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Little Hotelier
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Little Hotelier is the all-in-one software for small hotels
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Little Hotelier - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
Little Hotelier overview
Based on 220 verified user reviews
What is Little Hotelier?
By industry, Little Hotelier reviewers are most commonly professionals in hospitality (86%). The most frequent use case for Little Hotelier cited by reviewers is reservations (41% of reviewers).
What do users say about Little Hotelier pricing?
Some users say Little Hotelier offers good value for money due to its affordability and included features. Some reviewers find it relatively expensive, mention price increases, and report limitations like lack of multiple currencies and regional costs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Small Hotels
Mobile Access
Property Management
Booking Room
Booking management limitations
Little Hotelier’s user interface
Little Hotelier pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.8
Ease of use
4.1
Customer support
3.9
Reviews sentiment
What do users say about Little Hotelier?
By industry, Little Hotelier reviewers are most commonly professionals in hospitality (86%). The most frequent use case for Little Hotelier cited by reviewers is reservations (41% of reviewers).
Select to learn more
Who uses Little Hotelier?
Based on 220 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Little Hotelier's key features
Most critical features, based on insights from Little Hotelier users:
All Little Hotelier features
Features rating:
Little Hotelier awards
Little Hotelier alternatives
Little Hotelier pricing
Pricing plans
Pricing details:
User opinions about Little Hotelier price and value
Value for money rating:
Of 33 reviews that provide robust commentary on Little Hotelier's price and value, 62% mention it in a positive light.
Some users say Little Hotelier offers good value for money, highlighting its affordability, competitive pricing, and inclusion of features like SiteMinder integration and an app at no extra cost. Reviewers appreciate the ease of use, robust functionality for the price, and the ability to manage availability and pricing across multiple OTAs. Some users report that, while not the cheapest option, it streamlines operations and saves time. However, some reviewers find it relatively expensive, mention price increases, and note limitations such as lack of multiple currencies and additional costs for certain regions.
, and
To see what individual users think of Little Hotelier's cost and value, check out the review excerpts below.
Little Hotelier integrations (7)
Integrations rated by users
We looked at 220 user reviews to identify which products are mentioned as Little Hotelier integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Little Hotelier customer support
What do users say about Little Hotelier customer support?
Customer support rating:
We analyzed 85 verified user reviews to identify positive and negative aspects of Little Hotelier customer support.
Widespread user sentiment highlights fast, friendly, and helpful responses from the customer support team.
A significant portion of users appreciate the patience and professionalism shown when resolving technical issues.
Frequently reported by users, support is available through multiple channels like chat and phone, with quick resolution times.
A minority of users report slow response times, lack of knowledgeable staff, and difficulty reaching support, especially on weekends.
Support options
Training options
To see what individual users say about Little Hotelier's customer support, check out the review snippets below.
“What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with my Booking.com rates not displaying correctly. Although it wasn't easy for me to understand what was causing the problem, [sensitive content hidden] from the support team was incredibly helpful and patient.”
Anna C.
Commercial Advisor
“fast response support, issues get solved in matter of minutes not days.”
Anin W.
Managing Director
“When you need help with something the customer service is not good - it started off good but the outsourcing or whatever they changed it became difficult to get through then when you did get through you would need to be able to get over an accent issues as well as the technical issue you calling about.”
Gina R.
Business Owner
Little Hotelier FAQs
Little Hotelier has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What is Little Hotelier used for?
We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.
Q. What are the benefits of using Little Hotelier?
• Little Hotelier Channel Manager gives you access to more booking channels than any other hotel channel manager. That means more ways to connect to the niche, local channels that are best for your business.
• Get access to the world’s #1 hotel booking engine from Little Hotelier, and take direct bookings through your own website, social media or use your booking engine as a direct booking webpage and get online quickly.
• Little Hotelier’s all-in-one solution will get your property on leading hotel metasearch sites so you can increase your occupancy without hefty channel commissions. Get your Direct Booking Engine where 75% of travellers are searching and grow your direct bookings without extra admin.
• Little Hotelier can help you design and publish your website, so you can build credibility and drive direct bookings 24/7. Use our direct booking webpage included in your Little Hotelier package, or for a more customised solution, upgrade to one of our more advanced website designs.
• Not only do small accommodation owners need vital operational and transactional reports offered in the Front Desk. But to increase occupancy and revenue you need to know what rates you should be selling your rooms at each day and what distribution strategy works best for your business. It’s all the data and insights you need to make informed and quick pricing decisions, all in one simple, integrated system.
• At the heart of Little Hotelier is the Front Desk. A simple product that gives you greater control, a better guest experience, and hours more back in your day. It’s packed with features to help you manage check-ins, allocate rooms, automate guest communications, process payments, organise your housekeeping, and more, all in one centralised calendar.
• Little Hotelier Pay offers you a convenient way to take payments and more ways for your guests to pay you. Effortlessly secure payments from all your booking channels – reducing risk, minimising cancellations, and optimising your cashflow.
• Guest Engagement allows you to manage all guest communications in a single place, no matter where guests booked or what platform guests communicate with you on. Manage guest communications, automate upsell offers, check-in forms, digital directories, and review collection seamlessly from Little Hotelier.
• With the Little Hotelier mobile app, you can update your pricing, check guests in/out, create or edit reservations, process payments, or make room adjustments, wherever you are. You’ll always be connected and in control with the 5-star rated Little Hotelier mobile app, available on both iOS and Android.
Q. What languages does Little Hotelier support?
Little Hotelier supports the following languages:
Spanish, English, German, Indonesian, Italian, Portuguese, Thai
Q. Does Little Hotelier support mobile devices?
Little Hotelier supports the following devices:
Android, iPad, iPhone
Q. Does Little Hotelier offer an API?
No, Little Hotelier does not have an API available.
Q. What level of support does Little Hotelier offer?
Little Hotelier offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
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