Uplisting Reviews

We have over 200 apartments with 8 locations. We needed something that would be easy for the whole team to be using... The UX, the functionality and the support is second to none.

Not found anything that is a deal breaker. If there are any features that we have asked about adding they are in the works or have already now been released.

I have been doing serviced apartments for nearly 3 years now. I am still new, still learning and adapting. I have been with 2 other PMS's. I left the first one because they started off well, but kept taking away features and adding them as an add-ons, and the UX/UI kept changing- I felt like I had to keep re-learning how to use it. The second one, they promised me the world and hyped up their software,...

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I can't comment on cons. The reason being because there's nothing that comes to mind. The team are always implementing new features. And they listen and work on other features. It's not about "cons" and what's least to like, it's about how the team deal with it. And for that, I have no negative comments.

I used many of property management software, they all have some good features and some useless ones. But Uplisting is more like a reliable real personal assistant to me. Maybe that is the AI... Especially the 1. Automation-Each reservation it helps to send out 7 emails to the guest. 2. Auto price mark up- It sends out the percentage that I would like to mark upon each channel after I set up the base price 3.Real-time sync speed. Believe me, This is more important than anything else. No more overbooking so far 4.The response time- Even though they are not based in the US, but the quick response when I have questions is really helpful. 5. I like the video tutorials they make for new feature release.

There are some features comes really handy that Uplisting is still developing are: 1. Website, I would like to have a website building tool to create my personal booking page, they said that they will release the feature around March 2020. 2. I would like to send out guests quotes with all the price break down before I really create a reservation to them. 3. I would like to edit the daily price or the total amount after I select the dates, or discount the price on percentage. 4. I hope there is a simple beep sound while there is a new message.

The software is easy to use set up and operate. Integration with OTAs and other software is simple and has a very strong API

Nothing really all is very good, the new upgrades coming for Insights are exciting

() Cheaper than similar competitors () Easy to use () Multi-user software () Great Customer support () Fantastic integrations with external programmes - (we're currently using Airbnb, booking.com and Zapier. We're also hoping to take advantage of their integrations with Tripadvisor and Home & Away once the time is right) () Pricing can be manage easily () Continuous improvements with estimated delivery of these improvements

() Not fully integrated (messaging) with booking.com yet (although this should be coming through soon we hear) and this may also be the case with other platforms, such as tripadvisor and home & away (I've yet to try the two) () Sometimes slow to deliver upon improvements despite initial planning

I can update everything on all platforms with one click of a button.

Customer service is SLOW, REALLY SLOW. The BOT is practically useless.

The software is very easy to use. It connects very well to AirBnb and Booking, which are the platforms I use the most. The synchronization of calendar and prices is very fast. Each time I have a question they answer very quickly. Highly recommended

I wish it synched prices with VRBO, even for just 1 property, as well.

Integrating was super easy and user-friendly. The product is to the point and does that job with all the key features needed.

I feel that the app can be improved - currently buggy in the inbox and can also have more features.

Uplisting has been invaluable in running my business, from the ease of setting it up and the daily functionality of being able to communicate with guests.

a feature i would like to see improved is more functionality on a mobile.

Ease of use and customer service when I need help.

Small size of digits on the calendar.,,,

What a breath of fresh air- support from real humans in real time! Uplisting listen to all feedback and are excellent in the support department! This has got to be the number one factor for trying any new software.

The software is constantly evolving and the developers are hands on- listening and improving features all the time. I can really only say that the one negative is that currently you can’t view the entire month at once.. however knowing [SENSITIVE CONTENT HIDDEN] and his team I’m sure it is in the pipeline along with so many other exciting improvements.

The number "1" feature for us is that if a client books one of our units, Uplisting immediately blocks the dates on all platforms. We used to (occasionally when doing this manually) end up having another party book the same days and than the trouble of cancelling one party over the other .... Second item that we love; the calendar updates. One area, one entry and ALL platforms are updated. It would take a whole day to go from platform to platform and do this manually. These two items alone, make Uplisting indispensable to us.

I wish I could have everything I have on my laptop mirrored on my iPhone. But .... is that a CON? Not really.

