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Q. Who are the typical users of Operto Teams?
Q. What other apps does Operto Teams integrate with?
Operto Teams integrates with the following applications:
Booking Automation, Hostaway, Escapia, Uplisting, Rentals United, Tokeet, Cloudbeds, RNS Timeshare Management Software, OwnerRez, BookingSync, Smoobu, MyVR, WebRezPro, Beds24, Lodgix, Guesty For Hosts, LiveRez, Hostfully Property Management Platform, 365villas, Bookster, Guesty, Zeevou, Apaleo, eviivo, NewBook, Hospitable.com, Lodgify, Lodgable
Operto Teams (formerly VRScheduler) is a vacation rental and housekeeping management software which enables property managers, cleaning companies, hot tub service companies, and vacation rental owners to streamline employee and task scheduling, using a drag-and-drop scheduling calendar with workload balancing and color-coded regions. Designed to automate vacation rental operations, Operto Teams supports booking auto-import, task generation, completion notifications, reports, alerts, and checklists.
Typical customers
Platforms supported
Support options
Training options
Starting from
7
Per month
Other
Starting from
120
Per month
Other
Overall Rating
4.9
/5
94
Positive reviews
87
6
1
0
0
Sheila S.
Owner
Hospitality, 11-50 employees
Review source
Transcript
Sheila: My name is Sheila and I am the owner of a cleaning and linen company. This is for hospitality...
Tyler L.
Hospitality, 11-50 employees
Used daily for 6-12 months
Review source
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VRS has been an amazing tool when coordinating our housekeeping teams and schedules. Virtually no bugs and customer support [SENSITIVE CONTENT HIDDEN] has been prompt and extremely helpful.
Detailed multi-calendar allows us (and our teams in the field) to easily visualize 100+ properties from a single, birdseye view. Task management automations are easy to setup for housekeeping.
Limitations with invoice creation and quality of the API connection with our Property Management Software. Overall, the system works just fine but we wish VRS had a few more tools to connect our tasks with our maintenance pipeline and revenue.
Hi Tyler, Thank you for your 5-star review of VRScheduler! In regards to your requests, I have good news. We currently have invoicing via stripe in Beta, and will have an API available and a connection with Zapier that will provide the connections by the end of this quarter. I will reach out directly to dicuss. Thanks again for your amazing review! Jill
Lisa H.
Hospitality, 11-50 employees
Used daily for 6-12 months
Review source
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My experience is fantastic. I am so relived we finally found a software program for scheduling staff and guest needs that actually works. Our company has about 130 plus properties. This company is great to work with and has been more than accommodating to us and has been constantly improving anything brought to there attention. I have looked for over 4 years and use to manually do all the schedules and payroll. This saves time, it makes sure things get done, it creates a lot more structure, puts you more on auto pilot, can customize things to fit your company needs. My staff loves it also. I don't know what I would do with out it now that I am in it completely!
It puts my mind at ease knowing I can rely on this program. Everything that pops up moment to moment gets scheduled in ASAP, this way nothing is missed. It is integrated with our reservation system and everything is kind of on auto pilot. The owner is awesome to work with and very accommodating. This is a very workable system.
Could use a APP on this program. I also would like when I inactivate employees on the VR, if it would delete them altogether and maybe be able to pull up in a archive folder instead. That way won't loose their info, but its out of the way for when you run reports . Same thing with starting a new property, can archive or delete old rules to not have to scroll though. Nothing major.
Hi Lisa, Thank you for your review of our vacation rental software. We are so happy it is working for scheduling your staff. Thanks too for your feedback regarding the filtering and archiving. We will improve this area and get back to you directly. Cheers, VRScheduler
Lili S.
Hospitality, 11-50 employees
Used daily for less than 6 months
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CSR did an amazing job at training our team and continues to provide outstanding support. She is responsive and gives us a sentiment that she truly cares for her clients. More so, VRS has definitely added value to our guest services protocol - hope our requests can be successfully integrated as well.
Love how ways it is to set up and how user friendly program is - training the team was relatively easy. Perhaps best part of VRS is diligence of client services.
There's some specific requests we'd like to see being: 1. Ability to capture and report any reviews and ratings from guests' OTAs into VRS: particularly cleans. We'd like to correlate cleaning reviews to the cleaner for performance metrics and employee recognition 2. See who assigned the task 3. Ability to have team add cleaner from third-party cleaning company without an administrator 4. Ability to connect to Your Welcome Tablet and communicate any late check out requests
Hi Lili, Thank you for your review! We are very happy to hear that you are pleased with our Customer Support Team, and ease of setup. In regards to your list of requested functionality, thank you for your feedback, and although VRScheduler does not offer functionality that pertains to the guest side of the industry, I do like your idea of tracking quality control in the system and will present it to our Development Team. We know our customers are very busy, so thank you again for finding time in your day to write this review. Elaina
Toni L.
Real Estate, 1-10 employees
Used daily for 1-2 years
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We have definitely been saved many times by VRScheduler with cleanings being arranged/set up for last minute bookings as well as property inspections being set up/arranged prior to check ins!
We love how customizable it is to our business and the integration went easily with Ownerrez. It automatically arranges cleanings/inspections which helped free up A LOT of time. We are able to put specific instructions/requests for each property for the cleaner so nothing gets missed. Customer service is always nice, helpful and respond in a timely manner.
It takes a bit of time to update the system once a change is made. *We wish there was an SMS messaging system we could send out to our vendors/cleaners regarding last minute changes/notes they need to be aware of.
Dear Toni Thank you so much for your great feedback. We are delighted to have another satisfied customer and love how easy our system was for you to implement and how timesaving and efficient it has proven to be for you. With regards to an SMS messaging system, we have recently added a Slack integration. I will reach out to be sure you know how to implement this piece. In the meantime, please stay safe and if we can assist you with anything VRScheduler related then just give us a shout. Kind regards and stay safe Jill Mason, CEO VRScheduler
Kim M.
Facilities Services, 1-10 employees
Used daily for 1-2 years
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This company is super responsive, and knows what it’s like in the field and on the management side of things. I have had nothing but positive experiences with VRS.
I love how we can link our vacation rental owner schedules directly to our scheduling calendar. I like the ease of making changes on the calendar, and I really like how simple it is to communicate jobs and notes to staff.
We are in communication with the development team at VRS about a couple of additional features we would like to see. But that’s only because we’ve added residential cleans, on top of our vacation rentals. As for vacation rental cleaning management software, I couldn’t ask for anything more.
Dear Kim, Thank you for your truly amazing 10/10 score. We are delighted that your job is now so much easier since you started to use the VRScheduler and we appreciate your recommendation as well as thoughtful words regarding our truly amazing staff members. If we ever have any questions regarding VRScheduler then please don't hesitate to reach out to us. Warm regards and please stay safe Jill Mason, CEO VRScheduler