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TherapyNotes, LLC
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online mental health EMR and practice management software.
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TherapyNotes, LLC - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
TherapyNotes, LLC overview

Based on 949 verified user reviews
What is TherapyNotes, LLC?
TherapyNotes, LLC is a mental health EHR program offering key features such as EMR/EHR management, charting, calendar management, HIPAA compliance, and appointment scheduling, among others.
Who uses TherapyNotes, LLC?
By industry, TherapyNotes, LLC reviewers are most commonly professionals in mental health care (70%). The most frequent use case cited by reviewers is mental health EHR (69%).
What do users say about TherapyNotes, LLC pricing?
Most reviewers indicate that TherapyNotes, LLC offers good value for money, citing reasonable and stable pricing, especially for group practices, and they appreciate the included features. Some users report hidden costs, high fees, and limited pricing flexibility.
What are the most popular integrations for TherapyNotes, LLC?
The TherapyNotes, LLC integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.5 out of 5 for its integration with TherapyNotes, LLC.
Starting price
per month
Pros & Cons
Responsiveness
Integration
Documentation
Stability
Reimbursement
Safeguards
TherapyNotes, LLC’s user interface
TherapyNotes, LLC pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about TherapyNotes, LLC?
Users report TherapyNotes, LLC streamlines scheduling, billing, and documentation, making daily practice management easier and more organized. They find the software intuitive, user-friendly, and efficient for tracking notes, patient information, and insurance claims, with customizable templates and reminders that help maintain compliance and reduce paperwork time. They appreciate the competitive pricing and responsive customer support, which is consistently described as knowledgeable and helpful.
Some say occasional system glitches, limited customization, and reporting features can be frustrating, and they wish for more flexibility in note templates and additional tools for group or family therapy. They note recent technical issues and downtime have impacted workflow.
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Who uses TherapyNotes, LLC?
Based on 949 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TherapyNotes, LLC's key features
GetApp's analysis of 106 verified user reviews collected between July 2021 and October 2024 identifies TherapyNotes, LLC's most critical features and summarizes user sentiment about those features.
Reviewers appreciate TherapyNotes, LLC's EMR/EHR capabilities for their ease of use and comprehensive documentation. They report the system helps with patient encounters, assessments, and medication management. Users highlight the ability to distribute forms for signatures and the secure storage of electronic notes. They find the built-in capabilities for QA compliance and billing particularly valuable. Reviewers also mention the system's organization and ease of navigation, although some suggest improvements like adding subfolders and reducing system lag during updates. Of the 27 TherapyNotes, LLC users who gave detailed accounts of their use of EMR/EHR, 100% rated this feature as important or highly important.
Amanda H.
APRN, CNM, PMHNP-BC
Kerry H.
Mental Health Professional
Reviewers indicate TherapyNotes, LLC's charting capabilities are efficient and user-friendly. They appreciate the dropdown menu for various note types and the ability to have supervisors sign off on clinicians' work. Users find the automatic prompting for treatment plans helpful, though some desire more customization options. They report the system simplifies managing entries for group sessions and maintaining progress notes. However, some reviewers mention the need for better templates and more personalization options to improve the charting process. Of the 24 TherapyNotes, LLC users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.

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Robin M.
Clinical Associate
Ceara C.
Therapist
Users report TherapyNotes, LLC's calendar management is intuitive and helps them stay organized. They appreciate the ability to schedule clients effortlessly, manage multiple calendars, and sync with devices like iPhones. Reviewers highlight the capability's robustness, allowing for changes in appointment frequency and blocking out holidays. They find it helpful for clinicians and admin staff to track schedules and apply payments. Some users suggest adding more color options for better differentiation of appointments. Of the 16 TherapyNotes, LLC users who gave detailed accounts of their use of Calendar Management, 100% rated this feature as important or highly important.
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Alexander K.
Counsellor
Lenny A.
