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Melio
5
266
4
68
3
9
2
15
1
46
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounts payable platform for businesses of all sizes
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Melio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Melio overview
Based on 404 verified user reviews
What is Melio?
Melio is an accounts payable solution with key features that include electronic funds transfer, online payments, payment processing, invoice processing, billing and invoicing, and more.
Who uses Melio?
By industry, Melio reviewers are most commonly professionals in accounting (22%). The most frequent use case for Melio cited by reviewers is accounts payable (53% of reviewers).
What do users say about Melio pricing?
Most reviewers indicate that Melio delivers strong value for money, emphasizing free ACH payments, no subscription fees, and free check payments. Some reviewers mention extra charges for expedited services, and a few users express concerns after paid plans launched.
What are the most popular integrations for Melio?
The Melio integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.7 out of 5 for its integration with Melio) and QuickBooks Online Advanced (an accounting product, 4.1).
Starting price
per month
Pros & Cons
Bank Account Management
Approval Process
Credit Card Payments
Check Processing
Slow and ineffective email support
Account linking and verification issues
Melio’s user interface
Melio review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.4
Customer support
4.0
Reviews sentiment
What do users say about Melio?
Users say Melio is easy to use, offers free ACH payments, and provides flexibility with multiple payment options, including credit cards. They find the integration with accounting software helpful for managing invoices, scheduling payments, and tracking expenses, which streamlines their workflow and saves time. They appreciate the user-friendly interface and simple setup process. Pricing is seen as affordable, especially for small businesses. They value the ability to manage multiple accounts and vendors efficiently.
However, users report slow and inconsistent customer support, with delayed email responses and difficulty reaching live assistance. Some experience issues with funds being held, account verification, and payment delays, leading to frustration and trust concerns.
Select to learn more
Who uses Melio?
Based on 404 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Melio's key features
GetApp's analysis of 130 verified user reviews collected between August 2021 and September 2024 identifies Melio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Melio's Electronic Funds Transfer capabilities for their ease of use and efficiency. They report that setting up ACH payments is simple and convenient, though some users experience issues with failed transfers and slow processing times. Users highlight the ability to add users and set limits, which saves time on handling payments. They find the direct deposit capability valuable for paying vendors and contractors. Integration with QuickBooks Online is desired by many reviewers for seamless synchronization. Of the 24 Melio users who gave detailed accounts of their use of Electronic Funds Transfer, 100% rated this feature as important or highly important.
Users find Melio's Online Payments helpful for speeding up and simplifying transactions. They appreciate the ease of creating invoices and receiving payments through shareable links. Reviewers note that while the service is generally reliable and secure, some experience delays and issues with international payments. The integration with QuickBooks and the ability to process ACH payments automatically are highlighted as valuable aspects. However, some users report dissatisfaction with customer support and processing speed. Of the 25 Melio users who gave detailed accounts of their use of Online Payments, 100% rated this feature as important or highly important.
Reviewers indicate that Melio's Payment Processing is efficient and user-friendly, allowing for automatic and scheduled payments. They appreciate the integration with QuickBooks Online and the ability to process payments directly from their phones. Users report occasional issues with failed payments and delays, but overall find the service cost-effective and straightforward. The capability to show payment status and dates is particularly helpful. Some users express frustration with customer support and the reliability of same-day payments. Of the 33 Melio users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
Marina K.
Chief Financial Officer
Lindsay B.
Social Media Manager
Lin C.
CEO
Krzysiek S.
manager
Users report that Melio's Invoice Processing is easy to use and efficient. They highlight the approval system, which provides control over payment oversight. Reviewers appreciate the ability to upload invoices and set up automatic payments, as well as the integration with QuickBooks. The drag-and-drop functionality and simple user interface are noted as time-savers. Some users experience issues with canceled payments and delays, but overall find the service accurate and helpful for managing invoices. Of the 27 Melio users who gave detailed accounts of their use of Invoice Processing, 89% rated this feature as important or highly important.
