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Survio
5
356
4
178
3
26
2
2
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
Table of Contents
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Survio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Survio overview
Based on 570 verified user reviews
What is Survio?
By industry, Survio reviewers are most commonly professionals in education management (16%). The most frequent use case for Survio cited by reviewers is surveys (78% of reviewers).
What do users say about Survio pricing?
Some reviewers find Survio’s free version useful for basic surveys and appreciate available discounts, but reviewers indicate the free plan is limited and some users report frustration with high pricing, lack of flexibility, and restricted access to essential features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Survey Creation
Customer Support
User Interface
Template Customization
Difficult student discount process
Limited free version and high cost
Survio’s user interface
Survio pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.4
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Survio?
By industry, Survio reviewers are most commonly professionals in education management (16%). The most frequent use case for Survio cited by reviewers is surveys (78% of reviewers).
Select to learn more
Who uses Survio?
Based on 570 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Survio's key features
Most critical features, based on insights from Survio users:
All Survio features
Features rating:
Survio alternatives
Survio
Starting from
15
Per month
UmfrageOnline
Starting from
35
Per month
Google Forms
Starting from
Free
SurveyMonkey
Starting from
30
/user
Per month
Survio pricing
Pricing plans
Pricing details:
User opinions about Survio price and value
Value for money rating:
Of 117 reviews that provide robust commentary on Survio's price and value, mention it in a positive light.
Some reviewers find Survio’s free version useful for basic surveys, highlighting that it allows up to 100 responses and includes a variety of templates and question types. They appreciate that the free plan is intuitive and sufficient for simple projects or initial testing, and some mention that the price-performance ratio of paid plans is reasonable compared to alternatives. Users think the yearly license can be cost-effective, and some appreciate available discounts and the overall usability even in the free version.
However, reviewers indicate that the free version is quite limited, especially due to the 100-response cap and restricted access to advanced features like logic jumps, downloadable reports, and data exports. Some users report frustration with needing to upgrade to access essential functionalities or to download results in formats like PDF or Excel. Reviewers feel the pricing for premium plans is high, particularly for small businesses, non-profits, or students, and some say the lack of transparent or flexible pricing options is a drawback. Users think the absence of a comprehensive free trial or a-la-carte options makes it harder to evaluate the full product before committing to a paid plan.
, and
Survio integrations (5)
Integrations rated by users
We looked at 570 user reviews to identify which products are mentioned as Survio integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“We use Monday to send out reports and information automated.”
Jelissa M.
Commercial Reporting, Analytics, and Admissions Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“It automates PTO requests and syncs statuses, reducing HR admin work and context switching.”
Ahamed S.
IT Executive
Integration rating: 5.0 (1)
“These mesh well together and each have their own strengths. I use them both in a single design project.”
Raegan P.
Graphic Designer
Integration rating: 5.0 (1)
“The files upload well which makes my job easier.”
Raegan P.
Graphic Designer
Survio customer support
What do users say about Survio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Survio customer support.
Widely noted by reviewers, Survio's customer support is fast, responsive, and easy to contact via chat or email.
A significant portion of users highlight that support provides accurate and effective solutions, often resolving issues quickly.
A limited number of users mention difficulty contacting customer service initially or receiving solution-oriented responses.
Certain users report that support is only available in English, which can be inconvenient for non-English speakers.
Support options
Training options
To see what individual users say about Survio's customer support, check out the review snippets below.
“Furthermore, the support offered to the customer is very efficient, even if it is rarely needed.”
Oder H.
Environmental Engineer
“The customer service is also very quick to help and respond whenever you need them.”
Michelle d.
Student
Survio FAQs
Q. What is Survio used for?
Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes—businesses, educational institutions, and non-profits—collect and analyze feedback quickly and effectively. With ready-to-use survey templates, advanced analytics, and multi-language support, Survio turns responses into actionable insights for customer satisfaction, employee engagement, and market research. Reports can be shared online, exported in multiple formats, or integrated with other systems for seamless workflows. Security and compliance are at the core: Survio is fully GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data protection. Combining ease of use, flexibility, and enterprise-grade security, Survio empowers decision-makers to understand their audiences better, improve experiences, and drive sustainable growth.
Q. What level of support does Survio offer?
Survio offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum
