Absorb LMS Reviews

Fantastic customer support Easy to use design Quick import of new learners Easily upload any type of multimedia Customizable interface for branding Out of the box solution at a reasonable price point No extra IT or web developer support required

It would be great to: - Quickly switch between Admin and Learner to see a course - Create a "test" user who can take courses over and over again just to test functionality without having to enroll, un-enroll and then re-enroll - Show and disable the contest feature (without having customer support perform this function)

Pre built templates are wonderful for admins. User friendly UI experience.

N/A no cons at this time. We have enjoyed the software and experience.

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

I love the options and the customization abilities.

There are so many options that it starts to get confusing as to which features are the best for our usage

In our search for a LMS we had an opportunity to look at many of Absorb's competitors and it became very clear, very quickly how easy it was to navigate the system for both the end user and the administrator. Along with ease of use, each window is crisply design to feel innovative and supportive.

There were so many options for how to use Absorb to move our e-learning products and on-line learning, we had difficulty deciding where to start, because we wanted to do everything in the first month.

Mobile friendly, good search capabilities, customizable with branding

Most of the cons for us were because we had an installed instance instead of cloud hosted. Updates were hard to process and therefore we were always multiple versions behind. These issues should be resolved with being hosted, since updates are pushed out automatically.

It is easy to use for both administrators and participants. The mobile application allows employees to access it from wherever they are. Its content library is significantly extensive and very complete. Electronic signatures add value to the training process and it is also very easy to use. It provides rich reports that help to verify compliance with the goals set.

I think it would improve if it incorporates more customization options, templates can add more flexibility to adapt it to our needs.

The new learner experience they created is going to bring this software to a whole 'nother level. My ratings and this review is based on the new learner experience, not the previous version. It looks good, works well (has a few bugs they are actively working on), and does almost everything we need as a company. There are a few minor "wants" but the support team seems receptive to getting those going.

The back-end is not totally intuitive, and it's a little buggy. Sometimes you'll save something and it'll go back to the start page. It still achieves everything you need, it's just not super slick/seamless all the time.

Since our elearnings are branded and we are focused on brand pride. We were able to personalize our elearning site, organize lessons based on due dates and topics and create reports on lesson completion.

We have had some issues with uploading different file types into our document library. This has been something that creates delays in our coaches being able to access the materials needed for our weekly trainings. Supervisors also then don't have the materials to effectively lead their weekly meetings.

The ad-hoc reporting is the easiest I've seen in any LMS. Very easy to check the boxes of the info you're looking for and download a report. Literally only takes minutes. Can handle very complex learning paths.

It would be cool if they added a bit more talent management features. Career pathing is just "okay" in Absorb.

Ease of use, no matter a user or administrator. Quick and responsive page loading, and simply ability to export data reports. Advance API and direct database access capability for growth and in-depth training program management and reporting. Customizable interface and deployment options with integration to other content provider libraries. Simple enrollment & curriculum rule writing and deployment.

Some difficulties in the management and deployment of blended learning within these challenging COVID times. Would like to see more out of the box higher level training program reports for a department, group, or training center. Could use some more options for defining departments, roles and user privilege's within the system.

There are so many great things I can say about Absorb. The absolute best feature of the software itself is the individuality it allows us to create for users. We have some standard courses that clients are interested in, however, the biggest pull is allowing us to make the experience feel custom to them. Our customers can easily navigate their own portals effortlessly. Customizing the templates and organization of courses is the personal touch that makes this software so great.

There are a few key features that I have noticed are not a part of Absorb software that could really be useful. The templates and options on how it is set up are pretty standard, however, certain options such as the calendar for example. Our clients love the calendar. However, you cannot really edit the calendar for full customization. I think if all of the template options had more range in customization it would be a bit better.

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My favourite feature is the people behind the software and their willingness to provide meaningful/practical answers for each question I ask. There really are no silly questions and that is most reassuring for novel LMS users! I had no prior experience with this type of technology so it's been quite the learning curve for me and my organization. Thanks to Team Absorb's reliable customer service,...

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Right now, about 98% of supervisor approval requests make it to the supervisor but it would be awesome if 100% of the requests made it through.

Integrating to Absorb was pretty straightforward. The software is easy to use and the on-boarding we received was exceptional. We have been using the platform for about 2 years now and we are adding new administrators and courses on a daily basis. Our account manager [SENSITIVE CONTENT] is outstanding!

There are obviously features that are not offered in Absorb that frustrate our admins and we have just signed up for Absorb Analyze to make reporting easier and more robust. It's hard to make enhancements or changes for our organization only on the platform as changes usually go across their entire platform and are system wide.

Customer support has been dedicated and addressed our concerns, however much of the FAQs are only in text format with no video or other engagement methods to demonstrate walk throughs.

Limited functions, does not allow us to connect learning direct with learners since it has a 'firewall' type sign on mechanism that does not connect hyperlinks to courses. Authoring tool very limited, and searchability is difficult for admin and users.

The ease of adding courses, content and attaching relevant material to this cannot be overlooked and for me is easily just one of the items most enjoyed. The built in workflow allows me to take my video production and related documents and attach them to a course that can be distributed to my users in a matter of minutes.

Nothing really stands out as a negative. One area for improvement would be exporting reports - It would be nice to be able to customize the look and feel of reports in the tool before exporting, and it is a minor issue as a lot of this can be done via the Excel export anyway.

Love the interface. It’s very easy to use, especially once you get the hang of it. There are so many features packed into the system, even in the mobile versions. Having a mobile version is a big plus due to many of our learners using iPads and the like.

Reporting and exporting reports seem to not work quite as well as we would hope, though it isn’t a deal-breaker. It would be nice to have a way to have a test view of what your learners see. Either by toggling or just a link to preview before everything’s finished.

Introducing an LMS to PPT employees was seamless with Absorb. The platform is very intuitive for the first time user.

Integration to our business processes is an on-going project. We are always discovering new tools and ways to use Absorb to improve procedure and increase productivity. The only add-on that would be helpful at this point is the ability to track competencies earned outside of the platform.

Flexibility to adapt the solution to our specific needs and it's reliability. Our "rep" is very accessible and very helpful to bring solutions to our concerns.

the fact that we lost the file manager in the new admin interface and the search engine (not very efficient)

The ease of use. From the administration side to the Learner Experience, the system is very user friendly and easy to follow. The creation side provides the agility to create course and materials for a variety of needs

Missing some way to capture attendance digitally. For instance, on Instructor Led Courses a user could access the course and mark their own attendance rather than having an administrator have to complete it manually for each class.

Ease of use. Everything is easy to find and the options make sense.

When bugs are introduced, they don't always get fixed very quickly.

Blatant Media developed such a forward thinking interface that it hasn't needed a refresh the last few years. This is a positive, not a negative. I've been both an admin and a user of the system and it's really nice to know everything is going to be laid out the same even after not using it for a few months. Very future proof. The responsive capabilities of the user end are really top-notch as well. Great for blended learning as well as complete "eLearning."

Support is just okay. I think they outsource their support and it's not always super efficient.

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The ability to create your own courses and pull in outside courses as well.

With every software there are things that could be updated. It's the nature of the technology beast. But being able to edit an employees profile and see their course data all in one area would be better than having to go into separate areas.