Curve Dental Features

Curve Dental

Cloud Based Software for Dentistry

4.38/5 (164 reviews)

Curve Dental Feature Summary

  • Charts & Treatment Plans
  • Financial, clinical, and other reporting tools
  • Dental imaging technology
  • Dental Charting and Perio Charting
  • Capture images directly to the cloud
  • Treatment Planning
  • Patient scheduling
  • Insurance Claims Management
  • Billing tools
  • Communication tools
  • Appointment reminder list
  • Smartphone & Tablet Features
  • Automated payments
  • Clinical Notes
  • Adjust patients' accounts
  • Imaging connected to existing systems
  • Dental patient education software

Competitor Feature Comparison

Charting
Claims Management
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Charting
Claims Management
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Claims Management
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Curve Dental Feature Reviews

25 reviewers had the following to say about Curve Dental's features:

Lorne Lavine

A New Look at Dental Software

2009-12-17

Highly recommended. Easy to learn , easy to use, well-thought-out software that eliminates the typical hassles of dental software...all at a rock bottom price.

Pros

It eliminates the need to upgrade the program, no more worries about data backup, meets all HIPAA privacy concerns, eliminates the need to have data protection in place.

Cons

Company doesn't have a long track record...yet.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Jemma Jackson

New Office

2019-06-19

So far curve has proven itself to be user friendly and easy to learn which is great for a new office trying to establish processes and protocols.

Pros

Customer support has been very helpful to me, I am new to office management and also insurance billing so the streamlined process of sending claims has made it easier for me to learn.

Cons

I wish the software could account for or take in to consideration procedure frequencies, so that the system would know when certain procedures are completed and would calculate them as out of pocket when appropriate, I've used other systems in the past with this feature and its very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Angie Nauman

Curve is perfect for our office

2011-06-23

For me, Cloud practice management systems are the future of dentistry, and I believe that Curve is the best in the Cloud.

Pros

Ability to use the software anywhere there's internet Very easy to learn Nice graphics Ability to email newsletters/mass emails to all patients Unending reports (can customize reports for what you want) Each user can customize their view of the schedule Doctor can limit what parts of the system each staff can change Patient education videos are excellent Ability to upload images (xrays, pictures, paperwork) to charts Easily bridges with our Dexis xray software Easy to electronically file claims Excellent customer service Constant updates & improvements to the software The prescription module is great The colors of Curve, the laid-back & witty Curve staff The charting and perio charting modules are excellent Less need for IT company to help (still have to have a server for digital xrays & have to pay them to keep that up-to-date) Ability to use Mac and PC computers in the office.

Cons

Can't use on an iPad (because of Flash) When uploading Xrays to the charts, it takes time and the xrays are in a horizontal line (not mounted).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anita Marchesi

Unprofessional and careless

2019-02-03

So far behind the Curve compared to other dental management platforms.

Pros

Cloud based. That is it.

Cons

Expensive for lack of functionality and having to manually input your fees because Curve doesn't care to meet deadlines. Perio chart is elementary; odontogram looks good but you really can't chart anything other than restorations and surfaces - everything you need to properly diagnose and record on the odontogram needs to be added by creating a note and drawing - its a waste of time; medical history - no log; cannot compare over time - bleeding and exudate require too much effort - who has time to colour in plaque and calculus - why is this even a function?

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Ian Mapes

Not pleased.

2016-08-23

It has been a struggle. The reports are very sub-par.

Pros

It's prettier than most software.

Cons

-Reports are a joke (and reports are the life-blood of a good practice management software) -Servers go down a lot -If you lose your internet you are also out of luck -Customer service is slow and not helpful -They nickel and dime you for add on's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10

Recommendations to others considering Curve Dental

Look elsewhere.

Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Hi, Dr. Mapes! We¿re sorry we failed to meet your expectations. But that means we¿re going to try harder. For example, our reports can be customized to show nearly any data. That you did not find what you wanted means we need to look at the interface and training. Specific to a NP report showing referral sources and production from referrals: We can do that, but obviously we can make it easier to get this information. Curve Dental is the only cloud dental software that publishes performance on its website (www.curvedental.com/status). Our uptime number is 99.99%, which means our service is nearly always available. You think otherwise, so we need to work on that remaining .01%. We were surprised by your customer service comments. In an independent survey, 70% of our customers said our service is better. We¿ll continue to improve until that number is 100%. Were we disheartened by your review? Absolutely. Are we going to give up on you? Never! Thank you for your comments and best wishes!