Counselor
Reviewers feel confident in TherapyNotes, LLC's HIPAA compliance, noting it ensures client information is stored securely. They appreciate the built-in compliance capabilities, two-factor authentication, and the ability to edit HIPAA forms. Users highlight the importance of privacy and confidentiality in the mental health field, and they trust TherapyNotes to protect their clients' data. They report the platform's compliance with legal and ethical standards, which is critical for maintaining client trust and meeting industry requirements. Of the 38 TherapyNotes, LLC users who gave detailed accounts of their use of HIPAA Compliant, 97% rated this feature as important or highly important.
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Shanel R.
Licensed Professional Counselor
Amy P.
Mental Health Therapist
Reviewers find TherapyNotes, LLC's appointment scheduling easy to use and efficient. They appreciate the integration with Google Calendar and the ability to view schedules by day, week, or month. Users report the system helps prevent overbooking and allows for easy rescheduling. They highlight the simple interface and effective appointment reminder systems. Some reviewers suggest improvements like adding different colors for billing codes and enhancing mobile editing capabilities. Overall, they find the scheduling capability straightforward and helpful for managing their practices. Of the 17 TherapyNotes, LLC users who gave detailed accounts of their use of Appointment Scheduling, 94% rated this feature as important or highly important.

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Alixandra H.
Licensed Mental Health Counselor

Judith M.
Psychiatric Clinical Nurse Specialist
All TherapyNotes, LLC features
Features rating:
TherapyNotes, LLC awards
TherapyNotes, LLC alternatives
TherapyNotes, LLC pricing
Pricing plans
Pricing details:
User opinions about TherapyNotes, LLC price and value
Value for money rating:
Of 71 reviews that provide robust commentary on TherapyNotes, LLC's price and value, 83% mention it in a positive light.
Most reviewers indicate that TherapyNotes, LLC offers good value for money, highlighting its reasonable pricing, especially for group practices and non-profits. They appreciate the comprehensive features included in the software, such as integrated billing, clinical forms, and telehealth services, which are often included at no additional cost. Users find the free trial beneficial for minimizing startup costs and value the competitive pricing compared to other EHR services. They also note that the software's pricing has remained stable over the years, adding to its cost-effectiveness.
Some reviewers feel that the software is a bit pricey, especially for solo practitioners or when compared to cheaper alternatives. They mention hidden costs, unexpected price increases, and high credit card fees as drawbacks. A few users report dissatisfaction with the cost-effectiveness of the telehealth platform and prescription management system. Additionally, some users express frustration with the lack of flexibility in pricing and unexpected charges from third-party vendors.
, and
To see what individual users think of TherapyNotes, LLC's cost and value, check out the review excerpts below.
TherapyNotes, LLC integrations (6)
Integrations rated by users
We looked at 949 user reviews to identify which products are mentioned as TherapyNotes, LLC integrations and how users feel about them.
Integration rating: 4.2 (11)
“Ease of use for clients because they do not have to sign into a new platform for video calls.”
Kaye R.
Licensed Clinical Psychologist
Integration rating: 4.7 (3)
Integration rating: 4.0 (2)
Other top integrations
TherapyNotes, LLC customer support
What do users say about TherapyNotes, LLC customer support?
Customer support rating:
We analyzed 319 verified user reviews to identify positive and negative aspects of TherapyNotes, LLC customer support.
Widespread user sentiment highlights TherapyNotes' customer support as friendly, knowledgeable, and consistently helpful.
A significant portion of users report quick response times, often receiving assistance within hours or even faster.
Broad user base appreciates the accessibility of live support and the team's willingness to walk users through issues.
Frequently reported by users, customer support is responsive to feedback and proactive in solving technical problems.
Support options
Training options
To see what individual users say about TherapyNotes, LLC's customer support, check out the review snippets below.
“I purchased their services initially to help me stay compliant to current standards in the profession, but I also found them to provide friendly and helpful support, and they keep adding features that make my job easier.”
Mary L.
