Avantio Pricing, Features, Reviews & Alternatives

Avantio

360º vacation rental management system

4.81/5 (84 reviews)

Avantio overview

What is Avantio?

With over 16 years experience working B2B, Avantio has evolved together with our extensive knowledge of the changes and developments in the market, continuously being evolved to anticipate user needs. Users create the business rules for their properties, meaning less work managing property portfolios.

Avantio provides agencies managing large numbers of properties with industry leading vacation rental management software, a channel manager with connections to world leading portals, and state-of-the-art, mobile-friendly, customizable vacation rental websites.

The Avantio products can be stand alone, or integrated into a full 360* solution, meaning less work dealing with the complications of communications with third parties. The customer care area provides dedicated support and training, to provide knowledge and skills, with telephone and live chat support for every client.
www.avantio.com

Pricing

Starting from
$200/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Germany, Brazil

Supported languages

English, Spanish, Portuguese, German, French, Italian
Avantio screenshot: Channel manager interfaceMeet the Avantio TeamAvantio screenshot: Rental booking websiteAvantio screenshot: Online bookingAvantio screenshot: Customized websiteAvantio screenshot: Reporting on bookingsAvantio screenshot: Automate your protocols

Avantio user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.7
  4.7
  4.8
Dominic H.

An honest assessment by an apartment company with 200 holiday and business apartments

Used daily for 6-12 months
Reviewed 2018-12-05
Review Source: Capterra

About a year ago we looked around for a new VRMS/Chanel Manager all in one system. Avantio was shortlisted because, compared to its American competitors, it did not charge for every extra service - at least that was what was promised. We then held several Skype conferences with our former supplier, the competition and also avantio. Since we know after 10 years of experience in the industry how important it is that a chanel manager keeps his promises and doesn't take time out, we flew to valencia to avantio. The first impression was very impressive for my operational manager as well as for me as a young company boss. A young team led by an older fox and supervised by a family that owns avantio. We knew immediately that this could become our partner. Especially the fact that there are no hungry investors behind the company made us confident. We had already had the experience with the hungry investors with the former provider, the new version only became available to us if we had quintupled the commission payment, and even then we would not have received all the features. back to avantio - after our visit to valencia, we stayed cautious and first of all we connected four test apartments to the new system and stayed with our provider with the remaining 180 apartments. We let the testapartments run via the avantio chanel manager on some platforms like booking.com, airbnb etc. No we have been live for 6 months. We are really happy with the product! Dominic Hess Hitrental

Pros
- Great API connection to all bigger portals with no downtime - Much better homepage design than our former provider - family owned company - provides all we need to have our apartments on an attractive homepage, on various plattforms, manage cleanings - Syspay as an integrated payment provider makes it very easy to charge your clients creit card with one click - harmony for automated email communication is great and reduces your workload - great support (always, Alexia is the best) - the guest area is a new development that will decrease our workload again, when the guests from around the world start to accept it as the main communication tool.

Cons
- The loading speed of our homepage is partly not sufficient. avantio should make suggestions to the customer about image reduction and the like. - Statistics which are important for me as a manager could be improved. - the cooperation with pricelabs (pricing tool)and syspay(payment provider) is very good. but these two are the only ones that allow full functionality in cooperation with avantio. this dependency should be broken. Because in the end we chose avantio and not pricelabs. (Syspay was only listed as an example, the cooperation with them is really great. probably the best payment provider for hospitality operations on the market) - the pricing tool is not as good as it could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andy O.

Great product for the money

Used daily for 2+ years
Reviewed 2019-10-17
Review Source: Capterra

Avantio is probably one of the best property management software products on the market, we have trialed a few other softwares and wasted a lot of money along the way with many promising you everything but actual deliver nothing.

Pros
The product is easy to use and has most things you need to make your day to day running of your business easier. I like that I can reach out to my account manager and have one to one conversations. The product is also good value for money with no commission on bookings.

Cons
Avantio does lack some features I would like but I know they are working on them and I am confident that within the next year I will have all the features I need.

Response from Avantio


Thank you for your review, Andy. It is a real pleasure and priveledge to work with you and your feedback is always welcomed and valued

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chris C.

Probably the best holiday villa management platform out there.

Used daily for less than 6 months
Reviewed 2021-02-24
Review Source: Capterra

I used my previous booking platform for almost 10 years and encountered numerous issues as the system was constantly revised and the results were very much hit and miss. The most frustrating experiences were encountered when raising a support ticket and receiving an answer pointing to an obvious solution which I had already tried to no satisfactory conclusion. Eventually the system came to a halt when I realised it was creating more issues than solving them such as taking about an hour to check an owner statement prior to making payment. I was reluctant to change as the time frame involved would have meant loss of time and revenue but the final straw came when I was asked to pay to the software provider an additonal 1% in fees for all bookings generated via the OTA's which I thought was unacceptible. I investigated several platforms and shortlisted several and then had a one to one presentation. I was attracted to Avantio as the presentation was great and I received deffinitive answers to my querries. Now here is a word to the wise, if you are considering Avantio (and I suggest that you do) then go for the full package to include the website as you can control the contents via the Avantio console very easily and to maximum effect. The help ticket system is excellent and you receive a reply and if necessary an update very quickly, as is the training which is one to one and the presenters are willing to listen.

Pros
Very efficient and easy channel connection which pleasantly surprised me as our previous platform wasn't too good at this. Excellent front page and very efficient all in one system, particularly the uploading of properties. Particularly useful feature is the unified inbox which allows for quick and easy communication with the guests, housekeepers, and owners without the need to specify guest name, property, booking details. New great feature is the search section on the front page which makes working quicker and easier.

