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Avantio Reviews

Reviews summary

Overall rating

4.8

87

5

4

3

2

1

71

15

1

0

0

99%
positive reviews
98%
would recommend this app
How would you rate Avantio?
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Pros

I am a real Avantio fun, they listen to you, perform efficiently and continually upgrade their systems and services. The great support team is always ready to help and give useful suggestions.

ST

Serena T.

The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4.

BF

Bruno F.

Also the report you can extract for your accounting are very customizable and the result we reached is perfectly adapted to our needs and was customized at a great price.

LE

Loic E.

Cons

The problems we have to deal with are referred to our peculiar agency layout and not due to system's issues.

CF

Cesare F.

I used my previous booking platform for almost 10 years and encountered numerous issues as the system was constantly revised and the results were very much hit and miss.

CC

Chris C.

Largely because it was the first proprietary property management system & channel manager we have used. The new website was totally new, no integtration.

IG

Ian G.

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87 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Enjoyed working with the team

Reviewed 5 years ago

All things in one place.

Pros

It works! I have used other systems that don't work and getting things put right hard. At Avantio changes to suit us were made quickly without fuss.

Cons

No cons were added to this review

Vendor response

Hi Stephen, Thank you for taking the time to leave a review for Avantio! We're very pleased to hear that you are happy with our vacation rental software, especially the fact that everything is in one place. Our software is full of integrated features so you don't have the problems that come with working with external third companies and we're glad to hear that it helps your business. Looking forward to continuing to work together, The Avantio team.

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very intuitive software!

Reviewed 2 years ago
Pros

ease of use and accessible everywhere. Very responsive customer service and always attentive to improve the software. very intuitive software and ease of integration into our processes.

Cons

the missing features are being integrated and I don't see any weaknesses.

This review was translated from French. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good service and very useful for business development

Reviewed 2 years ago

Avantio is providing a very good service! Our personal advisor [SENSITIVE CONTENT HIDDEN] from Avantio answering and helping us directly with any question we have. Thank you very much for the good service and helping us our business to grow! This company interacts a lot with its customers offering us always nice events and trainings.

Pros

Usability and all the different offers options to help our company in managing our rental properties.

Cons

I like everything! Always improving and developing this software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice experience

Reviewed 3 years ago

It makes our business easier

Pros

I like all the facilities that it offers, but the quick menu is great

Cons

The contability, it could offer more chances

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Since I work with this software the organization it's better than before.

Reviewed 5 years ago

the main one is the organization

Pros

I like there is a possibility of uploading a lot of photos at the website, the easy organization and the time you save to control all the bookings, balances etc...

Cons

I think the price is a little bit expensive and the software of the SALES could be improved. I think it's necessary the attachment of documents to save important documents of each property.. I have to use other data base for this reason and it's no comfortable.

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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I AM OVER THE MOON!!!!

Reviewed 5 years ago

Thank you Paolo and the rest of the Avantio team for a wonderful experience. While we are still new comers to the Avantio world our experience so far has been wonderful! We find the software incredibly easy to work with and a very satisfying experience. After several attemps to have a userfriendly site both for our guests as well as for ourselfs and failing each time we are now very much looking forward to having Catalanways Avantio new website online.... I guess I will tell you more about this later on :-)))

Pros

Very happy with every aspect so far!

Cons

NONE

Vendor response

Hi Eva, thank you for taking the time to review Avantio and our software. We're very pleased to hear that you are happy with Avantio vacation rental software and our team. We have focused on developing our software over the last 16 years, to meet the growing and changing needs of the vacation rental market, and it's always great to hear that we are achieving this. If you need anything, please don't hesitate to contact us, Many thanks The Avantio Team.

Overall Rating
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  • Ease of use
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  • Likelihood to recommend10/10

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Excellent

Reviewed a year ago
Pros

Complete and efficient solution for the management of seasonal rentals. Very efficient channel manager. CRM at the top

Cons

The cost of some features is high (but the result is still there)

This review was translated from French. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very happy about Avantio

Reviewed 4 years ago
Pros

Probably one of the things that we liked the most about Avantio is that we can now manage all our properties together, even if they are published in different severals. We are very happy about this!! And all the staff has always tried to accomodate our requests and moreover our enquiries.

