getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

TherapyNotes, LLC Logo

Online mental health EMR and practice management software.

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

TherapyNotes, LLC - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

TherapyNotes, LLC overview

Verified reviewer profile picture

Based on 949 verified user reviews

What is TherapyNotes, LLC?

TherapyNotes, LLC is a mental health EHR program offering key features such as EMR/EHR management, charting, calendar management, HIPAA compliance, and appointment scheduling, among others.

Who uses TherapyNotes, LLC?

By industry, TherapyNotes, LLC reviewers are most commonly professionals in mental health care (70%). The most frequent use case cited by reviewers is mental health EHR (69%).

What do users say about TherapyNotes, LLC pricing?

Most reviewers indicate that TherapyNotes, LLC offers good value for money, citing reasonable and stable pricing, especially for group practices, and they appreciate the included features. Some users report hidden costs, high fees, and limited pricing flexibility.

What are the most popular integrations for TherapyNotes, LLC?

The TherapyNotes, LLC integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.5 out of 5 for its integration with TherapyNotes, LLC.

Starting price

59per user /
per month
view pricing plans
try for free

Pros & Cons

Responsiveness

Integration

Documentation

Stability

Reimbursement

Safeguards

TherapyNotes, LLC’s user interface

Ease of use rating:

TherapyNotes, LLC pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(182)
5(741)

What do users say about TherapyNotes, LLC?

Users report TherapyNotes, LLC streamlines scheduling, billing, and documentation, making daily practice management easier and more organized. They find the software intuitive, user-friendly, and efficient for tracking notes, patient information, and insurance claims, with customizable templates and reminders that help maintain compliance and reduce paperwork time. They appreciate the competitive pricing and responsive customer support, which is consistently described as knowledgeable and helpful.

Some say occasional system glitches, limited customization, and reporting features can be frustrating, and they wish for more flexibility in note templates and additional tools for group or family therapy. They note recent technical issues and downtime have impacted workflow.

Select to learn more


Who uses TherapyNotes, LLC?

Based on 949 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Health, Wellness and Fitness
Hospital & Health Care
Individual & Family Services
Others

Use cases

Mental Health EHR
Therapy Notes
Mental Health
Patient Scheduling
Claims Processing

TherapyNotes, LLC's key features

GetApp's analysis of 106 verified user reviews collected between July 2021 and October 2024 identifies TherapyNotes, LLC's most critical features and summarizes user sentiment about those features.

EMR/EHR

Reviewers appreciate TherapyNotes, LLC's EMR/EHR capabilities for their ease of use and comprehensive documentation. They report the system helps with patient encounters, assessments, and medication management. Users highlight the ability to distribute forms for signatures and the secure storage of electronic notes. They find the built-in capabilities for QA compliance and billing particularly valuable. Reviewers also mention the system's organization and ease of navigation, although some suggest improvements like adding subfolders and reducing system lag during updates. Of the 27 TherapyNotes, LLC users who gave detailed accounts of their use of EMR/EHR, 100% rated this feature as important or highly important.

See related user reviews

“This is where I document the patient encounter, physical assessment, mental assessment and medication management and why decisions were made. I need to be able to demonstrate for insurance companies and anyone else reading the record why decision wer”
AH

Amanda H.

APRN, CNM, PMHNP-BC

“I could not do my job as a therapist and keep my head above water (billing and paperwork) without the easy to use record keeping and billing features. This makes an individual practice do-able!”
KH

Kerry H.

Mental Health Professional


Charting

Reviewers indicate TherapyNotes, LLC's charting capabilities are efficient and user-friendly. They appreciate the dropdown menu for various note types and the ability to have supervisors sign off on clinicians' work. Users find the automatic prompting for treatment plans helpful, though some desire more customization options. They report the system simplifies managing entries for group sessions and maintaining progress notes. However, some reviewers mention the need for better templates and more personalization options to improve the charting process. Of the 24 TherapyNotes, LLC users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“TherapyNotes has a dropdown menu for various types of notes. I document everything, so being able to write a contact note is valuable. In addition, the software makes it possible to have identified supervisors sign other clinicians' work. This is especially valuable for clinical supervisors and pre-licensed clinicians.”
Verified reviewer profile picture

Robin M.

