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AestheticsPro Logo

Simplify and grow your medspa with all-in-one cloud software

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AestheticsPro - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

AestheticsPro overview

Based on 606 verified user reviews

What is AestheticsPro?

AestheticsPro is a medical spa program offering key features such as appointment management, HIPAA compliance, and client management, among others.

Who uses AestheticsPro?

By industry, AestheticsPro reviewers are most commonly professionals in medical practice (49%). The most frequent use case for AestheticsPro cited by reviewers is medical spa (81% of reviewers).

What do users say about AestheticsPro pricing?

Some users report that AestheticsPro provides affordable pricing and a wide range of features compared to competitors. Reviewers appreciate the cost-effectiveness for small practices, but some users mention unexpected fees and costly higher-tier plans.

What are the most popular integrations for AestheticsPro?

The AestheticsPro integration most frequently cited by reviewers is Clover, a payment processing product rated 5.0 out of 5 for its integration with AestheticsPro.

Starting price

160flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Customer Support

Marketing

Calendar

Payment and Invoicing

Appointment Scheduling

Frequent glitches and instability

AestheticsPro’s user interface

Ease of use rating:

AestheticsPro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(36)
3-4(169)
5(401)

What do users say about AestheticsPro?

AestheticsPro is a medical spa program offering key features such as appointment management, HIPAA compliance, and client management, among others.

Select to learn more


Who uses AestheticsPro?

Based on 606 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Health, Wellness and Fitness
Cosmetics
Alternative Medicine
Others

Use cases

Medical Spa
Electronic Medical Records
Medical Scheduling
Patient Check-In Kiosk
Retail POS System

AestheticsPro's key features

GetApp's analysis of 71 verified user reviews collected between July 2021 and December 2024 identifies AestheticsPro's most critical features and summarizes user sentiment about those features.

Appointment management

Reviewers appreciate AestheticsPro's appointment management capabilities for tracking and scheduling appointments. They find it user-friendly and reliable, with capabilities like block scheduling and online patient self-booking. Users report issues with automation, such as equipment not defaulting in bookings and difficulties with online scheduling. They indicate the need for better mobile access and integration with calendars like Outlook. Some reviewers mention the system's dated layout and glitches, but overall, they value its ability to streamline operations and manage multiple providers, rooms, and equipment. Of the 26 AestheticsPro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.

See related user reviews

“Managing appointments is frustrating when you have multiple rooms, providers, and equipment. They say they can manage this but it is not automated. When you book an appointment, even though the service has an equipment associated in the master files it does not default. If you allow clients to book online, this missing component in booking causes equipment to be double booked. So, you really can't use the online booking tool. ”
BC

Beth C.

Spa Director

“Excellent scheduling and tracking of appointments ; however, I wish I could export client first name, date and time of appointments to an outlook calendar. Great software with lots of options in design and engineering ”
EB

Eric B.

Founder


HIPAA compliant

Reviewers highlight AestheticsPro's HIPAA compliance as essential for handling medical records and patient information securely. They report that it meets their expectations for data security and privacy, which is critical for their business operations. Users appreciate the off-site storage and user group privileges, ensuring that patient information is protected. They feel reassured by the software's compliance, making it easier to manage legal and privacy requirements in a MedSpa environment. Overall, they find this aspect of AestheticsPro valuable for maintaining client trust and safety. Of the 18 AestheticsPro users who gave detailed accounts of their use of HIPAA Compliant, 94% rated this feature as important or highly important.

See related user reviews

“HIPAA compliance is critical to our ability to do business. So far AP has met our expectations. ”
ME

Marvin E.

Founder / CEO

“I would not have used this software if it was not HIPAA compliant. It is an essential component. ”
PE

Patrick E.

Physician/Owner


Payment processing

Reviewers find AestheticsPro's payment processing capabilities helpful for integrating credit card payments and streamlining bookkeeping. They appreciate the ability to store credit card information, though they report high fees and limited vendor options. Users mention issues with the refund process and potential for errors in marking invoices as paid. They indicate a need for better integration with more systems and devices like Clover. Despite some challenges, they value the convenience of integrated payment processing for their MedSpa operations. Of the 16 AestheticsPro users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.

See related user reviews

“Fees to use the merchant processing that comes with the software is too high. There is not a way to verify if clients are giving you a correct or valid credit card number after it is saved on the system. ”
FM

Fasadinah M.

Clinical Director

“Agin payment processing is simple; however, they only integrate with gravity payments which takes the choice of merchant processor away if you want integrated services.”
TJ

Tikisha J.

