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Top Echelon Logo

Recruiting software that streamlines the recruitment process

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Top Echelon - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Top Echelon overview

Based on 513 verified user reviews

What is Top Echelon?

Top Echelon is a recruiting tool with key features that include candidate management, resume parsing, job management, applicant tracking, and more.

Who uses Top Echelon?

By industry, Top Echelon reviewers are most commonly professionals in staffing and recruiting (53%). The most frequent use case for Top Echelon cited by reviewers is recruiting (59%).

What do users say about Top Echelon pricing?

Most users consider Top Echelon to offer excellent value for money, with reviewers appreciating its affordability, comprehensive features, and low start-up costs. However, some users report rising costs with additional users or annual price increases, impacting long-term affordability.

Starting price

89per user /
per month

Pros & Cons

Network and Sharing

Candidate Tracking

Recruiting Process

Data Entry and Management

Cumbersome email integration

Top Echelon’s user interface

Ease of use rating:

Top Echelon pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(154)
5(352)

What do users say about Top Echelon?

Top Echelon is a recruiting tool with key features that include candidate management, resume parsing, job management, applicant tracking, and more.

Select to learn more


Who uses Top Echelon?

Based on 513 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Staffing and Recruiting
Human Resources
Information Technology and Services
Hospital & Health Care
Others

Use cases

Recruiting
Recruiting Agency
Staffing Agency
Online HR
PEO

Top Echelon's key features

GetApp's analysis of 99 verified user reviews collected between December 2021 and May 2024 identifies Top Echelon's most critical features and summarizes user sentiment about those features.

Candidate management

Reviewers appreciate Top Echelon's Candidate Management capabilities for their intuitive tracking, sorting, and evaluation of candidates. They report ease of information entry, multiple ways to input candidates, and robust tracking of candidate activities. Users find the customizable dashboard and pipeline capabilities valuable for managing candidate status. They also highlight the ability to keep trading partners updated and the system's overall ease of use. However, some users mention the need for better guidance on the many available capabilities. Of the 56 Top Echelon users who gave detailed accounts of their use of Candidate Management, 100% rated this feature as important or highly important.

See related user reviews

“The Candidate Management feature offers intuitively more than essentials for tracking, sorting and initial evaluation of candidates for job posts and potential employers. Ease of information entry and the thoughtful summary display of subjects are big help when performing an initial sort. Would be a big help to provide an easy access Guide to the many features, though - can get lost in them or miss out as there are so many. Candidate Management feature is the reason I subscribed and stayed with Big Biller.”
WY

William Y.

President

“We are able to easily input candidates in the system either by parsing the resume or using a shortcut to input candidate information from LinkedIn and other sources.”
KC

Kara C.

Senior Recruiter


Resume parsing

Users find Top Echelon's Resume Parsing feature efficient and time-saving, with the ability to quickly upload resumes from various sources. They appreciate the ease of parsing resumes from emails and the cloud, and the system's ability to check for duplicates. However, reviewers note occasional issues with parsing resumes with complex formatting or image-based content. Despite these minor issues, they find the capability generally reliable and helpful for integrating resume submissions. Of the 21 Top Echelon users who gave detailed accounts of their use of Resume Parsing, 100% rated this feature as important or highly important.

See related user reviews

“They systems parser works pretty good most of the time and does not take very long to bulk add resumes.”
EB

Eddie B.

Director of Recruiting

“Simply upload a resume from the cloud and all the information flows seamlessly into BB.”
DM

Darrell M.

Owner


Job management

Reviewers indicate that Top Echelon's Job Management capabilities are comprehensive and customizable. They appreciate the ability to add, manage, and update job orders easily, as well as the robust job posting tools for major boards. Users find the system organized and helpful for tracking job-related activities and maintaining complete job histories. They also value the customizable interface and the seamless integration of job information with candidates and companies. Of the 24 Top Echelon users who gave detailed accounts of their use of Job Management, 96% rated this feature as important or highly important.

See related user reviews

“Top Echelon provides a fully customizable interface for adding and managing current open job orders. it also comes with a robust, fully customizable careers page and job posting tools for all major boards.”
RM

Roland M.

Director of Sales and Recruiting

“All critical information about jobs is easy to view, add to and update. Complete history is retained. Can create / duplicate a job order if needed. ”
JR

Jim R.

President


Applicant tracking

Users report that Top Echelon's Applicant Tracking capabilities are highly effective for managing applicants throughout the recruiting process. They appreciate the customizable stages, detailed tracking of interactions, and the ability to document all activities. Reviewers find the system easy to use and beneficial for keeping track of candidates' progress. They also highlight the good reporting capabilities and the transparency it provides in understanding the status of applicants. Of the 48 Top Echelon users who gave detailed accounts of their use of Applicant Tracking, 94% rated this feature as important or highly important.

See related user reviews

“Allows me to access applicants based on skills sets, job function etc..”
KD

Kostas D.

President

“When you talk with possible candidates every day, it good to keep up with who I talked to and what we talked about and the date we last talked.”
PM

Paul M.

Recruiter


Resume database

Reviewers appreciate Top Echelon's Resume Database for its robust search features and ease of use. They find it simple to add, update, and search resumes using various criteria. Users value the ability to store and manage a large volume of resumes, as well as the integration with other recruiters' databases. They also highlight the ease of transferring resumes into the system and the overall accessibility and maintenance of the database. Of the 30 Top Echelon users who gave detailed accounts of their use of Resume Database, 90% rated this feature as important or highly important.

See related user reviews

“The resume database has great search features within in and also allows you to search other affiliates databases for matching candidates. That feature alone makes it an exetremely powerful feature for smaller agencies like mine. ”
BK

Bill K.

President

“Love that we can store, parse, and have all the details needed to search our resume database when we have a pertinent search!”
IL

Isabel L.

President


Resume search

Users find Top Echelon's Resume Search capabilities valuable for quickly finding candidates using keywords and Boolean searches. They appreciate the ability to create hotlists and perform searches based on various parameters. Reviewers report that the search process is smooth and efficient, allowing them to easily access and review candidate information. However, some users mention occasional difficulties in finding specific resumes, indicating room for improvement in search accuracy. Of the 34 Top Echelon users who gave detailed accounts of their use of Resume Search, 85% rated this feature as important or highly important.

See related user reviews

“being able to limit distance range, uploading of resume time frame and required wording helps find the closest matches”
CB

Carol B.

Office Manager

“the ability to search on any content in the record, including all attachments, is invaluable.”
AB

Ann B.

President


All Top Echelon features

Features rating:

Mobile access
Interview scheduling
Email marketing
Status tracking
Boolean search
For recruiting agencies
Contact database
For staffing agencies
Recruitment management
Interview management
Data import/export
Job tracking
CRM
Email management
Job board
Workflow management
Job requisition
Talent acquisition
Activity dashboard
Reminders
Social media integration
Collaboration tools
Email templates
Self service portal
Customizable templates
Job posting
Activity tracking
Reporting & statistics
Customizable reports
Lead management
Reporting/Analytics
Task management
Reference checking
Recruiting firms
SMS messaging
Social recruiting
Third-Party integrations
Workforce management
Real-Time reporting
Pipeline reports
Pipeline management
Onboarding
Job Application Management
Internal hr
HR management
Full text search
For peo/aso
Customizable forms
Configurable workflow
Calendar management
Background screening
API
Alerts/Notifications
Accounting

Top Echelon awards

Top Echelon alternatives

Top Echelon logo

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89

/user

Per month

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Top Echelon pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

89

/user

Per month

Professional

110

/user

Per month

User opinions about Top Echelon price and value

Value for money rating:

Of 64 reviews that provide robust commentary on Top Echelon's price and value, 87% mention it in a positive light.

Most users consider Top Echelon to offer excellent value for money, frequently highlighting its affordability compared to other ATS/CRM solutions with similar features. They indicate that the platform provides a comprehensive set of functionalities—including job posting, website integration, CRM, and ATS—at a price point that suits smaller firms and businesses with limited budgets. Reviewers appreciate that there are no high start-up costs and that the monthly fees are low, making it easy for small companies to get started and add multiple users affordably. Some users say they benefit from features like job advertising without extra fees or only a small additional charge, and they find the free trial easy to access and set up. Most reviewers indicate that the cost-benefit ratio is quickly apparent, with many stating they receive all the necessary tools and performance at a fraction of the price of larger competitors. However, some users report that costs can increase with additional users or services, and a few feel that the price can be high for startups or when bundling all services. Some reviewers feel the price rises annually, which can be a concern for long-term affordability.

, and

To see what individual users think of Top Echelon's cost and value, check out the review excerpts below.

“advertising directly from site, clean interfaces, email templates, effective parsing is always accurate, pricing is excellent, support team is excellent as well.”
TU

Tess U.

CEO

“Big Biller has all the bells and whistles of the more expensive CRM/ATS products on the market but it is catered to fit businesses, like mine, with a smaller budget. ”
TL

Tonja L.

Founder & Professional Recruiter

“I wasn't to impressed on the pricing of the software and how much additional it is to add another person.”
LM

Latarsha M.

President

Top Echelon integrations (12)

Integrations rated by users

We looked at 513 user reviews to identify which products are mentioned as Top Echelon integrations and how users feel about them.

Integration rating: 5.0 (1)

When client requests a background check its a click away connected directly thru TE.

CB

Carol B.

Office Manager

FoxHire logo
FoxHire

Integration rating: 5.0 (1)

Have an available pool of candidates to open requisitions on a quicker basis.

AK

Allen K.

CEO

Gmail logo
Gmail

Integration rating: 4.8 (6)

Integration rating: 4.3 (4)

Integration rating: 4.7 (3)

Integration rating: 5.0 (1)

ZipRecruiter logo
ZipRecruiter

Integration rating: 5.0 (1)

Top Echelon customer support

What do users say about Top Echelon customer support?

Customer support rating:

We analyzed 102 verified user reviews to identify positive and negative aspects of Top Echelon customer support.

Widespread user sentiment highlights extremely responsive customer support, even on weekends and for urgent issues.

A significant portion of users appreciate having a dedicated support rep, making communication easy and consistent.

Broad user base reports fast response times and knowledgeable, friendly staff who resolve questions efficiently.

Frequently reported by users, the support team offers excellent training, ongoing assistance, and values user feedback.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Top Echelon's customer support, check out the review snippets below.

“Even on the WEEKENDS their team is quick to respond and resolve any issue with excellent customer service, including providing suggestions to free programs not affiliated with their firm that can help serve the needs of its customers. ”

JR

Jace R.

Vice President

“The customization available to you plus their stellar customer service, training and support response times are fantastic. ”

MS

Melanie S.

Owner

“The price point is fair and whenever we've faced an issue, the customer support team has been extremely responsive.”

BP

Blair P.

Divisional Director

Top Echelon FAQs

Q. Who are the typical users of Top Echelon?

Top Echelon has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is Top Echelon used for?

Top Echelon recruiting software has combined powerful and intuitive ATS and CRM features into one recruitment solution designed to streamline the placement process for growing contingency, retained, contact staffing, and executive search firms. Features include customizable workflows, email and calendar integration, mobile access, full text searching, zip and radius search, import and export, custom fields, email parsing, reporting, candidate portal, job posting, record merge, social sharing and more. There are no set up fees and onboarding, training and support are free. Ideally suited for growing recruiting, contracting, staffing and executive search agencies, Big Biller is perfect for companies and teams that need to collaborate to fill open positions. Top Echelon is a secured, cloud-based recruiting software solution that combines applicant tracking technology, a centralized CRM, and an intuitive design to meet the demands of recruitment teams in fast paced environments.


Q. What are the benefits of using Top Echelon?

  • Top Echelon is a cloud-based recruiting management system, centralizing applicant tracking capabilities alongside a recruiting CRM.

  • Import candidate contacts from Excel spreadsheets, parse vital information from submitted resumes, and email new resumes directly into Top Echelon.

  • Manage candidates, companies and jobs more efficiently with customized Pipelines, workflows, and custom fields while marketing jobs through integrated email.

  • Use the Recruiting CRM to schedule recruiting tasks, calls, interviews, and marketing emails to know what was done and what to do next to continually stay in front of clients and candidates.

  • Candidate portal makes it easy to post job orders to your company's website and to social media.

  • Q. What languages does Top Echelon support?

    Top Echelon supports the following languages:
    English


    Q. Does Top Echelon offer an API?

    Yes, Top Echelon has an API available for use.


    Q. What level of support does Top Echelon offer?

    Top Echelon offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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