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Operto Teams

4.9
(94)

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Vacation rental & housekeeping management

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(6)

Operto Teams Pricing, Features, Reviews and Alternatives

Operto Teams FAQs

Q. What type of pricing plans does Operto Teams offer?

Operto Teams has the following pricing plans:
Starting from: $7.00/month
Pricing model: Subscription

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Q. Who are the typical users of Operto Teams?

Operto Teams has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Operto Teams support?

Operto Teams supports the following languages:
English

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Q. Does Operto Teams offer an API?

Yes, Operto Teams has an API available for use.

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Q. What other apps does Operto Teams integrate with?

Operto Teams integrates with the following applications:
Booking Automation, Hostaway, Escapia, Uplisting, Rentals United, Tokeet, Cloudbeds, RNS Timeshare Management Software, OwnerRez, BookingSync, Smoobu, MyVR, WebRezPro, Beds24, Lodgix, Guesty For Hosts, LiveRez, Hostfully Property Management Platform, 365villas, Bookster, Guesty, Zeevou, Apaleo, eviivo, NewBook, Hospitable.com, Lodgify, Lodgable

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Q. What level of support does Operto Teams offer?

Operto Teams offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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Operto Teams product overview

Price starts from

7

Per month

Other

What is Operto Teams?

Operto Teams (formerly VRScheduler) is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, Operto Teams supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.

Key benefits of using Operto Teams

  • Operto Teams allows users to auto-import bookings from almost any booking software, including Airbnb, Homeaway and LiveRez.

  • Task generation rules automate virtually any task flow based on check in, check out, mid stay, mid vacancy or schedule.

  • Users can manage staffing schedules using the drag-and-drop scheduling interface with color-coded regions, last minutes and quick changes.

  • Users can generate reports to gain insight into issues, bookings, notifications, time tracking, and more.

  • Automatic alerts inform users immediately to overdue tasks, task completions, last minute bookings, any reported damage, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Videos
    Live Online

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    Starting from

    7

    Per month

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    120

    Per month

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    Why am I seeing this?

    Operto Teams pricing information

    Value for money

    5.0

    /5

    94

    Starting from

    7

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Operto Teams features

    Functionality

    4.9

    /5

    94

    Total features

    32

    5 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Third Party Integrations
    API
    Data Import/Export
    Billing & Invoicing
    Alerts/Notifications
    Scheduling

    Functionality contenders

    Operto Teams users reviews

    Overall Rating

    4.9

    /5

    94

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.74/10
    Rating distribution

    5

    4

    3

    2

    1

    87

    6

    1

    0

    0

    Pros
    The people behind the scenes are prompt, courteous and supremely helpful. It has changed the way we do business and I am eternally grateful.
    It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.
    She followed up to make sure we were happy with the program. I have been very pleased with the program and also the excellent customer service recieved before the sale and after the sale.
    Cons
    Initial training is very vague and we have to come back a lot with questions.
    Also we can better track work for payment, and problems can be assigned and not forgotten, we were losing money by fixing stuff but forgetting to document it in order to bill for it.
    There were a couple of confusing set-up features upon the initial set-up. Although CEO was very quick to modify what was not pertinent for my company.

    Overall rating contenders

    SS
    AvatarImg

    Sheila S.

    Owner

    Hospitality, 11-50 employees

    Review source

    Overall Rating

    Software designed with user in mind

    Reviewed 2 years ago

    Transcript

    Sheila: My name is Sheila and I am the owner of a cleaning and linen company. This is for hospitality...

    TL
    AvatarImg

    Tyler L.

    Hospitality, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A great all-in-one tool for small and large businesses

    Reviewed 3 years ago

    VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support [SENSITIVE CONTENT HIDDEN] has been prompt and extremely helpful.

    Pros

    Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view. Task management automations are easy to setup for housekeeping.

    Cons

    Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.

    Vendor response

    Hi Tyler, Thank you for your 5-star review of VRScheduler! In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss. Thanks again for your amazing review! Jill

    LH
    AvatarImg

    Lisa H.

    Hospitality, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect software for scheduling your staff for your Vacation rental management Company!