Clinical Associate

“I liked the automatic prompting to create a treatment plan after the first session. I liked that information could be pulled from intake paperwork into notes. I wanted options for more customization of forms.”
CC

Ceara C.

Therapist


Calendar management

Users report TherapyNotes, LLC's calendar management is intuitive and helps them stay organized. They appreciate the ability to schedule clients effortlessly, manage multiple calendars, and sync with devices like iPhones. Reviewers highlight the capability's robustness, allowing for changes in appointment frequency and blocking out holidays. They find it helpful for clinicians and admin staff to track schedules and apply payments. Some users suggest adding more color options for better differentiation of appointments. Of the 16 TherapyNotes, LLC users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.

See related user reviews

“It allows me to effortlessly schedule in clients. I am able to easily organize my day using this feature. ”
AK

Alexander K.

Counsellor

“Having multiple views available helps make sure I'm not overbooked, and syncing to my iPhone means I never forget an appointment.”
LA

Lenny A.

Counselor


HIPAA compliant

Reviewers feel confident in TherapyNotes, LLC's HIPAA compliance, noting it ensures client information is stored securely. They appreciate the built-in compliance capabilities, two-factor authentication, and the ability to edit HIPAA forms. Users highlight the importance of privacy and confidentiality in the mental health field, and they trust TherapyNotes to protect their clients' data. They report the platform's compliance with legal and ethical standards, which is critical for maintaining client trust and meeting industry requirements. Of the 38 TherapyNotes, LLC users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.

See related user reviews

“My clients have their information stored safely and are also able to access the portal for messages with HIPPA Compliant software. This puts my mind at ease. ”
SR

Shanel R.

Licensed Professional Counselor

“HIPAA forms are provided for me to send to clients, I can easily edit them to personalize to my business”
AP

Amy P.

Mental Health Therapist


Appointment scheduling

Reviewers find TherapyNotes, LLC's appointment scheduling easy to use and efficient. They appreciate the integration with Google Calendar and the ability to view schedules by day, week, or month. Users report the system helps prevent overbooking and allows for easy rescheduling. They highlight the simple interface and effective appointment reminder systems. Some reviewers suggest improvements like adding different colors for billing codes and enhancing mobile editing capabilities. Overall, they find the scheduling capability straightforward and helpful for managing their practices. Of the 17 TherapyNotes, LLC users who gave detailed accounts of their use of Appointment Scheduling, 94% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Scheduling is easy to use and I love the integration with google calendar. I wish I could edit my therapy notes on my mobile phone.”
AH

Alixandra H.

Licensed Mental Health Counselor

“so simple and fast, can view appointment schedule by day, week or month”
Verified reviewer profile picture

Judith M.

Psychiatric Clinical Nurse Specialist


All TherapyNotes, LLC features

Features rating:

File sharing
Document management
For group therapy
Data security
Web-based deployment
Invoice history
Case management
Online forms
Co-Pay & Deductible Tracking
Progress tracking
Recurring appointments
For mental/behavioral health
Treatment planning
Therapy notes
Patient intake
Activity dashboard
Appointment management
Practice management
Patient records management
Confirmations/Reminders
Reminders
Electronic signature
Billing & invoicing
Payment processing
Video conferencing
Self service portal
Initial assessments
Alerts/Notifications
Electronic payments
Remittance advice
Medical billing
Claims management
Code & charge entry
Workflow management
Coding assistance
Virtual waiting room
Compliance tracking
Teletherapy
Remote treatment planning
Claims scrubbing
No-Show tracking
Mobile access
Reporting/Analytics
Customizable templates
API
Task scheduling
Faculty/Staff management
Data import/export
Multi-Location
Handwriting recognition
Insurance eligibility verification
Medication management
Employee management
Records management
Calendar sync
Real-Time reporting
Real-Time analytics
Quotes/Estimates
Client portal
Progress notes
Process/Workflow automation
Clinical notes
Physician management
Audit management
Payor Management
Claims tracking
Case notes
Claims settlement
Chat/Messaging
Reporting & statistics
Telemedicine
Role-Based permissions
Scheduling
Search/Filter
Secure data storage
Claims adjuster management
Session notes
Dunning management
E-Prescribing
EDI
Electronic claims
Drag & drop
Documentation management
Email reminders
Document storage
Decision support
For medical purposes
For psychiatrists
Forms management
Formulary management
Healthcare compliance
Historical reporting
Customer management
Invoice management
Live chat
Customer database
Messaging
Monitoring
Multi-Provider practice
Notes management
On call scheduling
Online booking
Credit card processing
Online payments
Online scheduling
Paper-Based Claims
Patient communications
Patient portal
Compliance management

