Live Online
Documentation
Videos

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Starting from

8

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Customer support
Ease of use
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MedTrainer pricing information

Value for money

4.2

/5

118

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MedTrainer features

Functionality

4.1

/5

118

Total features

82

6 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Reporting/Analytics
Alerts/Notifications
Compliance Management
Customizable Reports
Workflow Management

Functionality contenders

MedTrainer users reviews

Overall Rating

4.3

/5

118

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

67

36

7

1

7

Pros
Our account representative is the best and is always there when I need help. His response time is impeccable and he is a pleasure to deal with.
The value you receive for the price is the best part of the package. All of the pieces are there that you need to meet most compliance needs and the basic functionality of each piece is good.
Good luck with this one, I hope you have better luck then I have had with it.
Cons
The education is rather dull for the employees. Powerpoint slides that are redundant often.
Tests sometimes don’t function and you will get a fail when it was truly a pass.
It is slightly confusing which courses new hires need to take.

Overall rating contenders

PP
AvatarImg

Pooja P.

Hospital & Health Care, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MedTrainer Review

Reviewed 4 years ago

MedTrainer staff are extremely responsive and their turnaround time is great. They are always willing to help and stick by their word. They take feedback on their products and customize them to their customers' needs. Above all, you can feel that they genuinely care about their customers' satisfaction.

Pros

MedTrainer is a great resource. More than that, the customer support and MedTrainer team are what make the software exceptional. They help to truly customize functions based on our needs. Among other things, we were able to transition to electronic incident reporting and ensure a speedy and simple way to deliver required annual compliance training. We are continuously evolving with MedTrainer. Our organization spans across multiple states and MedTrainer (and their team) make sure that we are well taken care of and help us to ensure uniformity within our Compliance Program.

Cons

The cons tie into the pros. With any IT product there are bound to be issues - however, the MedTrainer team is always quick to help and ensure that it is resolved ASAP so we can return to normal operations. MedTrainer takes feedback and constructive criticism well and adapt to our needs.

WH
AvatarImg

Wendy H.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MedTrainer

Reviewed 4 years ago

The transition from last product to MedTrainer was easy, they've thought of everything. Every time I need something created or added they're quick to help me.

Pros

MedTrainer helped me streamline our new employee onboarding. The success manager assigned to my account is amazing!

Cons

I wish the alpha sorter in the Employee Center was at the top of the page. The SDS function wasn't a great fit for us so we discontinued using it.

Vendor response

Wendy, thank you so much for the feedback! We're so happy to know that MedTrainer is making onboarding a better experience for you, and that your success manager is providing you great service! I will forward your feedback to our software development team about the alpha sorter and SDS function issues you were having to see if we can get a fix in for that in the future. Any and all feedback helps us to continue to improve and grow with our customers. Reach out to us any time you need us, and thanks again!

EM
AvatarImg

Evan M.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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review

Reviewed 3 years ago

Medtrainer helps us have a transparent training program. The Tech support is friendly and helps out quickly.

Pros

It gets my safety compliance done and I can get customer support quickly and easily.

Cons

There are a lot of "clicks" to perform tasks. The software is slow many times. I have difficulty with having classes on auto-repeat, the system seems to get mixed up once I un-assign courses that were not complete. I would prefer to be able to make custom reports.

DB
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Debbie B.

Medical Practice, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MedTrainer

Reviewed 4 years ago

With Med Trainer we can easily assign training to employees and follow up on completion. We can also track training received outside of Med Trainer. The interface with ADP has eliminated data entry for new hires. We go right to assigning training. SDS management has always been a problem. We now have easily accessible binders on line. The link with McKesson captures over 90% of our new SDS sheets. We finally have an efficient way of tracking our contracts. We can easily view a copy. Med Trainer notifies us when a contract is about to expire. Everything we have tried with Med Trainer has been a time saver. We are much more efficient now.

Pros

It easily manages many time consuming tasks.

Cons

It needs more flexibility in security assignments

Vendor response

Debbie we truly appreciate you taking the time to leave us this review, and so happy to know that MedTrainer has freed up more time and streamlined your onboarding with our ADP integration. And our consistent updating of McKesson SDS seems to be working great for you as well! I will forward your feedback on to our development team about flexibility in security assignments, and maybe we can improve this feature in the future. It's feedback like this that helps us continue to make MedTrainer better, easier, and more effective for customers like you. Thank you so much again!

WP
AvatarImg

Wendy P.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MedTrainer is a lifesaver for HR departments of one!

Reviewed 4 years ago

We once had to close our practice to two hours and bring in a consultant to lead a boring 2-hour class on OSHA and HIPAA regulations--this cost us revenue. Now we can assign courses in not only OSHA and HIPAA guidelines but can add custom courses and staff development training too --all at lightning speed and our staff can access the site 24/7 to make the training fit our schedule--and no lost time to do it.

Pros

Very easy to use and was very easy to set up initially--their support staff did most of the heavy-lifting! Our staff find the site easy to navigate and the flow is logical.

Cons

That we didn't find it before now! We did have some reporting features we desired but the support team helped us work with the design team and they made it happen.

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