iBex PMS Pricing Plan & Cost Guide

iBex PMS

Cloud-based property management system for hotel operators

4.44/5 (18 reviews)

iBex PMS Pricing

Starting from: $63.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Pricing based on number of units, plus plan and features selected

Standard package configurations include:

ENTRY (starter): $63 per month
PROFESSIONAL (comprehensive): $95 per month
ENTERPRISE (the works): $229 per month

Contact Seekom for a custom package configuration and plan quote.

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iBex PMS Pricing Reviews

Pros
  • Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests.Julie A.Read the full review
  • Very helpful staff and they seem to be constantly improving the software.Michelle B.Read the full review
  • I would like to see Seekom hooked up with AirBNB however , as this would provide good competition for Booking.com.Michael C.Read the full review
Cons
  • I have found that the software and support have taken the stress out of property Management. No more having to update a several booking sites, once a booking has been received.Peter H.Read the full review
  • Accounting package is very poor. These days holiday parks are owned by several owners who rent or lease their sites.murray c.Read the full review
  • However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it.paul c.Read the full review
80%
recommended this to a friend or a colleague

3 reviewers had the following to say about iBex PMS's pricing:

Paul Chatwin

Using Seekom Ibex in the UK for 3 years now - EXCELLENT

Used daily for 2+ years
Reviewed 2016-07-12
Review Source: Capterra

We are a 19 bedroom hotel based in Somerset, UK. As we have developed our online presence during the last 3 years, Ibex has been there and managed our changes very well. Our integration with channels such as Booking.com and Expedia have been excellent and the system saves so much time. We have 3 of our own websites and we can tailor our prices for each one automatically; ensuring we target different markets effectively.

Pros
Once set-up (by Ibex) the system is straight-forward to understand and use. It does help if you have some computer knowledge as you feel comfortable clicking options BUT the help guides in text and video format are excellent.

Cons
We'd like to see a couple of minor improvements to Guest Check-In Forms and have suggested these. If more users suggest them it will move up the queue to be implemented. However, it would be handy to have a "cost option" to have something implemented which - if others begin using it - could be refunded at a later date?

Response from Seekom


Hi Paul,
Thank you for your positive review. We are introducing greater automation to enable our users to have design ccntrol of forms and reports. oneUP will be able to brief you of these changes coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie Armstrong

Awesome!

Used daily for 6-12 months
Reviewed 2017-05-17
Review Source: Capterra

Pros
Quite easy to use with comprehensive options. I had used another channel manager but moved to Seekom on recommendation. Seekom was so much better and more cost effective. The support is really awesome as the consultants are all very knowledgable and helpful - always getting back to us quickly with any of our requests. We HIGHLY recommend Seekom from our personal experience.

Response from Seekom


Thanks so much for your positive review Julie. We look forward to bringing you more new features which will be of value to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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paul chatwin

One year on - how things change (unfortunately)

Used daily for 2+ years
Reviewed 2017-08-04
Review Source: Capterra

Pros
The majority of the software is unchanged from my review one year ago. There have been some new or revised items but nothing to be praised.

Cons
NZ SUPPORT - TERRIBLE. Seekom finally released a newer modern looking Booking Engine - unfortunately, it does not work if you happen to set up a min 2 night stay - the system just states "unavailable" when rooms are available. We are more than 1/2 way through our summer season and a large proportion of our bookings should be self-generating via our website. However, this fault means we are getting very few direct bookings and we are having to pay commissions to OTAs because of it. We keep being promised a fix but it just isn't happening - they either cant fix it or they arent bothered. The UK agents are trying to get Seekom to get it sorted but it seems to be falling on deaf ears. PMS is becoming an even more competitive market, with many very affordable, high spec systems emerging from India. We are looking.

Response from Seekom


I understand the fault you are referring to has been identified and resolved with an upload due on Monday. I would recommend you keep in touch with oneUP who provide support to UK based system users and can advise you further.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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