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Navan
5
154
4
42
3
10
2
0
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one travel, corporate card, and expense management
Table of Contents
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Navan - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Navan overview
What is Navan?
Navan, previously known as TripActions, stands out as a comprehensive, end-to-end platform that seamlessly combines corporate travel booking, corporate card issuance, and real-time expense management into a single, intuitive system. Designed specifically to empower modern organizations worldwide, Navan delivers complete visibility and granular control over company-wide spending.
By unifying corporate travel and financial workflows, the platform enables travel managers and finance leaders to optimize budgets, enforce policy compliance automatically, and eliminate the headache of manual expense reporting. Furthermore, Navan leverages powerful, real-time data insights to proactively safeguard traveling employees, enhance duty of care, and boost overall workforce productivity wherever business takes them.
Starting price
Pros & Cons
Travel Booking
Expense Management
Travel Rewards
User and Admin Setup
Navan’s user interface
Navan review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Navan?
Reviewers feel Navan makes booking business travel and managing expenses straightforward, with an intuitive interface and helpful integration with company policies. They appreciate the ability to view and adjust itineraries, submit expenses easily, and earn rewards like Amazon gift cards for cost-effective choices, which motivates them to save company money. They find the platform user-friendly and efficient for both travelers and administrators.
Users indicate customer support is generally responsive and accessible, especially via chat, though some mention inconsistent experiences and slow resolution times. They note occasional issues with booking options, pricing, and integration with loyalty programs, but value the overall convenience and time savings.
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Who uses Navan?
Based on 214 verified user reviews.
Company size
Midsize Businesses
Enterprises
Small Businesses
Top industries
Use cases
Navan's key features
Most critical features, based on insights from Navan users:
All Navan features
Features rating:
Navan alternatives
Navan
Starting from
Free
Zoho Expense
Starting from
3
/user
Per month
Perk
Starting from
99
Per month
SAP Concur
Starting from
7
Per month
Navan pricing
Pricing plans
Pricing details:
User opinions about Navan price and value
Value for money rating:
To see what individual users think of Navan's price and value, check out the review snippets below.
Tyra O.
People Operations Specialist II
Aleah H.
OSS
Navan integrations (8)
Integrations rated by users
We looked at 214 user reviews to identify which products are mentioned as Navan integrations and how users feel about them.
Other top integrations
Navan customer support
What do users say about Navan customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Navan customer support.
Widespread user sentiment highlights Navan's 24/7 live support with real people who are friendly, attentive, and effective.
A significant portion of users appreciate the prompt, helpful, and professional responses from the customer support team.
A minority of users report slow response times, unresolved issues, and inconsistent quality in customer service interactions.
Support options
Training options
To see what individual users say about Navan's customer support, check out the review snippets below.
“Support is weak and will at times just tell you to do what you need to do instead of assisting.”
Lee W.
HR
Navan FAQs
Navan has the following typical customers:
Large Enterprises, Small Business, Mid-size Business
These products have better value for money
Q. What level of support does Navan offer?
Navan offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
