Melio Reviews

Pros
The onboarding is fast and easy. It is a direct solution and no ambiguity. The support was fantastic and has helped when needed it, and that was user error, not the platform. What I like most is that Melio gives you the flexibility that you wouldn't get in your financing and A/R flex. It's also something that has actually helped our client's more than it's helped us.

Cons
There are some limits to what you can use it for, while I understand those limits, sometimes you'll run into sites that it might not work with. Perhaps a bit more detail on the progress of transactions, and an audit trail. It's a great solution to a simple gap, doing one thing well it's hard to find faults. That said I don't use it every day.

Rating breakdown

Likelihood to recommend: 10/10

Pros
-ability to use credit cards to pay distributors via ACH -ability to earn triple points on Chase INK Preferred card since Melio is categorized as "shipping" for Chase. Don't mess around with this! -syncing to Quickbooks invoices -itemized credit card transactions with distributor name; easier for bookkeeper -wonderful and responsive account rep - Kristen Smart -simple interface

Cons
THINGS TO ADD: -importing vendor credits from Quickbooks to Melio -ability to partially pay an invoice -ability to sort invoices by date, vendor, due date, amount, etc. -need to clearly display which store/account I'm logged in under; I have two stores and I have to click my name in the bottom left to see which store I'm logged in under ISSUES/IMPROVEMENTS: -better communication with accounts receivable departments at vendors; a lot of companies have Melio and have no idea what it is, don't trust payment, don't tell sales reps, etc. -improve the speed of emailing of payees after payments are made; there is a lot of confusion if/when a payment is made -Code for bonus categories for AmEx and Barclays business cards -Create an Android app -Find a way for credit card payments to hit vendors' accounts at open of business next-day -offer promotions to be more competitive with Plastiq. Currently, Plastiq offers tens of thousands of dollars every month with 1% fees. They also only charge 2.5%... -Find a way to make COD payments easier or more trusted with alcohol vendors

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Free to use - Free to send bank transfers - Low cost to send bank transfers by charging a credit card - Perfect bill management application - Gorgeous and responsive UI - Syncs directly with Quickbooks - Quick and responsive support staff

Cons
No ability to pay international vendors via credit card transactions, but no one does that so not really a loss.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Excellent way to pay contractors and check-only vendors with credit card

Cons
The system has many flaws, their credit card authorization platform confuses the Company address and the credit card billing address resulting in AVS mismatches when authorizing. Only work around is to change company address and card billing address to match. Melio refuses to acknowledge this issue. Also Melio's system does not have real-time CC authorization, it takes several hours.

Rating breakdown

Likelihood to recommend: 1/10

Pros
Ease of setting up all my vendors so they can be paid via ACH with a few clicks (for free) Upload/scan of invoices Quickbooks integration, crucial!! Customer service

Cons
I look forward when they allow me to send out a link to new vendors so they can do their own onboarding (put in their contact & bank details) so that I don't have to chase them myself and input manually.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- I can use any payment method (all major credit cards, debit cards, bank accounts) to pay my bills - Easy ACH payment implementation for paying bills - I can receive payments from customers quickly, relieving them of the need to mail checks and providing various options to pay me

Cons
- it seems that many features are still in development and not necessarily thought over yet - communication about incoming payments and their status needs to be more transparent

Rating breakdown

Likelihood to recommend: 10/10

Pros
I'm glad I discovered this platform. I had been paying an exuberant amount of fees to recieve payments from my customers. Thanks to Melio, I enjoy receiving electronic payments without the deduction of transaction fees.

Cons
I wish I could receive the payments faster. Sometimes it takes 4 to 5 days to show in my account. I also wish the notes field would be better. More space, better looking on the recipient side. Maybe invoicing is a feature Melio could add.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Melio made making payments to vendors, 1099s, partners, etc., A LOT easier for me. The interface is easy to understand, and it reads invoices well, so that you are just clicking buttons towards payments.

Cons
They need to make it so that you can pay expense reimbursements to W2 employees. I know they are working on that though.

Rating breakdown

Likelihood to recommend: 10/10

Pros
MELIO helps you identify the next payments to be due in time and also notifies you by email your next due bills. That is the best since a company with many vendors like ours help us to save time in making payments because, you can put all the information you need to help yourself with the identification and payments of your vendors.

Cons
I have nothing negative to say about melio, I love it and I would like to continue using it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love everything about Melio form how easy it is to use and the dashboard is so simple. From switching to incoming payment to seeing who you paid in a click of a button.

Cons
It’s the best Nothing I didn’t like about it.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is very convenient to use and the QB integration is a huge plus. I use this for Domestic transactions.

Cons
I really hope you make INTERNATIONAL payments possible really soon. I do business with vendors in China, Argentina, Bolivia, Philippines and I hope to use Melio's services to pay my vendors.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Free to send checks! Easy to use! Syncs with my accounting software. Remembers my vendors.

Cons
Not being able to add bills in batches. Not being able to email in bills.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We primarily use Melio to pay vendors that we can't pay online. It works great for that purpose! Simply enter the invoice, go through the steps of setting up the payment, and it processes the payment without me having to print, stamp, and mail checks.

Cons
I wish that it would sync the address info with Quickbooks. We have to enter it in both places currently.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It’s so easy to get paid as a freelancer

Cons
No downsides that I can think of. It would be nice to have a mobile app.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's easy to use and it does what it advertises.

Cons
I don't like that the fees get lumped into one big payment. I would prefer separate bills for each transaction fee. I would also like to have the option to see when a check was deposited by the vendor (and see a copy of the check) instead of having to reach out to customer service each time.

Rating breakdown

Likelihood to recommend: 8/10

Pros
This fills the needs for us to manage our business when we're on the road.

Cons
Haven't had any real issues with the software.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The app was intuitive and did not require multiple layers of registration which is annoying when dealing with financial related entities

Cons
I wish that the 2.9% was cheaper. Looking for possibilities also to pay vendors who are not located in the USA.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Modern, ease of use, could be useful and a good idea.

Cons
No matter the date you choose they are late processing and will make you late on due dates.

Rating breakdown

Likelihood to recommend: 0/10

Pros
Very easy to use user interface, was able to log right in and immediately start setting up payments. Love the options of ACH and check payments, options in my line of business are always a plus!

Cons
I would like to see our business logo on the checks, branding is important to us at all service levels.

Rating breakdown

Likelihood to recommend: 9/10