Nurse practitioner/ Practice owner


All AestheticsPro features

Features rating:

Customizable reports
Customizable branding
Performance metrics
For medical purposes
Charting
Scheduling
No-Show tracking
For medical spas
Patient records management
Appointment scheduling
Calendar management
Document management
Client management
For salons and spas
Customizable forms
Customer database
Patient scheduling
Reminders
Sales reports
Customizable templates
Transaction history
Document storage
Before & after pictures
Invoice management
Drag & drop
Point of sale (pos)
Inventory management
Billing & invoicing
Touch screen
Credit card processing
Event scheduling
Treatment packages
Faculty/Staff management
Email marketing
Electronic payments
Third-Party integrations
Live chat
Virtual waiting room
Automated scheduling
Promotions management
API
Online booking
Marketing automation
Alerts/Notifications
Calendar sync
Gift card management
E-Prescribing
Multi-Location
Loyalty program
Barcode/Ticket scanning
Commission management
Reporting & statistics
Self service portal
Remote treatment planning
Self check-in/check-out
Recurring appointments
Records management
Secure data storage
Receipt management
Wait list management
Real-Time updates
Website integration
Real-Time reporting
Real-Time data
Workflow management
Retail inventory management
Retail management
Scheduled/Automated reports
Video conferencing
Two-Way audio & video
Returns management
Revenue management
SMS marketing
Template management
Telemedicine integration
Sales tax management
Surveys & feedback
Stock management
Sales trend analysis
SMS messaging
Electronic signature
Drug reference database
Documentation management
Discount management
Data import/export
Customer surveys
Customer history
Confirmations/Reminders
Compliance management
Comparison view
Communication management
Clinical notes
Client portal
Chat/Messaging
Cancellation tracking
Barcode recognition
Activity dashboard
Accounting integration
Access controls/permissions
Pricing management
Price/Margin management
Practice management
Physician management
Payroll & commissions
Patient portal
Online forms
One-to-One messaging
On call scheduling
Multi-Provider practice
Mobile alerts
Mobile access
Inventory tracking
Inventory replenishment
Forms management
For retail
File sharing
Employee management
Email reminders

AestheticsPro awards

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AestheticsPro pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro-Plus

160

Per month

Features included:

  • EMR With E-Record Creator
  • Client Portal
  • Photo & Document Uploads
  • AP Focus - Advanced Medical Photo Solution
  • Telemedicine
  • Client Management
  • Online Scheduling
  • 2-way Appointment Confirmation
  • Calendar & Resource Management
  • Staff Management
  • Point of Sale
  • Gift Card Management
  • Subscriptions/Memberships/ Client Bank
  • Loyalty & Rewards Program
  • Reporting & Analytics
  • Inventory Management
  • Book Now - Online Booking
  • Live Support
  • Training Library

Executive

285

Per month

Features included:

  • EMR with Form Library
  • Mobile App
  • AP Focus - Advanced Medical Photo Solutions
  • Client Portal with Online Booking
  • Telemedicine
  • Live Support
  • Comprehensive Training Library
  • Subscriptions/Memberships/ Client Bank
  • Product Inventory
  • Rewards & Referrals
  • Point of Sale
  • E-Prescribe
  • Unlimited Users and Roles
  • Additional Locations
  • Advanced Reporting
  • Dedicated Webinars and Resources
  • Dedicated Client Success Team
  • Access to Priority Support (With Premier Program)

Enterprise

350

Per month

Features included:

  • EMR with Form Library
  • Mobile App
  • AP Focus - Advanced Medical Photo Solutions
  • Client Portal with Online Booking
  • Telemedicine
  • Live Support
  • Comprehensive Training Library
  • Subscriptions/Memberships/ Client Bank
  • Product Inventory
  • Rewards & Referrals
  • Point of Sale
  • E-Prescribe
  • Unlimited Users and Roles
  • Additional Locations
  • Advanced Reporting
  • Designated Client Success Manager
  • Dedicated Webinars and Resources
  • Open API Solutions
  • Custom Branding
  • Dedicated Live Support
  • Custom Reporting
  • Advanced Client Success Manager

User opinions about AestheticsPro price and value

Value for money rating:

Of 41 reviews that provide robust commentary on AestheticsPro's price and value, 54% mention it in a positive light.

Some users report that AestheticsPro offers a wide range of features and management tools at a price they find affordable, especially compared to competitors. Reviewers appreciate the all-in-one functionality and say the software is cost-effective for small practices and solo providers. Some users say package pricing is straightforward and value the inclusion of electronic medical records in the base price. However, some reviewers find the higher-tier plans necessary to access unique features, which can be costly for smaller businesses. Some users mention unexpected additional fees and feel the software is somewhat expensive or overpriced.

, and

To see what individual users think of AestheticsPro's cost and value, check out the review excerpts below.

“The price was much more affordable than any other software I researched, and it included more functionality to manage my whole business. ”
DD

Dr. D.

