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Uplisting
4.8
(116)

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Short-term rental software to help you scale

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(4)

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Uplisting Features

Features Summary

Functionality

4.5

/5

116

Total features

77

4 categories

Uplisting features

API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management

Common features of Hospitality Property Management software

API
Activity Dashboard
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Built-in Accounting
CRM

Price starts from

50

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

116

Price starts from

50

Per month

visit website

Total Features

77

Unique features

  • No unique features

Functionality

4.7

/5

850

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

126

Features in Common

77

Unique features

  • Front Desk Management

  • Transaction History

  • Occupancy Management

  • Drag & Drop

Functionality

4.6

/5

377

Price starts from

30

Per month

learn more

Total Features

144

Features in Common

67

Unique features

  • Drag & Drop

  • Preview Functionality

  • Survey Builder

  • Recommendations

Common Uplisting comparisons

Reviewers who mentioned features said:

JL
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Justin L.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Nickel and Dime You Software

Reviewed 4 months ago

Loved at first but its best for my business to find a better solution. Better reporting, built in accounting, built in CRM, actually nice direct booking website, and other solutions.

Pros

Initially they were a great company and great product. Text message capabilities and pricing.

Cons

Took them years to develop needed updates to their software including a working app to even see your calendar. They still to this day have a very limited functional application. Expect to use a computer for everything you do on Uplisting. Pricing - So they keep coming up with new features but even for those who have been with uplisting since the beginning, they want to nickel and dime you for what...

Vendor response

Sorry to hear this, Justin. Property managers work in so many different ways that we think it's best to provide a base package and offer additional features to those who need them. This way, we can keep our base subscription price very competitive. We do not get any kickbacks from Stripe and will be adding additional payment processors. We provide the security check feature (powered by Stripe) at cost (or below cost for some older customers). You check the Stripe identity price for yourself: https://stripe.com/pricing). The Smart Lock package is $6 per lock.

NM
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Nikola M.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes my life so much easier

Reviewed 5 years ago

Fantastic experience so far. Of course you need to get used to a new software and stumble across some problems during that process. However, the support was always there when a question came up.

Pros

- Fantastic features involving Zapier for automatic workflows - this was one of the main reasons I decided to go with Uplisting, though I haven't tried it out yet. - Affordability - Easy to use and navigate without causing too much confusion because of functionality overload - Great support

Cons

- Unfortunately they do not feature their own booking engine yet. This is bitter as most other tools have it. But it is in their pipeline, so this is just a temporary disadvantage.

LL
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Laura L.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product, Great Value!

Reviewed 4 years ago

This software has the features I use on a daily basis, at a very reasonable price. It is very user friendly and isn't crammed with a bunch of extra features I won't use.

Pros

Uplisting is very easy to use. The calendar is easy to read, and the unified inbox makes handling guest communications easier.

Cons

I would like to see the daily room rates in the calendar. I would also like the unified inbox to send me notifications when I get a new message.

SJ
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Sophie J.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Channel Manager

Reviewed 5 months ago

Very good - easy to onboard and has helped to offer our guests a seamless experience. The support team responds promptly. Would recommend.

Pros

Integrates with almost all of the big platforms and pricing engines. Great automated customer email system. Easy to update pricing and add different pricing to different platforms. Includes deposit protection (pre-authorisation) with Stripe so don't have to manage damage deposits any more. Can ask guests for ID verification - also very helpful.

Cons

Only gripe - Managing payments and booking deposits for direct bookings (bookings outside of the main platforms) is their only weak point. Haven't had as many direct bookings through their web platform/portal as would have hoped. Phone app could be more user-friendly.

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Roderick B.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable, reliable, and improving

Reviewed 5 years ago

Overall, we've had a very positive experience with Uplisting. I would highly recommend them to people in the industry. Although there are perhaps other alternative software providers that are better integrated with other platforms, these alternative are often out of the budget of many clients. The system is also improving bi-weekly on average and the customer support is second to none.

Pros

() Cheaper than similar competitors () Easy to use () Multi-user software () Great Customer support () Fantastic integrations with external programmes - (we're currently using Airbnb, booking.com and Zapier. We're also hoping to take advantage of their integrations with Tripadvisor and Home & Away once the time is right) () Pricing can be manage easily () Continuous improvements with estimated delivery of these improvements

Cons

() Not fully integrated (messaging) with booking.com yet (although this should be coming through soon we hear) and this may also be the case with other platforms, such as tripadvisor and home & away (I've yet to try the two) () Sometimes slow to deliver upon improvements despite initial planning

CL
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Christine L.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Uplisting wins on Channel Management for my Holiday Rental Business

Reviewed a year ago

Started with Uplisting 3 years ago after investigating several channel managers, it was the only one that suited our small business

Pros

Ability to see my whole business in one screen

Cons

Informs me daily about bookings but not cancellation. Daily booking report includes date but not the year.