TherapyNotes, LLC awards

TherapyNotes, LLC alternatives

TherapyNotes, LLC logo
visit website

Starting from

59

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
CarePaths EHR logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HARMONY Medical logo
visit website

Starting from

1500

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
PracticeSuite logo
visit website

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

TherapyNotes, LLC pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Solo

59

/user

Per month

Features included:

  • Appointment Reminders
  • Credit Card Processing
  • Custom Client Portal
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure and Tension-Free Backups
  • Unlimited File Storage
  • Unlimited One-on-One Teleheath Sessions

Group

69

Per month

Features included:

  • Appointment Reminders
  • Client Portal
  • Credit Card Processing
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure Backups
  • Unlimited File Storage
  • Unlimited One-On-One Teleheath Sessions

Enterprise (30+ users)

69

Per month

Features included:

  • Appointment Reminders
  • Client Portal
  • Credit Card Processing
  • Data Import
  • Electronic Billing
  • Medical Billing
  • Secure Backups
  • Unlimited File Storage
  • Unlimited One-On-One Teleheath Sessions

User opinions about TherapyNotes, LLC price and value

Value for money rating:

Of 71 reviews that provide robust commentary on TherapyNotes, LLC's price and value, 83% mention it in a positive light.

Most reviewers indicate that TherapyNotes, LLC offers good value for money, highlighting its reasonable pricing, especially for group practices and non-profits. They appreciate the comprehensive features included in the software, such as integrated billing, clinical forms, and telehealth services, which are often included at no additional cost. Users find the free trial beneficial for minimizing startup costs and value the competitive pricing compared to other EHR services. They also note that the software's pricing has remained stable over the years, adding to its cost-effectiveness.

Some reviewers feel that the software is a bit pricey, especially for solo practitioners or when compared to cheaper alternatives. They mention hidden costs, unexpected price increases, and high credit card fees as drawbacks. A few users report dissatisfaction with the cost-effectiveness of the telehealth platform and prescription management system. Additionally, some users express frustration with the lack of flexibility in pricing and unexpected charges from third-party vendors.

, and

To see what individual users think of TherapyNotes, LLC's cost and value, check out the review excerpts below.

“I really like the interface of TherapyNotes and the free trial was very helpful as I was building my practice and didn't want to have a lot of startup costs before getting clients in the door.”
EB

Erin B.

Clinician/Owner

“Otherwise, it's a great bang for your buck and I've been with TherapyNotes for a year and can't find another product that meets this level of quality for the money.”
AH

Angela H.

Marriage & Family Therapist

“I have complained and they are sorry for my frustration but it remains the same - they sold me pricing on the software and then changed it all within 30 days. ”
MA

Marie A.

Owner

TherapyNotes, LLC integrations (6)

Integrations rated by users

We looked at 949 user reviews to identify which products are mentioned as TherapyNotes, LLC integrations and how users feel about them.

Integration rating: 4.2 (11)

Ease of use for clients because they do not have to sign into a new platform for video calls.

KR

Kaye R.

Licensed Clinical Psychologist

Integration rating: 4.7 (3)

iCloud logo
iCloud

Integration rating: 4.0 (2)

Other top integrations

TherapyNotes, LLC customer support

What do users say about TherapyNotes, LLC customer support?

Customer support rating:

We analyzed 319 verified user reviews to identify positive and negative aspects of TherapyNotes, LLC customer support.

Widespread user sentiment highlights TherapyNotes' customer support as friendly, knowledgeable, and consistently helpful.

A significant portion of users report quick response times, often receiving assistance within hours or even faster.

Broad user base appreciates the accessibility of live support and the team's willingness to walk users through issues.

Frequently reported by users, customer support is responsive to feedback and proactive in solving technical problems.

Support options

Faqs/forum
Knowledge base
Phone support
Email/help desk
Chat
24/7 (live rep)

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about TherapyNotes, LLC's customer support, check out the review snippets below.