Reviewers appreciate Melio's Billing & Invoicing capabilities for their simplicity and efficiency. They find it easy to create and send invoices, with options for clients to absorb fees. Users highlight the automatic invoice uploading and payroll processing capabilities as valuable time-savers. Integration with QuickBooks Online is frequently mentioned as a positive aspect. Some users report not using this capability often but recognize its potential value. Overall, they find it effective for tracking clients and services. Of the 17 Melio users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.
All Melio features
Features rating:
Melio alternatives
Melio
Starting from
25
/user
Per month
Xero
Starting from
25
Per month
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Starting from
7
Per month
Sage Intacct
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No pricing info
Melio pricing
Pricing plans
Pricing details:
User opinions about Melio price and value
Value for money rating:
To see what individual users think of Melio's price and value, check out the review snippets below.
Erika R.
Real estate investor
Lindsay B.
Social Media Manager
Melio integrations (4)
Integrations rated by users
We looked at 404 user reviews to identify which products are mentioned as Melio integrations and how users feel about them.
Integration rating: 4.7 (64)
“The journal entries were set up to match our QBO categories but need editing when imported.”
Abby O.
Business Operations Manager
Integration rating: 4.2 (27)
“We were promised QB integration by Alex in the beginning and were "grandfathered in" because of our early start with Digitail, but the QB integration has never worked correctly”
Amy N.
veterinarian
Integration rating: 5.0 (3)
“The QuickBooks Online integration is essential because it keeps our invoicing and accounting synchronized. Having invoices flow directly into QuickBooks saves time, reduces manual data entry, and minimizes errors.”
Billie H.
CEO
Integration rating: 4.7 (3)
“The ease of getting paid for a service you deliver, and having it automatically appear in the payments board. It's great, and it automatically creates invoices from our Monday CRM once it works flawlessly.”
Juan J.
Head of Sales LATAM
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Melio customer support
What do users say about Melio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Melio customer support.
A few users highlight quick, responsive, and helpful customer support that addresses concerns efficiently.
A significant portion of users report extremely slow or non-existent responses from customer support.
Widespread user sentiment describes difficulty reaching support, especially for urgent or unresolved issues.
Frequently reported by users, customer service is inconsistent, with conflicting information and lack of follow-up.
Support options
Training options
To see what individual users say about Melio's customer support, check out the review snippets below.
“It's easy to use and inexpensive. When needed, the customer service is excellent.”
Dan W.
Founder
“Multiple chats and even a message to one of their executives on LinkedIn (his response illustrated why their customer experience is so poor) have yielded nothing. Despite the headache to set up all my vendors again on another service, that is what I am doing. ”
Joe D.
CEO
“I reached out to their Customer Support team for help, and they provided conflicting information to what the Compliance team said, so I was escalated to a Solutions Expert.”
Laura G.
Office Manager, Bookkeeper
Melio FAQs
Melio has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is Melio used for?
Melio is an accounts payable and accounts receivable solution designed to help businesses of all sizes manage bill payments, improve workflows, and optimize cash flow. To get started, enjoy your 30 day free trial. Pay vendors online using bank transfers or credit/debit cards, even if they only accept checks—Melio takes care of the manual work. Seamlessly sync with QuickBooks and Xero, keeping your finances up to date. Plus, pay vendors outside of the U.S. in USD or their local currency. With Melio, you can choose to pay by bank transfer or card to extend cash flow and earn rewards. Adding vendor or bill details is simple—manually enter, upload, or photograph invoices. Add multiple vendors at once with an Excel sheet or a CSV file—Melio can provide a template for your benefit. Schedule payments to fit your cash flow needs, and let Melio handle the rest. With a mobile app for iOS and Android, Melio lets you track and manage payments anytime, anywhere. Gain better control over your finances, making it easier to keep your business running smoothly.
Q. Does Melio support mobile devices?
Melio supports the following devices:
Android, iPhone
Q. What level of support does Melio offer?
Melio offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