    Reviewed 5 years ago

    My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!

    Pros

    It puts my mind at ease knowing I can rely on this program. Everything that pops up moment to moment gets scheduled in ASAP, this way nothing is missed. It is integrated with our reservation system and everything is kind of on auto pilot. The owner is awesome to work with and very accommodating. This is a very workable system.

    Cons

    Could use a APP on this program. I also would like when I inactivate employees on the VR, if it would delete them altogether and maybe be able to pull up in a archive folder instead. That way won't loose their info, but its out of the way for when you run reports . Same thing with starting a new property, can archive or delete old rules to not have to scroll though. Nothing major.

    Vendor response

    Hi Lisa, Thank you for your review of our vacation rental software. We are so happy it is working for scheduling your staff. Thanks too for your feedback regarding the filtering and archiving. We will improve this area and get back to you directly. Cheers, VRScheduler

    LS
    AvatarImg

    Lili S.

    Hospitality, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Excellent Client Services, Favorable Features

    Reviewed 4 years ago

    CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients. More so, VRS has definitely added value to our guest services protocol - hope our requests can be successfully integrated as well.

    Pros

    Love how ways it is to set up and how user friendly program is - training the team was relatively easy. Perhaps best part of VRS is diligence of client services.

    Cons

    There's some specific requests we'd like to see being: 1. Ability to capture and report any reviews and ratings from guests' OTAs into VRS: particularly cleans. We'd like to correlate cleaning reviews to the cleaner for performance metrics and employee recognition 2. See who assigned the task 3. Ability to have team add cleaner from third-party cleaning company without an administrator 4. Ability to connect to Your Welcome Tablet and communicate any late check out requests

    Vendor response

    Hi Lili, Thank you for your review! We are very happy to hear that you are pleased with our Customer Support Team, and ease of setup. In regards to your list of requested functionality, thank you for your feedback, and although VRScheduler does not offer functionality that pertains to the guest side of the industry, I do like your idea of tracking quality control in the system and will present it to our Development Team. We know our customers are very busy, so thank you again for finding time in your day to write this review. Elaina

    TL
    AvatarImg

    Toni L.

    Real Estate, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very happy with VRScheduler

    Reviewed 2 years ago

    We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for last minute bookings as well as property inspections being set up/arranged prior to check ins!

    Pros

    We love how customizable it is to our business and the integration went easily with Ownerrez. It automatically arranges cleanings/inspections which helped free up A LOT of time. We are able to put specific instructions/requests for each property for the cleaner so nothing gets missed. Customer service is always nice, helpful and respond in a timely manner.

    Cons

    It takes a bit of time to update the system once a change is made. *We wish there was an SMS messaging system we could send out to our vendors/cleaners regarding last minute changes/notes they need to be aware of.

    Vendor response

    Dear Toni Thank you so much for your great feedback. We are delighted to have another satisfied customer and love how easy our system was for you to implement and how timesaving and efficient it has proven to be for you. With regards to an SMS messaging system, we have recently added a Slack integration. I will reach out to be sure you know how to implement this piece. In the meantime, please stay safe and if we can assist you with anything VRScheduler related then just give us a shout. Kind regards and stay safe Jill Mason, CEO VRScheduler

    KM
    AvatarImg

    Kim M.

    Facilities Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Awesome cleaning business management software

    Reviewed 2 years ago

    This company is super responsive, and knows what it’s like in the field and on the management side of things. I have had nothing but positive experiences with VRS.

    Pros

    I love how we can link our vacation rental owner schedules directly to our scheduling calendar. I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.

    Cons

    We are in communication with the development team at VRS about a couple of additional features we would like to see. But that’s only because we’ve added residential cleans, on top of our vacation rentals. As for vacation rental cleaning management software, I couldn’t ask for anything more.

    Vendor response

    Dear Kim, Thank you for your truly amazing 10/10 score. We are delighted that your job is now so much easier since you started to use the VRScheduler and we appreciate your recommendation as well as thoughtful words regarding our truly amazing staff members. If we ever have any questions regarding VRScheduler then please don't hesitate to reach out to us. Warm regards and please stay safe Jill Mason, CEO VRScheduler

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