The software is user-friendly, it's comfortable to use. It has all the functions, that are needed to manage the short-term rentals. Also, we like integrations with Zapier and Stripe. The most thing, we are happy about is the team, who are working there. They help in every situation and pay a lot of attention to the client. Also, they are working on new features, that are needed for this business. Big thanks to the team, you are working great!

The cleaning schedule can be improved, if you have a lot of apartments, it's not comfortable to use. Waiting for the app, because most of the work is done on a mobile phone. The integration of the website would be nice to have.

Absolutely everything! Price, no hidden fees, easy, handy, perfect!

The fact that there is no actual mobile app.

Thanks for your review Sandrine! We really appreciate you taking the time.

My husband and I decided to use this software to manage our multiple short term rental homes. Uplisting has made it easy to integrate all of our platforms into one place. Uplisting also integrates with our housekeeping software. It's wonderful to manage everything in one place.

There have been some syncing issues with pricing from time to time. The Uplisting team has been quick to help here however. I do wish there were some alternate calendar views so you could quickly look at months per a certain home, like you can on Airbnb.

Guys, first I'm a IT guy. Of course my point are based on my IT view as well and my Property management view ;) 1- easy to use and user friendly 2- best customer service EVER 3- price :) 4- reliability against overbooking 5- automated messages 6- integrations with Zapier and Stripe Also I tested (Rentals United, Lodgify and Stays.net, Smoobu) and Uplisting is the best one for small property managements (like mine company).

1- Uplisting do not have own public API (Remember I'm a IT guy and developed some own small systems to help me to manage my properties, like Schlage door code automation) 2- little amount of tags to build your own personalized messages 3- no mobile APP - Website is responsive but not too much user friendly on mobile view

We've been using Uplisting since we started managing short term rentals and we couldn't have grown so quick without their software. We now manage over 100 properties and Uplisting works just as well as it did with 3 properties.

I would like to have a more visual reporting dashboard but I can get all the information I need from the reports they provide.

I am very new to hospitality and Uplisting was the first Channel manager I used. I had to learn by doing, it wasn't easy, but staff are always on hand to assist. I was communicating with uplisting staff almost all the time during the first month to be able to work things out. They are always very patient, I feel they value me as a customer. I will definitely be adding more and growing with the company

I am still struggling with the direct booking website, its probably nothing to do with Uplisting but my own skills. I am still learning

I love the pricing. The customer service is second to none.

I wish I could program the messaging for texting. I wish I could program the messaging for a custom time before or after check-in. I wish I could have my logo like I can on Duve or Wishbox.

Automates 80% of daily tasks. All in one place.

Some features are missing. NO MOBILE APP :(The existing mob app is very poorly optimised.

Hi Vee, Thanks so much for your review! The good news is we have already started building our mobile app from scratch. Our existing app is focused on the unified inbox. Our new mobile app will offer much more functionality, including multi-calendar, individual listing calendar, etc.

This software allows me to manage the property on my own. From the experience of the guest making a reservation, to managing communication with the guest, to the partnership with financial institutions to handle the money transfers, everything is very well done.

One of the greatest features of Uplisting is that they've incorporated user feedback as a critical aspect of the software's development. In other words, improvements are constantly being made and implemented. Honestly, the software is better now than it was when I began using it only a few months ago.

Customer service is top notch and the software is easier to use and more cost effective than most others on the market

I am not tech saavy and its probable my fault but I would always like things to be easier to use and more intuitive. More use of colour would be good too

If you have multiple properties, this software makes it easy to manage all aspects of the vacation rental business (cleaning, responding to guests, automating reports, integrating with AirBnB, etc.). Tough to beat the intuitive creators who are at the forefront of the industry. Very willing to implement whatever you think is helpful, too!

There is no mobile app yet (but soon)! Also - I would like to see text notifications added.

The software is so easy to use, just like you want it to be. For me it is just what I need for managing about 60 listings and also the price is fair.

I only have very minor things that are not worth mentioning. I have checked a lot of software and this is by far the most efficient for me.

Simple integration across all platforms Easy to understand Very intuitive for communication needs Easy setup

Customer live chat delay due to timezone difference. (Not really a con but review required a con answer)

Thank you very much for your review Kathi. We've enjoyed helping you get set up syncing and automating. We've recently set up a US office so timezones should be less of an issue!