NC
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Nancy C.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great company!

Reviewed 8 months ago

Quick customer service

Pros

Platform /calendar integrationSo easyCommunication with uplisting staff is wonderful

Cons

I can’t think of anything they need to improve

PE
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Peter E.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good-Bye Double Bookings (Thank God)

Reviewed 6 years ago

From Vincent to the (ever increasing) support team .... I have been very pleased. The pricing is fair. The product lives up to what was promised and to top it off ... Uplisting is not sitting on their behinds and resting on what they have done. Rather updates with new features, new bells and whistles are coming in like a constant stream. A true commitment to moving forward as suggestions and recommendations from users are listened to, analysed and often (very often) implemented. Now that's a forward facing company.

Pros

The number "1" feature for us is that if a client books one of our units, Uplisting immediately blocks the dates on all platforms. We used to (occasionally when doing this manually) end up having another party book the same days and than the trouble of cancelling one party over the other .... Second item that we love; the calendar updates. One area, one entry and ALL platforms are updated. It would take a whole day to go from platform to platform and do this manually. These two items alone, make Uplisting indispensable to us.

Cons

I wish I could have everything I have on my laptop mirrored on my iPhone. But .... is that a CON? Not really.

DD
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David D.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Uplisting in Belize

Reviewed 4 years ago
Pros

Uplisting is an excellent software service that has allowed us to streamline our services for guests and for us the admin. Previously, we had many different logins for the variety of units that we manage and we are happy at the efficency that uplisting provides to us. We are looking forward to the new features coming online and how this will assist us going forward.

Cons

The only con I would say that exist is the complicated set up with HomeAway services. This really isn't Uplistings doing but instead HomeAway as they have consistantly fallen behind their competitors in ease of use in everyway. We do hope that Uplisting and others share this feedback with HomeAway so they understand the frustrations their users face and make the needed changes to modernise their platform. The only other con is being worked on as we speak which is a mobile app for iOS and Android.

SB
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Steven B.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Uplisting Review

Reviewed 3 years ago

Customer Service was hit or miss.

Pros

The value of the product is great for anyone with 10 or less units.

Cons

The lack of growth and features needed to grow our property management company wasn't there, forcing us to seek another company.

Vendor response

Ah, this is our first semi-negative review! To cover a couple of the points raised: - Most of our members are in the 20 to 50 listing range, however, we have many with smaller numbers and many with to 200+. - Lack of growth and features We are one of the most active platforms in the market - in terms of feature releases. We release features almost every other week. Recent features include a powerful direct booking engine (already processing $300k worth of bookings monthly!), mobile app, guest payment plans, guest identify verification (very few platforms, if any, offer this natively and included in our price), custom tags for automated messages, and automated reviews.

AA
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Ateeq A.

Commercial Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Exceptional Channel Management system

Reviewed a year ago

I really enjoy the system and the customer support is excellent

Pros

Uplisting is a terrific management system. Has all the features you would expect and continual improvement behind the scenes continues providing users with updates . Pricing is extremely competitive

Cons

To move to say a month or 6 forward you need to click on a button repetitively - a scroll bar would be better as Kigo had

Vendor response

Thanks for taking the time to review, Ateeq. Much appreciated. We've made a number of upgrades to the calendar recently, and more to come.

BB
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Brooke B.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 4 years ago

Uplisting has been wonderful and quickly responds to any of our problems and or questions.

Pros

My husband and I decided to use this software to manage our multiple short term rental homes. Uplisting has made it easy to integrate all of our platforms into one place. Uplisting also integrates with our housekeeping software. It's wonderful to manage everything in one place.

Cons

There have been some syncing issues with pricing from time to time. The Uplisting team has been quick to help here however. I do wish there were some alternate calendar views so you could quickly look at months per a certain home, like you can on Airbnb.

RW
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Robin W.

Financial Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Happy user of Uplisting

Reviewed a year ago
Pros

Easy to get an overview of reservations, easy to change rates

Cons

Would like more customization in the look of the dashboard. Difficult to see if any reservations have special need. How about letting me color the reservations based on my wishes?

MB
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Matthias B.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Would miss it so much!