Cons
Owner statements take some getting used to as they are based on generating a settlement first. Also, the replying to guest inquiries could be made a little easier as it is based on filling in a detailed form first which could be avoided. Currently no mobile app and this should be rectified asap. However, the main features of the system are light years ahead in terms of simplicity and integration and the points mentioned are very minor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Nach 1 1/2 Jahren werden wir wohl aufgeben

Used daily for 1-2 years
Reviewed 2020-07-19
Review Source: GetApp

Super mächtiges System aber mit Fehler behaftet, Kundensupport mittelmäßig bis schlecht. Kompetenz der Mitarbeiter sehr durchwachsen. Man darf nur noch Tickets erstellen. Kundenbetreuer wurde monatelang nicht ersetzt, dann monatelang ein Interimsbetreuer, der sich viel Mühe gibt, aber nicht die Qualität hatte, wie der erste Kundenbetreuer. Channel management teilweise sehr gut, aber teilweise auch unterirdisch (Standardantwort: Da müssen Sie sich an das Portal wenden). Fazit: Um Nerven zu sparen und auch am Ende auch Geld, überlegen wir ernsthaft uns nach einer Alternative umzusehen.

Pros
Avantio bietet ein unwahrscheinlich mächtiges und großes System mit wirklich vielen Möglichkeiten. Das backoffice ist durchaus beeindruckend. Vor allem vor Abschluß des Vertrages und am Anfang hat sich das Kundenbetreuungsteam bzw. die Kundenbetreuerin viel Mühe gegeben.

Cons
Besonders nervig waren die vielen Fehler, die in dem System noch vorhanden sind. Wir kamen uns immer wieder vor, als wären wir kostenlose Testpersonen für Avantio. Und ich meine jetzt nicht die Rechtschreibfehler oder kleine Sachen. Da waren und sind bugs drin, die wirklich heftig waren. Ok, Fehler können passieren, aber wie mit der Meldung umgegangen wird, ist dann doch erstaunlich, zumal man das nur noch über ein Ticketsystem melden kann. In den letzten 1 1/2 Jahren hatten wir insgesamt über 400 automatische Antworten auf unsere Fehlermeldungen, Probleme, Verständnisschwierigkeiten, ... - was aber auch teilweise an uns lag, weil das System eben nicht gerade intuitiv zu bedienen ist). Die Webseite ist ziemlich langsam - Antwort: ist halt so. Teilweise schnippische Reaktionen des Support-Teams. Beschwerden wurden nicht wirklich ernst genommen. Standardantwort: "... es tut mir leid ..." aber wenn die vielen Tage Arbeit und der Ärger, die wir für die ganzen Fehlerkorrekturen benötigten, so abgetan werden, fehlt es uns an Verständnis. Wenn ich nur 3 Tickets mit den jeweiligen Antworten von Avantio hier veröffentlichen würde, wäre ein Großteil der Interessenten sicherlich gleich bedient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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MONIA S.

Good and professional service

Used daily for 1-2 years
Reviewed 2017-06-17
Review Source: Capterra

Easy way to connect to channels managers

Pros
The Connectivity with the cChannel Manager is fast and simple, it is good that all the information goes straight away to channel, such as photos and apartment profiles.

Cons
At the beginningIt is not very intuitive to work with also The information tab is not very organized.

Response from Avantio


Dear Monia, Thanks for leaving a review for Avantio! we appreciate your comments and will take them on board. We're pleased to hear that you have benefited from the integrated channel manager, and hope that this feature helps you grow your business in your partnership with Avantio.
Please feel free to contact us if you need anything, kind regards The Avantio Team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Avantio pricing

Starting from
$200/month
Pricing options
Subscription
View Pricing Plans

Subscription-based, with no commission fees on your bookings

Avantio features

API
Booking Management
Calendar Management
Channel Management
Electronic Payments
For Vacation Rentals
Housekeeping Management
Online Booking
Payment Processing
Reporting/Analytics
Reservations Management

Activity Dashboard (98 other apps)
CRM (118 other apps)
GDS/OTA Integration (104 other apps)
Inventory Management (99 other apps)
Promotions Management (95 other apps)
Rate Management (110 other apps)
Reporting & Statistics (123 other apps)
Room Booking (129 other apps)
Third Party Integrations (97 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Avantio

Key features of Avantio

  • Payment Processing
  • Fee / Commission Management
  • Property Search
  • Property Database
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Owner Statements
  • Social Media Marketing
  • Providers intranet
  • Accounting processes
  • Property categories
  • Accounting features
  • Business process automation
  • SSL certification
  • PCI credit card processes
  • Channel Manager
  • Multi-lingual
  • Multi-currency
  • Integrated marketing tools
  • Instant booking
  • Reservation history
  • Full calendar synchronisation
  • Multiple card processing options
  • Property management dashboard
View All Features

Benefits

- Features to enable business management, with an easy-to-use dashboard providing at-a-glance information of the essential features, exportable accounting figures, PCI compliance, and SSL certification.

- Automated property management processes, to reduce the time required to undertake daily tasks. These include customer contact features, payment collection, and guest review management.

- Tools designed to increase bookings and fidelity to the brand, with a check-in online, tourist intranet, editable booking forms, property categories, and clear online booking processes.

- Features designed to aid all aspects of property management, with a complete owner intranet, and secure service providers intranet.

- One click processes to connect to and manage agreements with portals, to communicate with clients, and to make and receive payments.