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Zego
5
59
4
15
3
4
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Elevate the resident experience
Table of Contents
Is this product right for your business?
Find out with a
Zego - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zego overview
What is Zego?
Take the friction out of your most critical resident touchpoints and automate the dreaded tasks that consume community managers. Zego offers resident experience management technology that creates a sense of community and inclusion, while also empowering on-site staff. From payments and utilities to communications and smart devices, we help you boost retention, productivity, and NOI. Our four product lines enhance resident experiences and driver greater staff efficiency across your communities.
Zego Pay: Save your staff time with 100% digital payments
Zego minimizes the amount of paper payments that come through the door by offering residents convenient and flexible payment alternatives. Residents can pay online, with a mobile app, or in-person at a retail location. No matter how they choose to pay, each transaction seamlessly integrates into your accounting software, saving your associates valuable time.
Learn More at gozego.com/platform/zego-pay/
Zego Mobile Doorman: Inspire your residents and staff to love their community with a customizable mobile app
Zego connects property managers and residents through a mobile-first engagement platform. Using an all-in-one community-branded app, Zego Mobile Doorman brings together property managers and residents to resolve the everyday challenges of apartment living.
Learn More at gozego.com/platform/zego-mobile-doorman/
Zego Smart: Jump ahead in a competitive market with state-of-the-art smart amenities
Zego connects residents with their homes and empowers community managers with a unified platform that simplifies property operations. With Zego’s comprehensive solution, you can effortlessly achieve the benefits of smart home technology at your communities. From installation to setup and ongoing management, we cover all the bases of smart apartment living.
Learn More at gozego.com/platform/zego-smart/
Zego Utility: Maximize your recoupment and drive conservation with utility cost recovery and payables
Zego removes the burden of utility management from your team. Maximize expense recovery and give your associates the freedom to do more with their day with Zego Utility. From invoice auditing to accounts payable and expense recovery, our end-to-end solution gives you better control over expenses and boosts productivity. Plus, the resident experience is improved with one comprehensive statement and the ability to pay all property charges in a single digital transaction.
Learn More gozego.com/platform/zego-utility/
***Want to learn more about Resident Experience Management? Zego is your definitive resource for insights and guidance on resident experience management for multifamily. Check out our latest research and recommendations in the industry's first State of Resident Experience Management report. In this free 78-page guide, you'll learn:
- What Resident Experience Management is and why it matters to your business
- How resident experience influences acquisition and retention at multifamily communities
- Key takeaways from our proprietary survey findings and how they impact resident turnover
- Recommendations to build a best-in-class resident experience in today’s competitive market
Visit gozego.com/publications-media/state-of-resident-experience-management/ to download a FREE copy today.
Starting price
Alternatives
with better value for money
Zego’s user interface
Zego review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about Zego?
Users think Zego simplifies payment processing, offering easy online and recurring payment options, clear tracking, and reliable integration with accounting and property management software. They appreciate the user-friendly interface, quick setup, and time-saving features, though some report delays in payment processing, high fees, and occasional errors requiring manual correction. They find rent collection and utility payments convenient, with flexible scheduling and helpful reminders.
Reviewers indicate customer support is generally responsive and knowledgeable, with improvements noted over time. They say support is prompt and helpful, but some experience slow responses or difficulty resolving issues. They value seamless integration with third-party platforms.
Select to learn more
Who uses Zego?
Based on 83 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zego's key features
Most critical features, based on insights from Zego users:
All Zego features
Features rating:
Zego alternatives
Zego
Starting from
No pricing info
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Starting from
Free
DoorLoop
Starting from
69
Per month
Rent Manager
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No pricing info
Zego integrations (13)
Integrations rated by users
We looked at 83 user reviews to identify which products are mentioned as Zego integrations and how users feel about them.
Integration rating: 4.9 (16)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
“Passwords reset sometimes and we managed hundreds of properties off the same voyager”
Adam E.
Property Manager
Integration rating: 5.0 (1)
“Integrates with Enumerate to keep owners accounts up to date for accounting and payments.”
“Ownership accuracy and contact information integration are very important between the two software. ”
Allison S.
Marketing Administrative Assistant
Integration rating: 5.0 (1)
“Ease of integration is key”
“Minor integration period depending on how tailored your Qube system is”
William A.
Project manager
Other top integrations
Zego customer support
What do users say about Zego customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zego customer support.
A significant portion of users find Zego's customer support responsive, knowledgeable, and quick to resolve issues.
Multiple users appreciate the ease of contacting support and consistently receiving clear, helpful answers.
A limited number of users report difficulty reaching support or receiving timely, knowledgeable assistance.
Support options
Training options
To see what individual users say about Zego's customer support, check out the review snippets below.
“Customer service has been consistently helpful and knowledgeable. When questions come up, their team is responsive and able to provide clear answers quickly, which is important in a fast paced property management environment.”
Audry A.
Administrative Assistant
“I can call with any support needs and always get the help that I need.”
Laurie O.
office manager
“Customer support used to have little knowledge about their own systems, and I had to learn a lot of it on my own.”
Luis O.
Accounting
“I really don’t have any complaints about Zego at this time in the past I did not like their customer support, but they really stepped it up”
Kathy T.
Director of admin
Zego FAQs
Zego has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Zego support mobile devices?
Zego supports the following devices:
Android, iPhone, iPad
Q. What level of support does Zego offer?
Zego offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)