Reviewed a year ago
Pros

Love the automated messaging, especially the power and customization available. Love the channel management, double booked isn’t in our vocabulary. Also a big fan of the direct booking engine.

Cons

Using on mobile phone isn’t great. The ui works great on desktop or iPad.

Vendor response

Thanks Matthias! Brand new mobile app is already underway. We'll be sharing soon.

HL
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Helen L.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Uplisting is a great two in one - a channel manager as well as auto answering app

Reviewed 6 years ago

Saves time on automated responses and joint calendar view for multiple accounts and properties

Pros

Great customer support and willingness to listen and help, as well as build new features based on clients feedback

Cons

Customisation and options choice - with messages we have to adapt to pre-set timing and settings - can have our own type of messages. lack of e-intelligence - tool that can prepopulate FAQ answers based on key words in the inquiry - however this is not the end of the world and the price we pay for Uplisting is good value for money -

JK
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Justin K.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Uplisting is a great choice for STR management

Reviewed a year ago
Pros

Uplisting has an intuitive and logical user interface. Other STR management platforms are confusing and difficult to use. Uplisting helps me effectively manage listings, reservations and pricing. I am also excited to use the newly-introduced reservations widget.

Cons

It'd be nice if Uplisting provided the ability to more tightly integrate the direct booking/reservation features with my custom website to provide visitors with an uninterrupted user experience and interface.

JR
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Jon R.

Hospitality, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Option for Small Nightly Rental Operators

Reviewed 10 days ago

Fantastic so far. No complaints. Easy to use and understand interface and excellent customer service team when I have questions.

Pros

Most of the channel management tools are very similar in product scope. At their most base level, they all provide calendar synchronization, unified inboxes, and message automation. The features that sold me on Uplisting were the direct feed to the Google Rentals platform, easy to use in-system cleaning scheduling and management, and integration with other important tools like PriceLabs and Zapier.

Cons

The price is the biggest con for me. With only one listing $100 / month is on the more expensive side, but I can add up to 5 properties for that price, so as I grow, it will become more economical.

LD
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Lisa D.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Moving on UPlisting!

Reviewed a year ago

I have found that everyone on the UP team is there to help. I was trialing another PMS several years ago and everyone would go home at 3:00pm on a Friday and not return until Monday. With Uplisting, I have always had someone reach out to me within the hour no matter the day or time.

Pros

1. Great customer service.2. Features that are beyond what many of the other PMSs provide.3. Constantly adding features that we the hosts ask for. Very hands-on leadership.

Cons

There are a couple of features I am looking forward to:1. They are working on making the calendar more user-friendly.2. I would like to see integrations with some of they accounting software out there like Stessa.

DD
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Don D.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Covers So Many Bases

Reviewed a year ago

Switching from Guesty for Hosts I found this PMS much more exhaustive and malleable in terms of its capabilities. I certainly feel this is a tool that is effective "right out of the box" and that it will grow with time to meet my needs. I've had lots of questions and the support personnel have been very responsive.

Pros

I love the pre-booking tool! I switched from another PMS for this very reason - I needed these tools that Uplisting has in place: 1. Guest Screening/ ID Verification, 2. Signed Rental Agreement, and 3. Damage Deposit Collection. Also, Uplisting has numerous API and iCal integrations and the list is growing. Additionally, I have been VERY impressed with the customer support. They are knowledgeable and very helpful, and they respond quickly to inquiries - and that is essential. Lastly, they have a roadmap available to all users that explains what they are currently working on in terms of improvements, enhancements, etc as well as what is on deck and also what is being considered. It is good to know that the development team is hard at work improving and enhancing the product.

Cons

I will admit that for some the GUI (Graphic User Interface) of the PMS might appear a bit staid and stiff but it is very useable and efficient. It's not designed for visual fluff but for effective use as a PMS.

Vendor response

Don, thanks so much for your review. We truly appreciate you taking the time to write it.

EE
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Emily E.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Could be so good - but has too many issues...

Reviewed 2 years ago

I wish wish wish these guys improved their software. It has the potential to be amazing but there are some major flaws. We decided to go with uplisting as their price is so competative compared to Guesty - but it seems that you get what you pay for - a buggy, wannabe SAAS. Building a software that can't be used on a phone, for an industry that is often on its feet, is hard to understand. Uplisting's...

Pros

This system has so much potential - lots of neat features like direct booking websites, deposit systems, automated messages (if it is working). Great integrations with platforms (except VRBO). Great pricing control. Really nice 'how to' videos by the founders for most setup needs...

