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iGMS
5
220
4
58
3
17
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software for professional hosts & companies
Table of Contents
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iGMS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
iGMS overview
Based on 300 verified user reviews
What is iGMS?
iGMS is a vacation rental solution with key features that include guest communications, reservations management, and more.
Who uses iGMS?
By industry, iGMS reviewers are most commonly professionals in hospitality (39%). The most frequent use case for iGMS cited by reviewers is vacation rental management (75% of reviewers).
What do users say about iGMS pricing?
Reviewers indicate iGMS offers fair and affordable pricing for its features, especially for small businesses. Some users say the free trial is helpful, but others report confusion around billing and feel costs are high for smaller portfolios.
Starting price
per month
Alternatives
with better value for money
iGMS’s user interface
iGMS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about iGMS?
Users report iGMS streamlines property and rental management, with multi-calendar syncing, message automation, and unified guest communication saving significant time. They find it especially helpful for managing multiple properties and coordinating with teams, and say the interface is generally user-friendly, though some mention a learning curve and areas that could be more intuitive. They value the fair pricing and flexibility for different business sizes.
Some say bugs and syncing issues occasionally disrupt operations, and they experience inconsistent customer support—while many praise responsive and knowledgeable service, others report slow replies or difficulty reaching support by phone. They also note that pricing tools and customization could be improved.
Select to learn more
Who uses iGMS?
Based on 300 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
iGMS's key features
Most critical features, based on insights from iGMS users:
All iGMS features
Features rating:
iGMS alternatives
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Starting from
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Per month
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Starting from
16
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iGMS pricing
Pricing plans
Pricing details:
User opinions about iGMS price and value
Value for money rating:
Of 36 reviews that provide robust commentary on iGMS's price and value, mention it in a positive light.
Reviewers indicate iGMS offers a fair and affordable price for the range of features included, especially for small businesses and those scaling up. Some users say the free trial helps them evaluate the platform before committing. They appreciate that basic plans cover essential tools like team management, pricing, and communication. Some reviewers find the pricing competitive compared to alternatives, but others feel the cost is high for single owners or smaller portfolios. Some users report confusion around billing and recent price changes, and a few feel the software is overpriced for the functionality provided.
, and
iGMS integrations (10)
Integrations rated by users
We looked at 300 user reviews to identify which products are mentioned as iGMS integrations and how users feel about them.
iGMS customer support
What do users say about iGMS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of iGMS customer support.
Widely noted by reviewers, iGMS customer support is fast, friendly, and consistently resolves issues efficiently.
A number of users highlight the team's professionalism, knowledge, and ability to provide helpful onboarding and setup assistance.
Multiple users appreciate the ease of reaching support via chat and the helpful advice and resources shared beyond technical help.
A minority of users report slow response times, difficulty reaching support by phone, and inconsistent follow-up from the team.
Support options
Training options
To see what individual users say about iGMS's customer support, check out the review snippets below.
“All features are easy to use, rarely any issues with the software- the IGMS customer support is absolutely amazing.”
Billee H.
Owner
“Most importantly iGMS support team are fast response and always answered all my questions.”
Andrew K.
Director
“I really did want to use this program but even after replying to that message they still had no accountability or wiliness to provide proper support and customer service - If this company starts investing in proper customer support they will trump their competition, until that happens beware if you use this system.”
Bryce M.
Policy Manager
iGMS FAQs
iGMS has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises
These products have better value for money
Q. What is iGMS used for?
iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free (no credit card). iGMS FEATURES: - Channel manager - Automated guest messaging - Management of multiple accounts - Multi-calendar - Team management - Automated guest reviews - Financial reporting - Cleaning & task management - In-app and email notification - Key exchange management - Payment processing - Direct booking management - Mobile apps (iOS & Android) iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business. Contact us if you have any questions or would like to schedule a demo: sales@igms.com https://www.igms.com
Q. Does iGMS support mobile devices?
iGMS supports the following devices:
iPad, Android, iPhone
Q. What level of support does iGMS offer?
iGMS offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat