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Jill Miller

Overall positive anxious for more updates related to billing / word process / portal enhancements

2017-06-08

Cost savings no server to upkeep

Pros

Patient portal and ability to send new patient paperwork is fantastic and saves so much time at appointment.

Cons

The capability to send statements needs to be reworked, need direct access to account from A/R reports with capability to send letters add account notes etc. tracking of statements and account out reach needs to be all in one area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Thank you, Jill, for your kind review! We think our online forms are pretty awesome, too. We took careful note of your comments on billing as we are looking toward a face lift of sorts in that area. We may reach out to you in the future for clarification. Best wishes to you and your entire team at Stonecastle Dentistry!

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Mark Colonna

Curve Hero

2012-05-16

Highly recommend for any dental practice looking to streamline and save lots of time and money doing it!

Pros

Cloud computing is what we do everyday so why not apply to my practice management software?

Cons

Can't use iPad for health history integration yet.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Timothy Elloway

Curve is my secret weapon

2016-11-09

We bought a new computer last month and it was a breeze to be on our customer portal. They are my practice management secret weapon.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


We do have a talented team ready to help our customers, Dr. Elloway. We also offer weekend support and 24/7/365 emergency support. Thank you for your support and best wishes to you and your team.

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Jessica Klabak

Curve is easy and fun to use.

2016-12-01

Curve has helped our office streamline working in the back and checking patients out in the front. We have been very happy.

Pros

Charting and treatment planning is very easy.

Cons

Billing and insurance claims

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Hi, Jessica! We're improving our billing and you should you see changes soon that you should like. Thank you for your feedback and best wishes!

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Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

Very User Friendly!

2019-01-11

Pros

You can create billing statements that are easy to understand, post payments and manage dental insurance claims. Customizable billing statements with the office logo is available, this is a nice personal touch.

Cons

I haven't run into any issues yet! So far everything has been working seamlessly for the office.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine Serapio

curve

2018-11-22

Pros

The program is very user friendly and the customer service is great.

Cons

The automated system for recalls and text.email reminders isn't as good as other third party companies.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Thompson

Review

2019-06-14

Thankfully the customer services is incredible & very patient.

Pros

The options to customize things like tags, confirmations, reports...

Cons

Some parts of the software are irrelevant to our oral surgery practice and therefore not used. Claims and billing are hard to keep track of because the options we were comfortable with when running reports are not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Douglas Rolfe

Ala carte fees add up in a hurry

2017-06-13

I am not sure if this software is as user friendly as dentrix or softdent

Pros

I also like that the updates are done automatically

Cons

In the perio charting pockets of 5mm or more should be plotted in RED

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Hi, Dr. Rolfe! Thank you for the positive review. We are aware of the need for some practices to see pocket depths of 5mm or more appear in red. Sorry to hear that you're still stuck to a server for imaging reasons. If you've not looked at our native imaging features for quite some time, please do. Best wishes!

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Edward Scammon

Three dental offices

2019-04-14

Excellent. Curve is the best of the cloud. And the cloud is way better than any VPN type system and far superior to use and maintain and manipulate and backup than any internal network would be. As simple as a high speed internet connection, an unmanaged gigabyte switch and internet connections. Wireless works too, I just like the speed of most of the workstations in the operatories wired in. Less load on a wireless router in a big office. Curve took us through conversion from Dentrix, training of the staff and the practice manager and has been there through our inexperienced moments. The doctors didn't even train and they picked it right up. The software improves over time for the better and it was great to begin with.Curve Hero has been a great decision. I couldn't be happier.

Pros

Once I was used to seeing between two offices from any location I was frustrated the third wasn't online yet.

Cons

Also, if you need a new image taken you need to refresh charting and then go back to images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Glaspey

Curve Hero Cloud Based Software

2016-12-13

Curve Hero has a patient portal, online forms which automatically generate to the profile for patients and can accommodate multiple location scheduling.