Cons

There are still few things that need to be fixed, but overall it is a valid software.

Overall Rating
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Good team!

Reviewed 5 years ago
Pros

Always they are innovating and developing improvements, professional and serious people.

Cons

In the weekend support doesn't work...

Vendor response

Thanks for leaving us a review Hugo, we are very appreciative of your feedback. With regards to your comment about our customer service team, as in almost 100% of the industry, we offer customer support Monday to Friday, 9am to 7pm. In addition we also have an emergency team working 24/h 365 days a year to attend to emergencies. We regularly review our customer service needs as with all other aspects of the company, and make changes when required. As a company we are continuously developing our software and channel manager to reflect the changing needs of our clients and we're happy to see that you commented on that. Looking forward to working together further, The Avantio team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use and works great.

Reviewed 4 years ago
Pros

-Easy to use -Many language options -Functional -Syncs perfect with many OTAs -Great Customer Support

Cons

No cons were added to this review

Vendor response

Thanks for leaving Avantio a review Ferdinand! We're very pleased to hear that you're happy with the services that we offer. We have some new OTAs joining our Preferred Partnership in the integrated Channel Manager in the coming months too, so look out for our newsletters! Looking forward to continuing our partnership, The Avantio Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Don't like writing reviews

Reviewed a year ago

great

Pros

Great product - no frills or shiny bits and bobs. Exactly what i need no more no less, saves massive amounts of time

Cons

Can be a bit confusing to start but onboarding was great

Overall Rating
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Excellent

Reviewed 4 years ago
Pros

I am really glad that i have found AVANTIO. Working with this great software daily, makes more fun at work.

Cons

I am a 100 % satisfied customer, so i can not write any cons, sorry. Thank you for being always there for me.

Vendor response

Thank you for your comment Elisabeth - we are extremely happy to partner with yourselves as the professional people that you are.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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BRAVO TO THE AVANTIO TEAM

Reviewed 2 years ago

Thanks to the AVANTIO software, we have greatly developed our rental level, yet with a declining number of mandates.

Pros

Very easy to use (inductive) and very powerful software; accompaniment and permanent support of the team.

Cons

The option counted which is not yet operational.

This review was translated from French. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All the avantio team is really efficient and brings quick answers to our questions

Reviewed 5 years ago
Pros

The possibility of adapting it to our needs and correcting our errors when it's necessary and the fact there is always somedy to responds to our questions

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very easy to used, very usefull, save time

Reviewed 4 years ago

Save of time

Pros

Avantio it's great, it's save you great amount of time everyday. Everything is in one place so you can easily manage your business.

Cons

They could help a bite more about how to set up every rental portal and understand what's synch and what's not.

Vendor response

Dear Cyril, thanks for leaving us a review! Our goals include providing features and tools to save you time, money and help you increase bookings and revenue and so we're very pleased to hear how using Avantio software is helping your business save time. We have a team who can help you with your rental portals, with full information on what is synched. If you need any assistance with the portals you work with or would like to connect to, please get in touch. Thank you, The Avantio Team

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  • Ease of use
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Amazing channel manager

Reviewed 4 years ago
Pros

Our experience with Avantio has been great since the first moment. All the SouthVillas team are so greatful for their customer support. The software-use is intuitive and comfortable. All our questions and problems have been solved effectively! :)

Cons

We are missing some pro-skills at the webpage, but we are sure that they will improve this area as soon as possible.

Vendor response

Dear Patricia, Thank you for your review of Avantio! We're pleased to hear that our customer service team has been supportive for your agency, and that you've benefited from the design of the software. We're always making improvements to our web designs, and appreciate your comments. Looking forward to working together, The Avantio Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robustness and Reliability

Reviewed 2 years ago

Since I have avantio, my daily operations have improved in efficiency and this has allowed my business to grow.