“I purchased their services initially to help me stay compliant to current standards in the profession, but I also found them to provide friendly and helpful support, and they keep adding features that make my job easier.”

ML

Mary L.

LPC

“I feel very competent in using this platform. When I make a mistake, I am able to reach out to customer service and get a response within a few hours, or faster!”

MF

Melissa F.

Clinician

“This product helps me streamline my practice, and they offer quick, top-notch customer service.”

SJ

Stephanie J.

Psychologist

TherapyNotes, LLC FAQs

Q. What type of pricing plans does TherapyNotes, LLC offer?

TherapyNotes, LLC has the following pricing plans:
Starting from: $59.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. What is TherapyNotes, LLC used for?

As the most trusted web-based practice management and electronic health records (EHR) software for behavioral health with thousands of active customers and unlimited phone and email support, TherapyNotes helps mental health practitioners and clinicians manage their workflows and administrative tasks. The software offers a variety of features including a client/patient portal, appointment scheduling, psychotherapy and medication management notes, electronic claims and remittance with ERA payment posting, and patient records management. It is suitable for psychotherapzy, psychiatry, counseling, social work and other behavioral health practices of all sizes, including solo and group practices. TherapyNotes also supports practices that have multiple locations, as well as clinicians who need access to records outside of their home office. TherapyNotes provides automatic to-do lists after each appointment that streamline user’s daily workload ensuring that you complete your treatment plans, sign unsigned notes, follow up with patients, or contact the patient's PCP, in addition to many other helpful reminders. You'll never forget to do a note! TherapyNotes also ensures that patients do not miss appointments since it sends automatic email, text or phone reminders. Users can also sync their schedule with Google calendar, iCal, Outlook or any other compatible calendar software. TherapyNotes supports the creation and storage of electronic medical records including intake notes, treatment plans, psychological evaluations and progress notes. Notes come with drop-down menus and click boxes to allow for speedy input. These notes are encrypted and backed-up, and can be downloaded as PDF files. TherapyNotes billing tools streamline billing procedures and support electronic claims, billing reports, patient statements and credit card processing. TherapyNotes electronic (EDI) claims uses notes and other settings to generate and submit insurance claims. The software also supports role-based user access and customizable security settings. TherapyNotes is compliant with HIPAA and other insurance requirements and uses a fully encrypted centralized database. The product is compatible with iPad, iPhone and Android devices. TherapyNotes is also used in classrooms and university training clinics to give students experience of a real-world system.


Q. What are the benefits of using TherapyNotes, LLC?

* To-do list feature helps track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.

* TherapyPortal.com (TherapyNotes client portal) enables patients to schedule and view appointments online. Patients or clients can also pay bills using credit cards.

* Practices can submit and track insurance claims electronically using TherapyNotes EDI.

* Assisted ERA Payment Posting simplifies how you view and post payments and remittance sent from insurance.

* Automate email, phone and text reminders sent to clients to reduce the number of no-shows and decrease practice expenses.

* Choose from a variety of note templates for treatment plans, psychological evaluations and progress reports, and store a history of all past notes.

* Full ICD-10 support and searchable ICD-10 codes to help you enter diagnoses in a flash.

* Supervision capabilities and a 'Bill As Supervisor' function simplifies how you manage clinicians and interns in your practice.

* TherapyNotes offers additional features such as integration with dictation software tools such as Dragon NaturallySpeaking for note-taking, and built-in spellcheckers for mental health words.

* Unlimited world class and highly praised phone and email support is included with your subscription.


Q. Who are the typical users of TherapyNotes, LLC?

TherapyNotes, LLC has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does TherapyNotes, LLC support?

TherapyNotes, LLC supports the following languages:
English


Q. Does TherapyNotes, LLC support mobile devices?

TherapyNotes, LLC supports the following devices:
Android, iPad, iPhone


Q. Does TherapyNotes, LLC offer an API?

No, TherapyNotes, LLC does not have an API available.


Q. What other apps does TherapyNotes, LLC integrate with?

TherapyNotes, LLC integrates with the following applications:
Microsoft Outlook, iCloud, Google Calendar


Q. What level of support does TherapyNotes, LLC offer?

TherapyNotes, LLC offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

Related categories