Cons

The design is not responsive - so we can't use any of the features of this software on our mobiles, that's right: none at all, not even when you're in a bind and can't get to a desktop. The mobile app that does exist is less than minimal only allowing you to message guests: BUT: - the saved responses don't work - it doesn't load previous conversations - you can't see when a guest has sent a messages...

NW
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Nathan W.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome software, even better team behind it

Reviewed 4 years ago

One of the sleeper features of Uplisting is its integration with Zapier. I can easily export every single booking into an AirTable or Google Sheet (and it gets modified or deleted as the booking gets modified or canceled). From there, I can create all sorts of analytics equations and see how far in advance people book which properties during which seasons. I can set up automatic Twilio text messages if I want. I can tie IFTTT into my spreadsheet and then do other things like drop my property's thermostats to an "away" mode to keep from wasting heat in the winter when I don't have guests. The possibilities are endless. As I learn more about the system and its strengths I keep coming up with cool ideas and was to leverage this integration.

Pros

Uplisting is a beautifully conceived and powerful software solution that seems to have grown from the ground up with an eye toward scalability and the frequent implementation of new features. There's no extra BS that isn't useful or doesn't work, so it does what it does extremely well. When I started into short term rentals in 2016, Uplisting was newer and I ultimately chose a different product that...

Cons

I can't really ask for much more aside from perhaps a really good booking metrics section. However, with a little elbow grease and smarts, you can leverage its Zapier integration and create your own metrics and booking analysis for free, plus a host of other things. See below.

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Miguel L.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best I've Found

Reviewed 4 years ago

Phenomenal, I won't be going anywhere, they have really proved themselves to vacation property managers that they put us first. They are slowly trying to master each new feature without comprising the overall use of what makes them great.

Pros

I love how uplisting connects with AirBnB & Booking seamlessly, the integrated all in one inbox absolutely amazing as well makes it easier for my team to access everything in one area. I'm happy with the support as of now, the team is always on it and from the start [SENSITIVE CONTENT HIDDEN] has helped our team from the beginning, to onboarding, questions, and any difficulties we've had. I've worked with so many other PMS/Channel managers and have been hopping around with massive frustration, I'm glad I can finally end the headache of timewasting of switching every 6 months to a new PMS with one I can finally call home. Thanks [SENSITIVE CONTENT HIDDEN].

Cons

The onboarding with VRBO is slow but this is mostly issues with Homeaway rather than uplisting, also some third party pricing tools have to be tweaked around to be able to customized with uplisting so you don't get the full ability of some apps, also they don't have a widget for direct bookings on website (their new link payment makes up for this in some way but not if your a marketer wanting to send traffic) however, the [SENSITIVE CONTENT HIDDEN] has mentioned that this it is something that will be coming out soon so Im looking forward to seeing that and their app in action.

DG
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Dave G.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Channel Manager with forward thinking owners

Reviewed 2 years ago

Uplisting is a hospitality management tool that makes our business perform operationally with ease, I particularly like how progressive the company is and how they listen to their clients and update the platform accordingly.

Pros

The software is easy to use set up and operate. Integration with OTAs and other software is simple and has a very strong API

Cons

Nothing really all is very good, the new upgrades coming for Insights are exciting

TS
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Timothy S.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Tool to manage just one or multiple properties

Reviewed a year ago

Awesome intuitive onboarding with lots of available handholding if needed. I just added my second home with a third to come and I couldn't be doing that without Uplisting.

Pros

I love that this manages ALL of my calendars, so if I get a booking on one site, the calendar for that booking period is blocked for any other site. I love that it tasks my cleaning team automatically, and further that I can automate my messaging to the guests ensuring a much richer conversational experience for them. Finally the support is pretty good, usually they get back with me via chat (my preferred channel) within an hour or two.

Cons

Integration with VRBO software would be great, and some more granularity into controlling price rules would be nice. The direct booking site is really sparse and doesn't seem to allow for multiple photos to be posted unless I (very likely) am missing something - perhaps an integration with August, like they did with Mint which saves a TON of time for me.

Ta
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Tamara and Jim M.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Full Potential Not Yet Realized

Reviewed a year ago

I don't find the dashboard super-intuitive. There is a concerted effort to have help features at my fingertips ... although I have found some of that help out-of-date vs how the dashboard looks and feels today.

Pros

I like that Uplisting is clearly not a one-size-fits-all software. It CAN be what varying properties might need to be.

Cons

I think my biggest pain point is, it is not app-friendly. Coming from Guesty, which IS app-enabled, it was a step down. At the time of my onboarding, not being able to create lock codes for my guests easily was a close second, although now that creating locks is much easier.