citrusHR Pricing, Features, Reviews & Comparison of Alternatives

citrusHR

Easy to use, powerful HR software for UK small businesses

4.62/5 (21 reviews)

citrusHR overview

What is citrusHR?

We believe that HR software should remove friction from the day to day running of your business, not create more of it. That’s why we’ve focused our easy-to-use self-service platform on core HR activities such as holiday, absence and time management, payroll/expenses and staff onboarding/development.

These time-saving features will save you and your team hours every week on HR admin, and they’re backed up by powerful reporting functionality and comprehensive security measures that keeps your employee data safe.

citrusHR is priced affordably on a rolling monthly contract, we don’t charge set up fees, and it takes a few hours – not weeks – to launch within your organisation.

How refreshing does that sound?
citrushr.com

Pricing

Starting from
£20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
citrusHR screenshot: Get 24x7 access to staff information and a suite of tools from any devicecitrusHR screenshot: The dashboard provides an overview of staff absences by week, information on the user's holidays at a glance, quick access to actions, and morecitrusHR screenshot: Store all employee information and data within the secure CitrusHR employee databasecitrusHR screenshot: Online timesheets allow staff to fill in the hours they've worked, and send them over to their manager for approval citrusHR screenshot: CitrusHR’s built in expenses system allows employees to enter the details of their expenses, including digital copies of their receipts citrusHR screenshot: HR notifications help make sure users never miss an important HR deadlinecitrusHR screenshot: CitrusHR is mobile optimized for tasks such as expense claims, holiday requests, and contact info lookupcitrusHR screenshot: View each employee's training activity and qualifications

citrusHR reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.6
  4.9
Andy Riddle

Integral to how we run our small company's HR - easy to use, saving significant time and money

Used daily for 2+ years
Reviewed 2018-02-18
Review Source: Capterra

Pros
The whole of the company uses Citrus regularly whether to request holidays, signal time out of the office or claim expenses. We use the system to handle a host of other situations, whether it's maternity leave; time off in lieu; salary changes; goal setting or running appraisals. The ready-made HR policies have proved especially helpful for us as a small business - before using Citrus, we had a mix of documents, with a number of gaps and out of date information. Having a complete set of legally compliant documents which can be adapted to fit our needs is an important, reassuring benefit. Finally, Citrus provides excellent support from HR professionals for those occasions where we need advice regarding more serious issues.

Cons
We've fed these ideas through to the Citrus team and they have responded well to changes being made to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sheena Owens

Easy to use and support staff were fantastic at setting company up and very patient with my queries.

Used weekly for 1-2 years
Reviewed 2018-02-27
Review Source: Capterra

Have already recommended Citrus to other potential users and two have ordered as far as I know!

Pros
Easy to use system and company staff records are kept up to date. Citrus excellent at keeping us informed of legislation changes and implementing where required. All support staff are very helpful when you phone with a query and quickly sort things out. HR advice very professional and easy to access consultants if required.

Cons
The system does not print out a summary sheet of all staff and does not print summary sheet for holiday leave being requested - this could of course be me and I have not found it yet!!! Will ask

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dominic Richmond

A great team who are very responsive and easy to work with

Used weekly for 1-2 years
Reviewed 2018-03-02
Review Source: Capterra

One home for all HR matters

Pros
The software is in a very easy to read format, well laid out with each part easy to access. The ability to switch between team members to update records and save documents is simple and user friendly. The team find it an extremely useful and visible tool to use to record all contract and HR matters

Cons
Because the system is so comprehensive it is not always apparent what documents are contained on it. Some of the more detailed HR documents are generic and to bespoke these to a company approach is time consuming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jamie-lee Hutton

Difficult and challenging

Used weekly for 6-12 months
Reviewed 2018-02-27
Review Source: Capterra

Pros
The support team are very friendly and try their best to help but unfortunately the 'system' does not allow such basic changes to be made, meaning the support team are not necessarily able to help with such requests.

Cons
Citrus HR are unable to amend the system, when requested by their client but sell the product as 'we can make the system suit your organisation and change settings accordingly' This is NOT TRUE! Unfortunitly due to this fact I have to keep other files and records on my computer, meaning all our HR files and documents are not all in one place, which is why I signed up in the first place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Sarah Telford

Easy package to use, with good features

Used weekly for 2+ years
Reviewed 2018-04-23
Review Source: Capterra

Pros
Easy to use. Easy to train others on how to use the software. Covers a lot of the functions we used to use with paper records

Cons
You do have to monitor if annual leave allowances are correct. Sometimes there can be a glitch in the system and incorrect balances are shown. Citrus HR are able to access the system and correct these however.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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citrusHR pricing

Starting from
£20/month
Pricing options
Free trial
Subscription
View Pricing Plans

£2 per employee per month
Minimum £20* per month subscription
Rolling monthly contract, cancel any time.

citrusHR features

Activity Dashboard
Employee Management
Employee Onboarding
Performance Management
Reminders
Reporting & Statistics
Third Party Integration

API (444 other apps)
Activity Tracking (229 other apps)
Applicant Tracking (285 other apps)
Automatic Notifications (355 other apps)
Customizable Branding (276 other apps)
Customizable Reporting (275 other apps)
Data Import/Export (264 other apps)
Employee Database (239 other apps)
Employee Portal (233 other apps)
Employee Self Service (230 other apps)
Real Time Reporting (236 other apps)
Recruitment Management (230 other apps)
Self Service Portal (256 other apps)

Additional information for citrusHR

Key features of citrusHR

  • Time off management
  • Employee lifecycle management
  • Expense reporting
  • Performance management
  • Staff disputes
  • Redundancy
  • Maternity leave
  • Paternity leave
  • Sickness & absence
  • Disciplinary issues
  • Appraisals
  • Benefits & motivation
  • Employment policies
  • Employment contracts
  • HR advice
  • Holiday and absence planner
  • Secure employee database
  • Online timesheets
  • Integration with Xero
  • Appraisals & goals
  • HR reports
  • Mobile-ready
  • Two-factor authentication
  • Qualifications & training
  • Database security
  • Data backup
  • Reminders
  • Staff appraisals
  • SMS integration
  • Hall of Fame & Employee of the Month
  • Timesheets
View All Features

Benefits

CitrusHR's holiday and absence planner tool automatically works out holiday time for staff accordingly and allows employees to see their remaining holiday days at any time.

Pay staff the right amount, at the right time, with CitrusHR's automatic payroll calculations based on employee timesheets and pay rates.

Integrate to Xero accounting software to further improve the expenses workflow and see cashflow in real time, manage taxes and invoices, pay bills, and more.

Set reminders for important dates or deadlines, and get alerts about important issues, employment anniversaries, and even birthdays.

Generate a variety of reports on staff such as sick days, salaries, payroll, pay raises, bonuses, and more. View them on screen, save them as a PDF, or print them out.