SabeeApp Reviews

The most important points for me using SabeeApp is how easy system and high connectivity

more features are required, for Pay Masters (pseudo rooms) , Online Payment Options, Two bookings can be shared at the same room / unit.

I love everything about it. It is very easy to use, works seamlessly with the channels and i dont think I have ever had a double booking since I started using it.

There is one thing that really annoys me. When you make a group booking online the system sends a group confirmation. However when I make a group booking manually I am unable to send a group confirmation. The solution is there and I am sure it can not be that hard to make this available . I have requested this a number of times and I have been fobbed off by customer service. I always learned that customer service was giving the customer what they want. Not in this case unfortunately.

It was easy to learn using the application.

It was confusing to see the calendar, didn't offer an option to talk to guests through the channel manager, we had more work with it than with out it

It's easy to understand and operate, what's more important is that the team at Sabee was very helpful when we had difficulties

In the invoice, the balance still appears even though the payment has been completed and we have to manually post it on the service menu and reduce the amount

I have a small guesthouse and after trying several channel manager I found that sabeeapp is the easiest to use. My recommendation is to avoid comparation of features side by side. Many channel managers do the same as sabeapp (in a features list) but the implementation, easy to use, custumer support has no comparation with sabeeapp.

they lack some specific features for my country. Like certificate invoice system and direct automatic comunication of guest information with authorities. Some Portuguese channel manager already do this but no way I would change just for this.

The UI great and ease of use. Minor adjustments are required.

Slow upgrade and development, minor adjustment of UI and ease of entry, user level management.

The ease of use and the best support team I have come across in 20 years in the hotel industry

Guests should be able to manage their bookings online, without having to contact us. Rooms should be able to be "locked" to a specific booking.

At the beginning I needed help that I received from the Support TeamSafe way to avoid cross bookingEasy to handle bookings and invoicing

Adding guest names you have to erase firstContent of the invoice is difficult to modify

Thanks so much for leaving us a 5-star rating - It makes our hearts sing knowing that our software makes your day easier.

service for explaning and help from the staff of sabeeapp

more simple to use will be better and more colours

Thank you, Talha, for your kind feedback and for leaving us a 5-star rating – it's much appreciated. We will share your colour feedback with the product team.

A great cloud system for my hotel's reservations, with a lot of data analysis statistics and user friendly interface..

The API connection with other Internet booking engines. maybe they can add a chat service directly with the guest or built online check-in and Integrated automated payments

Thank you Manolis! I have a feeling that our upcoming features will make you very very happy and your mentioned minuses of the system will be turned to pluses :)

I like that it is easy to use and easy to train employees in using it. I love that it is cloud based - even if I am out of the office I still have control of our reservations, if an employee is having trouble with a reservation I can go on my cloud, login and see the exact reservation they are talking about and help them overcome the issue from anywhere in the world. SabeeApp has helped give me...

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I do not like that there is no spell check for example, if a typo occurs, the misspelled word is not recognized and not underlined red - I always have to check for any spelling errors which can be time consuming as the text is also very small. I cannot seem to connect with my TripAdvisor review express, however this could be a fault on TripAdvisor's side. The link/text for the special offers could be larger as it is quite small text on the IBE and some people may not realise it is a link that takes them to our special offers page.

Very glad to see that SabeeApp can help in your every day life! That's what we are trying to achieve :)

Years ago after changing our pms i tested a lot of pms, but SabeeApp was the only one with full functionality on a mobil device. Also the user friendly use and the customized setup for our staff is a big pro.

Would like some more implentations with other software, but they are working on that

online, easy, pretty fast (nor awesome but very good) is not that expensive, and nor very hard to use, some of my employees says is the easiest the have use compared with others

the lack of some kind of offline data for remote and/or limited confection as in my case can be troublesome some times

The layout is easy to understand and to training new people; overall is quickly to find any mistake made and sort it out. All clear to see all tools that sabeeapp can offer.

Need to create a fake reservation to post any extra upsells.

- Clear calendar - easy to move bookings - a lot of flexibility to suits different types of hotels - possibility to export datas - easy to use for all our staff, even on mobile phone.

