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AestheticsPro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify and grow your medspa with all-in-one cloud software
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AestheticsPro - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
AestheticsPro overview
Based on 606 verified user reviews
What is AestheticsPro?
AestheticsPro is a medical spa program offering key features such as appointment management, HIPAA compliance, and client management, among others.
Who uses AestheticsPro?
By industry, AestheticsPro reviewers are most commonly professionals in medical practice (49%). The most frequent use case for AestheticsPro cited by reviewers is medical spa (81% of reviewers).
What do users say about AestheticsPro pricing?
Some users report that AestheticsPro provides affordable pricing and a wide range of features compared to competitors. Reviewers appreciate the cost-effectiveness for small practices, but some users mention unexpected fees and costly higher-tier plans.
What are the most popular integrations for AestheticsPro?
The AestheticsPro integration most frequently cited by reviewers is Clover, a payment processing product rated 5.0 out of 5 for its integration with AestheticsPro.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Marketing
Calendar
Payment and Invoicing
Appointment Scheduling
Frequent glitches and instability
AestheticsPro’s user interface
AestheticsPro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.2
Customer support
4.5
Reviews sentiment
What do users say about AestheticsPro?
AestheticsPro is a medical spa program offering key features such as appointment management, HIPAA compliance, and client management, among others.
Select to learn more
Who uses AestheticsPro?
Based on 606 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
AestheticsPro's key features
GetApp's analysis of 71 verified user reviews collected between July 2021 and December 2024 identifies AestheticsPro's most critical features and summarizes user sentiment about those features.
Reviewers appreciate AestheticsPro's appointment management capabilities for tracking and scheduling appointments. They find it user-friendly and reliable, with capabilities like block scheduling and online patient self-booking. Users report issues with automation, such as equipment not defaulting in bookings and difficulties with online scheduling. They indicate the need for better mobile access and integration with calendars like Outlook. Some reviewers mention the system's dated layout and glitches, but overall, they value its ability to streamline operations and manage multiple providers, rooms, and equipment. Of the 26 AestheticsPro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.
Beth C.
Spa Director
Eric B.
Founder
Reviewers highlight AestheticsPro's HIPAA compliance as essential for handling medical records and patient information securely. They report that it meets their expectations for data security and privacy, which is critical for their business operations. Users appreciate the off-site storage and user group privileges, ensuring that patient information is protected. They feel reassured by the software's compliance, making it easier to manage legal and privacy requirements in a MedSpa environment. Overall, they find this aspect of AestheticsPro valuable for maintaining client trust and safety. Of the 18 AestheticsPro users who gave detailed accounts of their use of HIPAA Compliant, 94% rated this feature as important or highly important.
See related user reviews
Marvin E.
Founder / CEO
Patrick E.
Physician/Owner
Reviewers find AestheticsPro's payment processing capabilities helpful for integrating credit card payments and streamlining bookkeeping. They appreciate the ability to store credit card information, though they report high fees and limited vendor options. Users mention issues with the refund process and potential for errors in marking invoices as paid. They indicate a need for better integration with more systems and devices like Clover. Despite some challenges, they value the convenience of integrated payment processing for their MedSpa operations. Of the 16 AestheticsPro users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.
See related user reviews
Fasadinah M.
Clinical Director
Tikisha J.
Nurse practitioner/ Practice owner
All AestheticsPro features
Features rating:
AestheticsPro awards
AestheticsPro alternatives
AestheticsPro pricing
Pricing plans
Pricing details:
User opinions about AestheticsPro price and value
Value for money rating:
Of 41 reviews that provide robust commentary on AestheticsPro's price and value, 54% mention it in a positive light.
Some users report that AestheticsPro offers a wide range of features and management tools at a price they find affordable, especially compared to competitors. Reviewers appreciate the all-in-one functionality and say the software is cost-effective for small practices and solo providers. Some users say package pricing is straightforward and value the inclusion of electronic medical records in the base price. However, some reviewers find the higher-tier plans necessary to access unique features, which can be costly for smaller businesses. Some users mention unexpected additional fees and feel the software is somewhat expensive or overpriced.
, and
To see what individual users think of AestheticsPro's cost and value, check out the review excerpts below.
AestheticsPro integrations (7)
Integrations rated by users
We looked at 606 user reviews to identify which products are mentioned as AestheticsPro integrations and how users feel about them.
