Netigate - 2026 Pricing, Features, Reviews & Alternatives

Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute surveys, and to collect and manage feedback from multiple sources - surveys, public reviews, support centre conversations, web forms, point-of-sale and on-site surveys, and more - all in one place.

It uses secure AI and Generative AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows of text in an Excel file.

Most importantly, it enables you to take concrete actions to improve the experiences of your customers and employees.

Netigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, data management, and data privacy.

Our customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. They appreciate:

- How quickly they can get started with Netigate - often in just a few days

- The flexibility of reporting, which adapts to the needs of different stakeholders

- How easy it is to manage and analyse feedback in more than 120 languages

- The measurable impact, including up to 3x higher NPS

- And the assurance that customer and employee data is managed according to the strictest European regulations.

If you regularly handle thousands of pieces of customer and employee feedback in different languages, or if you want to prioritise customer and employee experience, Netigate helps you place the voices of your customers and employees at the centre of your business.