- The pre-payment invoicing system is not flexible and the invoice layout is not great / text size is tiny and difficult to read. - The cutting tool to split bookings (when guests change room / upgrade) can be improved. - Connections problems when using VPN.

Hungarian language, helpful staff, easy functions for business, direct booking site.

Not available to show with a short link the booked nights in the calendar.

Dashboard, Yearly performance comparison report

Distribution, PMS and Prices. Difficult to find out sometimes.

The basic functions we need to do to run the hotel are simple, easy, intuitive and executed with minimal clicks. Excellent to have the channel manager function so completely integrated into the system, it works very well and gives us good control. The system is fairly priced and the support is excellent both on a day to day level and also in terms of Sabee continuing to develop and refine the product. There's a healthy stream of new developments, innovations and improvements.

Very few cons, if any at all. There are a few minor tweaks to the core system that could be made to further improve it's functionality and flexibility, but we have confidence that Sabee with get round to addressing these in time.

Glad to see that you enjoy using SabeeApp! Development will continue and those few "tweaks" will be improved!

It's really easy to understand and use even for a new user. Price wizard is super but my favourite part is the Reports. You can check several financial and sales reports and daily or even yearly performance with comparison. The team is really nice, they always have some great new ideas, features :)

The housekeeping dots in the calendar view are not so logical for me (for example after check in they shouldn't be in inspected status any more). I'm not sure if it's possible but a standardized format for phone numbers would be great :)

Thank you for your review! Happy to see that you are satisfied with the work of our team. Some changes will happen soon regarding housekeeping so maybe you will find it more user friendly :)

The many functionalities, although I do not use many of them. The fact that you can easily see the facts and figures regarding your bookings. The fact that most of the time support is fast and accurate (very important for me)

The functionality in iPad and iPhone is not good when you want to type in for example letters. The cursor is in the wrong spot and you cannot see where and what you type. I would prefer (also) a scrolling year overview. I would like to be able to split ' services costs' for the different houses and not that service costs is the same for everywhere.

Dear Claudie, we're very grateful for your review! We will work hard to improve system usability on small screens. Possibility to create service based on the room type is already in our close future development plan, so hopefully we can make you happy very soon :)

-User friendly interface, easy to set up and train colleagues. - Comprehensive wide range of reports - Good connectivity - Excellent customer support

As an old SabeeApp user, housekeeping data needed a lot of improvements, SabeeApp team are doing great job so far, but still needs some little improvements

how user friendly it is, and the support of course, always at your disposal.

First thing coming in mind is the connection with google hotel Ads, it only shows only one available apartment/room to the guests, the cheapest option, in order to see the rest of options you ll have to change the filters after clicking on the ad. Something that could be confusing to guests sometimes and frustrating. One more thing regarding the google hotel ads is that it's always being ranked on the bottom of the list.

Calendar view makes it easy to manage my bookings. Price management, I can change for a period but even for a whole year. Cloud based, so I can watch it anywhere and anytime something happens. Modifications/improvementsd for users. Aids available in my own language (Hungarian).

More features are unnecessary for me (for example: I don't bill with this system). Interface is difficult for iPhone. It takes time to figure out the new view after improvements.

Easy to use, handles all operational issues within the accomodation. Good support team. Good channel management.

Threre are missing features,slow demand based development

- I like the integration of the IBE, the Channel Manager and the invoicing software in one package. - Synchronisation through iCal is a big plus for us. - Software is developing rapidly with many new features added frequently.

- Promised improvement/changes to software are not always delivered. - Translation into other languages (in my case Dutch) is sometimes missing or with mistakes (e.g. when printing the check-in form). - Design and feel of user interface is good, but of the Booking Engine, which is visible to potential bookers, could be improved

Dear Lennard, many thanks for your honest opinion. We do collect all notices of our customers, but we usually have a development plan for a year ahead so we have to keep it strongly or move with the development requests which are based on priority. So we have your ideas and we will reach out to them eventually :) We will do our best to improve with the translations and updating the IBE.