PenAir - 2026 Pricing, Features, Reviews & Alternatives

PenAir is an all-in-one travel agency software that combines CRM, mid-office, and back-office solutions, designed for travel agencies, tour operators, and DMCs of all sizes. This unified platform streamlines bookings, itineraries, payments, supplier management, and customer communication, helping agencies reduce errors, save time, and increase operational efficiency.

Streamlined Booking & Itinerary Management: PenAir simplifies reservations, itinerary creation, and dynamic package management across flights, hotels, transfers, and tours. Multi-channel booking capabilities and real-time updates ensure accuracy, efficiency, and customer satisfaction, making it the ideal travel agency software for modern operations.

Advanced Travel Agency CRM Software: PenAir’s web-based CRM with telephone integration allows agencies to manage leads, track client interactions, and maintain complete communication records. Personalized service is simplified, enabling faster responses, stronger engagement, and higher customer retention. The integrated CRM helps agencies build long-term client relationships and streamline workflows.

Integrated Travel Agency Accounting Software: PenAir supports multi-currency invoicing, GL-based budgeting, bank reconciliation, and audit-ready documentation. Seamless integration with payment gateways such as Sage Pay, Stripe, WorldPay, Wirecard, and AsiaPay enables automatic reconciliation. Manual and automatic PDQ reconciliation ensures accurate financial management and compliance.

Supplier & Commission Management: Track staff commissions, manage supplier relationships, and reconcile payments efficiently. Automated and manual supplier reconciliation reduces errors, ensures transparency, and accelerates settlements.

Comprehensive Documentation & Compliance: PenAir generates all essential travel documents, including quotes, invoices, receipts, e-tickets, confirmations, vouchers, and itineraries. Multi-language support, ATOL and ABTA reporting, currency revaluation, and audit-ready features provide global compliance and operational control.

Real-Time Reporting & Analytics: Customizable reporting and scheduled analytics help agencies monitor performance, track revenue, and analyze operations. Data-driven insights allow agencies to optimize resources, streamline processes, and identify growth opportunities.

Automation & Operational Efficiency: PenAir automates repetitive tasks such as email communication, ticketing, and supplier reconciliation. The PEN In-Box queuing system ensures efficient query management, while the integrated calendar/diary system keeps teams organized and productive.

User-Friendly & Secure: Cloud-based, intuitive, and role-based, PenAir provides secure access to staff while supporting collaboration. Its user-friendly interface reduces training time and accelerates adoption.

Scalability & Growth: PenAir grows with your agency. From small to mid-large operators, it handles increasing transaction volumes, expanding client bases, and complex travel packages, ensuring operational efficiency at every stage.

Maximized Profitability & Customer Experience: By centralizing operations, automating workflows, and minimizing errors, PenAir enables agencies to deliver personalized travel experiences, improve customer satisfaction, and increase revenue.

Trusted worldwide, PenAir is the comprehensive travel agency software with travel CRM , travel agency accounting suite for modern travel businesses. It helps agencies save time, operate smarter, and grow profitably while staying ahead in a competitive travel market.