Pros

- Full & very specialized software in the vacation rental industry - Powerful Owner Management System - Excellent customer support

Cons

The price could be lower but it is a good product

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My experience has been awesome! We did not know the product and it has been really useful.

Reviewed 4 years ago
Pros

What I liked the most about this software has been the easy way to perform and work with it. It is very intuitive and thorough.

Cons

What I liked the least about this software has been the fact that sometimes I had to translate texts into another languages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for Property Manager

Reviewed 3 years ago
Pros

Avantio is the more editable and easy friendly access program for Property Manager. I was looking for a all-in-one solution all these months and finally found Avantio. They are the only one to propose a clear process to manage the monthly payment to owners, to collect payment and clients data. Our wonderful trainer did a very great job with intense weekly training until we were able to manage the software by ourselves. Thank you to our rep.

Cons

I am expecting more preferred partners through the Channel Manager...I am sure we will have more connection in the future months.

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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amazing

Reviewed 3 years ago
Pros

Avantio, is a very precise software, until today we have never had an overbooking, our company has been using it for some time. Our assistant Vincenzo, is always precise, always helps us when we need assistance. Fantastic

Cons

to change simple photos from the site, it takes too much time

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Great software for our business

Reviewed 6 years ago

We came to Avantio after many years of running our own systems and more recently a different property management software. Avantio offer us a very good solution to our needs - we run a property management business and also a rentals busines operating in two languages. We needed to have website, marketing, bookings, accounts, cleaning and guest services handled by one system for both rented and privately used properties, and we need to have quality support available. The Avantio team were welcoming and helpful through the sign-up and transer process and have since been thoroughly efficient, knowledgeable, helpful and friendly since. There is even an online Chat Now function for contacting the support team if required. Very much recommended.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for leaving a review for us Ben. We¿re always pleased to see that our hard work is helping you with your business. Please don¿t hesitate to get in touch if we can help you further.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ingenious software for processing our bookings

Reviewed 4 years ago

Even the customer support of Avantio leaves nothing to be desired / the support will help you quickly if you need help.

Pros

The Vrms software helps us with all matters we need to be able to work clearly, quickly and without errors.

Cons

No cons were added to this review

Vendor response

Thank you Oliver for your review. We're very pleased to hear that you are benefiting from the tools within the VRMS software and from the work of our customer support team! Looking forward to continuing working together, The Avantio Team

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User beginning with Avantio, I discover quite the days of the applications, the links, of this syste

Reviewed 5 years ago
Pros

Intuitive software allowing to manage easily the customers, the reservations, the alignment(the on-line publishing) once "mastered", a lot of time(weather) gained(won) in term of management of the properties(goods)

Cons

A control(master's degree) of such a 100% software asks some time .Ne not to be afraid of discovering him(it) "by making out a will" every day of the simulations and Thanks :-)

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Great experience, easy of use and reactive customer service

Reviewed 6 years ago

I have been using Avantio for the last 18 months. I am taking care of 42 properties around lake Annecy, french Alps. This tool helped me very much to improve my bookings, to be more efficient and definitely to follow much better my bookings and customers. I would definitely recommend this tool to any holiday rentals properties manager.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Sophie for taking the time to review your experience with Avantio. The team are happy to hear the booking system has helped improve your property management. We have worked hard to develop one of the best vacation rental management software products on the market which aims to make your work easier. Please don't hesitate to contact us if you need anything. Kind regards, the Avantio team.

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A huge step forward with Avantio

Reviewed 6 years ago

I am impressed with their customer care, this is one of their best sides. They really care for you. This is experience number 2, I was with a different PMS until last fall; it has been challenging at the very beginning. Yet, their professional, expert and gentle staff were clear, polite and patient with us and made sure all the transactions from the previous Vacation Rental Software provided to them became very fast and efficient. We were able to upload pictures, text, rates in minutes. But the BEST part is that you are able to decide and synchronize your adverts with main promoting channels and portals in a blink of an eye, simply selecting or deselecting check boxes of corresponding unit.

Pros

No pros were added to this review

Cons

No cons were added to this review