Pros

Cloud-based software! As a manager of a very busy dental office, it is great to be able to get logged in from home without having to log into a remote session to the practice server.

Cons

Reports are extremely difficult to use/create.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Curve Dental

Make sure and use the online suggestion/issue feature that Curve offers. The developers take the suggestions seriously and it is not unusual for a developer to call you to get additional information on what your objective is. Curve also has a curve community and university with hundreds of training videos. It is very user-friendly and can often save loads of time and frustration if you remember it is available.

Source: Software Advice
Helpful?   Yes   No
Read more
Christina Koser

Curve

2019-07-02

More inclusive

Pros

I love the insurance look up feature. It prevents duplicates.

Cons

Reports not user friendly, filters not explained

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Karen Romel

User friendly and always adding and improving features.

2016-12-07

If you ask them to add a feature, they take it seriously and do the research and usually add it.

Pros

Features and ease of use.

Cons

Would like to able to print more screens and jump to charting from the sidekick treatment plans.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Curve Dental

Speed up the time it takes for patient charting to open.

Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


As the office manager at Rogers City Dental, Karen, no one knows better than you that Curve Dental makes your job a bit easier. Your suggestion about being able to jump from Tx plans in the Sidekick to the Chart is noted. Thank you for your support and best wishes!

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Dianna Austgen

OUR REP IS THE BOMB

2019-06-26

We recently converted to Curve on 4/1/19 and I am now ready to run statements as most converted balances (outstanding claims pre: conversion) have been paid.

Pros

The simplicity of most modules.

Cons

Invoice based billing can be confusing when posting payments that cause over payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chase Malone

Great software that is the future of practice management!

2016-11-09

Curve is very good practice management software as is, and the ease of use and cost savings compared to having a local server based software is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Chase, thank you for the kind words. We feel our most valuable asset is our customer base. We go out of our way to create open dialogue; we're only going to get better if we listen to our customers. The Orange Summit, our customer conference, is effective in bringing all of us together to do neat stuff. Best wishes to you and your team!

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Monique Eastman

Curve is behind the curve ball

2019-05-31

Pros

The playbook dashboards

Cons

Unable to integrate with a third party collection agency so they real time data is not available. 5.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tyler Williams

Curve thoughts

2016-11-14

The software is easy to use and has a pleasant looking clinical chart that can be understood by patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Thanks, Dr. Williams! Curve Dental will reduce your technology footprint which means you save time and money. We sure think highly of your practice and the team you have working there. Many thanks!

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Glenn Misono

curve dental

2019-06-12

excellent ; great customer support (especially rep- very easy to understand)

Pros

easy to use; able to access from home; no IT to worry about

Cons

some reports are difficult to access; a little on the expensive side for multiple users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brandon Bennett

The Gold Standard in Cloud Management Systems

2016-11-10

Curve Hero allows for me as a practice owner to not worry about HIPAA violations, data loss, or server crashes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Thanks, Dr. Bennett, for your kind words. The cloud has many advantages and it looks like you're enjoying all of them. Thanks again!

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Tyler Williams

Easy to implement, very intuitive to use.

2017-06-13

Quick, easy, detailed.

Pros

Everyone at my office loves it! It's easy to login remotely as well.

Cons

Limited report functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Curve Dental


Thanks, Dr. Williams, for your positive review. Simplicity is a hallmark of Curve Dental and often mentioned in other reviews. New and powerful reporting functionality will be added to Curve Dental very soon, which should provide you with all the reporting functionality you will ever need. We'also taken note of your other comments and will contact you if we need clarification and input. Thanks again for your kind words!

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Raquel Carr

Depends on specialty of the office.

2014-09-23

Pros

It's so user-friendly and you can adjust settings so easy as well.

Cons

Cancelled claims should be able to be deleted from the system.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10

Recommendations to others considering Curve Dental

I'm still evaluating the platform. I think it's really easy to learn and use, but still needs minor adjustments.

Source: Software Advice
Helpful?   Yes   No

Response from N/A


We appreciate Raquel's comments. She brings to light a number of topics we'd like to address.

- Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually.
- Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed.
- Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim.
- Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly.
- Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart.
- Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted.
- Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient.
- Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information.
- Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed.
- Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family.
- Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing.
- Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion.
- Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change.
- Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.

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