LPC
“I feel very competent in using this platform. When I make a mistake, I am able to reach out to customer service and get a response within a few hours, or faster!”
Melissa F.
Clinician
“This product helps me streamline my practice, and they offer quick, top-notch customer service.”
Stephanie J.
Psychologist
TherapyNotes, LLC FAQs
TherapyNotes, LLC has the following pricing plans:
Starting from: $59.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What is TherapyNotes, LLC used for?
As the most trusted web-based practice management and electronic health records (EHR) software for behavioral health with thousands of active customers and unlimited phone and email support, TherapyNotes helps mental health practitioners and clinicians manage their workflows and administrative tasks. The software offers a variety of features including a client/patient portal, appointment scheduling, psychotherapy and medication management notes, electronic claims and remittance with ERA payment posting, and patient records management. It is suitable for psychotherapzy, psychiatry, counseling, social work and other behavioral health practices of all sizes, including solo and group practices. TherapyNotes also supports practices that have multiple locations, as well as clinicians who need access to records outside of their home office. TherapyNotes provides automatic to-do lists after each appointment that streamline user’s daily workload ensuring that you complete your treatment plans, sign unsigned notes, follow up with patients, or contact the patient's PCP, in addition to many other helpful reminders. You'll never forget to do a note! TherapyNotes also ensures that patients do not miss appointments since it sends automatic email, text or phone reminders. Users can also sync their schedule with Google calendar, iCal, Outlook or any other compatible calendar software. TherapyNotes supports the creation and storage of electronic medical records including intake notes, treatment plans, psychological evaluations and progress notes. Notes come with drop-down menus and click boxes to allow for speedy input. These notes are encrypted and backed-up, and can be downloaded as PDF files. TherapyNotes billing tools streamline billing procedures and support electronic claims, billing reports, patient statements and credit card processing. TherapyNotes electronic (EDI) claims uses notes and other settings to generate and submit insurance claims. The software also supports role-based user access and customizable security settings. TherapyNotes is compliant with HIPAA and other insurance requirements and uses a fully encrypted centralized database. The product is compatible with iPad, iPhone and Android devices. TherapyNotes is also used in classrooms and university training clinics to give students experience of a real-world system.
Q. What are the benefits of using TherapyNotes, LLC?
* To-do list feature helps track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.
* TherapyPortal.com (TherapyNotes client portal) enables patients to schedule and view appointments online. Patients or clients can also pay bills using credit cards.
* Practices can submit and track insurance claims electronically using TherapyNotes EDI.
* Assisted ERA Payment Posting simplifies how you view and post payments and remittance sent from insurance.
* Automate email, phone and text reminders sent to clients to reduce the number of no-shows and decrease practice expenses.
* Choose from a variety of note templates for treatment plans, psychological evaluations and progress reports, and store a history of all past notes.
* Full ICD-10 support and searchable ICD-10 codes to help you enter diagnoses in a flash.
* Supervision capabilities and a 'Bill As Supervisor' function simplifies how you manage clinicians and interns in your practice.
* TherapyNotes offers additional features such as integration with dictation software tools such as Dragon NaturallySpeaking for note-taking, and built-in spellcheckers for mental health words.
* Unlimited world class and highly praised phone and email support is included with your subscription.
Q. Who are the typical users of TherapyNotes, LLC?
TherapyNotes, LLC has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does TherapyNotes, LLC support?
TherapyNotes, LLC supports the following languages:
English
Q. Does TherapyNotes, LLC support mobile devices?
TherapyNotes, LLC supports the following devices:
Android, iPad, iPhone
Q. Does TherapyNotes, LLC offer an API?
No, TherapyNotes, LLC does not have an API available.
Q. What other apps does TherapyNotes, LLC integrate with?
TherapyNotes, LLC integrates with the following applications:
Microsoft Outlook, iCloud, Google Calendar
Q. What level of support does TherapyNotes, LLC offer?
TherapyNotes, LLC offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)
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