Owner

“I met with 7 different EMR groups and AestheticsPro stood out as the easiest to use, great cost for a small practice like mine, and incredibly good customer service.”
PR

Pany R.

Physician

“I emailed my account manager and had to pay a $300 fee to cancel my account, as well as pay another month for services I'm no longer using.”
KF

Kelsea F.

Aesthetician

AestheticsPro integrations (7)

Integrations rated by users

We looked at 606 user reviews to identify which products are mentioned as AestheticsPro integrations and how users feel about them.

Integration rating: 5.0 (3)

Integration rating: 4.0 (1)

AestheticsPro customer support

What do users say about AestheticsPro customer support?

Customer support rating:

We analyzed 182 verified user reviews to identify positive and negative aspects of AestheticsPro customer support.

Widespread user sentiment highlights fast, attentive, and knowledgeable customer support that resolves issues efficiently.

A number of users appreciate multiple support channels, including live calls, email, and helpful online resources like manuals and videos.

A subset of reviewers value the patience, professionalism, and willingness of support staff to provide thorough explanations and training.

A minority of users report slow response times, difficulty reaching live support, and unresolved issues after repeated contact.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum
24/7 (live rep)

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about AestheticsPro's customer support, check out the review snippets below.

“The customer service is phenomenal and those youtube videos are on the money. If I call, or if ZI email I get support immediately, with patience, understanding and a great explanation.”

SD

Sari D.

Owner

“I am not incredibly "tech savvy" so I occasionally need to reach out to the support team for help. And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things.”

KC

Kelsie C.

VP of Sales and Operations

“Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you , without an answer asking about your browser, settings etc”

DH

Deborah H.

Medical Director

AestheticsPro FAQs

Q. Who are the typical users of AestheticsPro?

AestheticsPro has the following typical customers:
Freelancers, Small Business

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Q. What is AestheticsPro used for?

AestheticsPro is a powerful yet intuitive platform that brings together everything aesthetic professionals need to run a modern, paperless, and profitable practice. Designed specifically for medspas and wellness clinics, it offers a complete suite of tools including HIPAA-compliant EMR, online scheduling, digital intake forms, marketing automation, lead tracking, and secure payments — all in one cloud-based solution. Practices use AestheticsPro to reduce manual tasks, improve team efficiency, and deliver seamless client experiences from consultation to checkout. With scalable features and built-in compliance, AestheticsPro helps solo providers and enterprise groups grow faster, smarter, and without compromise.


Q. What are the benefits of using AestheticsPro?

• HIPAA-Compliant EMR System: Digitally manage treatment records, intake forms, e-signatures, and before-and-after photos with secure, cloud-based access. AestheticsPro ensures complete documentation and regulatory compliance for every client interaction.
• Smart Scheduling & Resource Management: Easily book appointments, rooms, and staff using an intuitive drag-and-drop calendar. Automate reminders via email and SMS to reduce no-shows and keep your day running smoothly. Perfect for solo providers or multi-location teams.
• Integrated CRM & Marketing Tools: Drive repeat visits and grow your client base with built-in CRM functionality, automated email/text campaigns, lead tracking, and custom promotions — all synced with your existing client data.
• Point-of-Sale & Inventory Control: Sell services, packages, and retail products using a robust POS system connected to inventory, client records, and financial reports. Process payments securely and track revenue, taxes, and staff commissions with ease.
• Client Portal & Online Forms: Offer clients a seamless digital experience with access to a self-service portal, pre-treatment forms, appointment history, and secure messaging. All documentation is stored in one place for faster onboarding and compliance.
• Customizable Dashboards & Business Insights: Access real-time reports and performance dashboards to monitor revenue, appointments, marketing ROI, and more. Make data-driven decisions that fuel business growth and operational efficiency.
• Built-In Telemedicine Support: Conduct virtual consultations with secure, HIPAA-compliant video integration. Perfect for pre-screenings, follow-ups, and expanding your reach to clients who can’t visit in person.
• Staff Management & Credential Tracking: Manage staff roles, time clocks, permissions, and credentials in one place. AestheticsPro helps ensure team accountability and regulatory compliance across your operations.
• Scalable for Growth: Whether you're a solo provider or managing a multi-location medspa, AestheticsPro scales with your business. Add users, services, and features as your practice expands — all from a single, cloud-based platform.
• Support from Industry Experts: Backed by 15+ years in the aesthetics industry, AestheticsPro offers live support, onboarding assistance, and training resources tailored to help your team succeed every step of the way.


Q. What languages does AestheticsPro support?

AestheticsPro supports the following languages:
English


Q. Does AestheticsPro support mobile devices?

AestheticsPro supports the following devices:
Android, iPad, iPhone


Q. Does AestheticsPro offer an API?

No, AestheticsPro does not have an API available.


Q. What level of support does AestheticsPro offer?

AestheticsPro offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

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