Integration rating: 5.0 (3)
Integration rating: 4.0 (1)
Other top integrations
AestheticsPro customer support
What do users say about AestheticsPro customer support?
Customer support rating:
We analyzed 182 verified user reviews to identify positive and negative aspects of AestheticsPro customer support.
Widespread user sentiment highlights fast, attentive, and knowledgeable customer support that resolves issues efficiently.
A number of users appreciate multiple support channels, including live calls, email, and helpful online resources like manuals and videos.
A subset of reviewers value the patience, professionalism, and willingness of support staff to provide thorough explanations and training.
A minority of users report slow response times, difficulty reaching live support, and unresolved issues after repeated contact.
Support options
Training options
To see what individual users say about AestheticsPro's customer support, check out the review snippets below.
“The customer service is phenomenal and those youtube videos are on the money. If I call, or if ZI email I get support immediately, with patience, understanding and a great explanation.”
Sari D.
Owner
“I am not incredibly "tech savvy" so I occasionally need to reach out to the support team for help. And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things.”
Kelsie C.
VP of Sales and Operations
“Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you , without an answer asking about your browser, settings etc”
Deborah H.
Medical Director
AestheticsPro FAQs
AestheticsPro has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What is AestheticsPro used for?
AestheticsPro is a powerful yet intuitive platform that brings together everything aesthetic professionals need to run a modern, paperless, and profitable practice. Designed specifically for medspas and wellness clinics, it offers a complete suite of tools including HIPAA-compliant EMR, online scheduling, digital intake forms, marketing automation, lead tracking, and secure payments — all in one cloud-based solution. Practices use AestheticsPro to reduce manual tasks, improve team efficiency, and deliver seamless client experiences from consultation to checkout. With scalable features and built-in compliance, AestheticsPro helps solo providers and enterprise groups grow faster, smarter, and without compromise.
Q. What are the benefits of using AestheticsPro?
• HIPAA-Compliant EMR System: Digitally manage treatment records, intake forms, e-signatures, and before-and-after photos with secure, cloud-based access. AestheticsPro ensures complete documentation and regulatory compliance for every client interaction.
• Smart Scheduling & Resource Management: Easily book appointments, rooms, and staff using an intuitive drag-and-drop calendar. Automate reminders via email and SMS to reduce no-shows and keep your day running smoothly. Perfect for solo providers or multi-location teams.
• Integrated CRM & Marketing Tools: Drive repeat visits and grow your client base with built-in CRM functionality, automated email/text campaigns, lead tracking, and custom promotions — all synced with your existing client data.
• Point-of-Sale & Inventory Control: Sell services, packages, and retail products using a robust POS system connected to inventory, client records, and financial reports. Process payments securely and track revenue, taxes, and staff commissions with ease.
• Client Portal & Online Forms: Offer clients a seamless digital experience with access to a self-service portal, pre-treatment forms, appointment history, and secure messaging. All documentation is stored in one place for faster onboarding and compliance.
• Customizable Dashboards & Business Insights: Access real-time reports and performance dashboards to monitor revenue, appointments, marketing ROI, and more. Make data-driven decisions that fuel business growth and operational efficiency.
• Built-In Telemedicine Support: Conduct virtual consultations with secure, HIPAA-compliant video integration. Perfect for pre-screenings, follow-ups, and expanding your reach to clients who can’t visit in person.
• Staff Management & Credential Tracking: Manage staff roles, time clocks, permissions, and credentials in one place. AestheticsPro helps ensure team accountability and regulatory compliance across your operations.
• Scalable for Growth: Whether you're a solo provider or managing a multi-location medspa, AestheticsPro scales with your business. Add users, services, and features as your practice expands — all from a single, cloud-based platform.
• Support from Industry Experts: Backed by 15+ years in the aesthetics industry, AestheticsPro offers live support, onboarding assistance, and training resources tailored to help your team succeed every step of the way.
Q. What languages does AestheticsPro support?
AestheticsPro supports the following languages:
English
Q. Does AestheticsPro support mobile devices?
AestheticsPro supports the following devices:
Android, iPad, iPhone
Q. Does AestheticsPro offer an API?
No, AestheticsPro does not have an API available.
Q. What level of support does AestheticsPro offer?
AestheticsPro offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)
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