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TeamKeeper
Time & attendance tracking with QuickBooks integration
(2)
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Functionality
4.3
/5
95
Total features
27
7 categories
TeamKeeper features
Common features of Employee Monitoring software
Price starts from
5
/user
Per month
Stan C.
Transportation/Trucking/Railroad, 1-10 employees
Used weekly for 2+ years
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Overall, our company's experience has been great.
Our team of employees are located in multiple locations in different states. The web based system allows our team members to log on and input their time and attendance. Android tablets are used by our employees and desktop computers are used by our administrative staff to complete the weekly timecard operations. The process is seamless and very efficient. We will be rolling out the new Clockwise app to our employees in August 2019. We anticipate the app will allow be even more efficient.
There is a small learning curve that our team experienced. It's important to spend time training your administrative staff on the software first followed by the employees. We developed a train the trainer approach with the administrative staff. The trainers then train the employees and assist with getting through the learning curve.
It is an honor to provide you and your staff with a time and attendance solution that meets your companies mobile workforce and administrative requirements and needs each and every time. We will continue to provide you an excellent product and even better support in the future.In the meantime your administrative staff and employees can always view our comprehensive user guides at the following link https://www.goclockwise.com/resources/
Sami B.
Automotive, 11-50 employees
Used weekly for 2+ years
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Easy to use. Site is always up. Simple. Reliable.
Very quirky depending on web browser. Rows never line up which for tracking time is maddening. Very inflexible graphical user interface so reviewing timecards is a lot more time consuming than it needs to be. Anytime we've asked for an update/improvement, however minor, it has not happened.
Thank you very much for taking time to leave us your helpful thoughts and review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We would love to see the interface issues you are experiencing when you log into the system. We understand that some browsers and mobile interfaces can create a view that is difficult to work with. Please contact us at your earliest convenience to review and discuss a possible solution. 281 488 8806 option 2 We are so happy to have you as a customer. We look forward to hearing from you soon.
Rachel E.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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Our overall experience with clockwise has been very good. The knowledge of their staff is critical to our relationship as we often need things addressed in a timely urgent manner and Clockwise does just that. To be honest, some of the shortcomings of the product from our perspective our self made. We have made the system much more complicated "robust" than what I would think the typical user would need or want. I think an average user would find the product very intuitive, reliable and user friendly.
Clockwise is very forgiving. You can fix so many things with some effort. Customer Support is very good with knowledgeable staff on the other end. We have experienced VERY little downtime which is excellent.
Timesheet approval status is lacking for us. Timesheet notes not visible to the end user would be very helpful but is not available. We manage many client:projects within the system with varying timesheet approval requirements which CW cannot manage so we have to extract data and manipulate in excel each week to manage our approval statuses each week.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. Your feedback offers us a world of changes. Thank you. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.
Kim S.
Research, 11-50 employees
Used daily for 2+ years
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Time keeping, charging time to different accounts .
We have used this for many years and we are satisfied with the company and the time keeping system and the customer service is awesome !
Nothing about this software is a problem .
Thanks so much for being one of our great long-time customers! We at Clockwise are happy that your experience continues to be positive! Cody Clark Clockwise Product Manager
Denise L.
Government Administration, 51-200 employees
Used daily for 2+ years
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Excellent experience! I've only encountered one problem and was able to have it resolved in a timely manner. When the customer service rep needed to find out some information for me, he returned my call within minutes with the correct solutions. I value excellent customer service.
The feature I like the most is the ease of the software and the ability to navigate easily between pages, tabs and fields.
When you have to edit in the time keeping fields and need to type in the comment the reason why, the process would work it would work better/quicker if you could type the reason for the edit in just one field for multiple days and not type in the same information for each individual day for that week.
Thanks so much for your great review. We at Clockwise are happy that your experience has been so positive! Cody Clark Clockwise Product Manager
John F B.
Mechanical or Industrial Engineering, 1-10 employees
Used daily for 2+ years
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Very favorable experience, from setting up employees and project charge numbers, to employees recording their time, timecard submittal and approval and running reports to support the needs of our business.
Easy to use, clean layout. Bothe management and employees find the system very efficient.
Honestly, can't thinks of anything. Your software team has done a wonderful job configuring the system.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.
Lon L.
Financial Services, 201-500 employees
Used daily for 2+ years
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When a service request is made, the response and resolution was very quick. This is great customer service!
Ease of use and ability to see employee's timesheet and PTO request within a couple clicks.
Software is very easy to use, would like to see more Admin reports.
It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future. We love our customers suggestions. Please feel free to contact Clockwise Technical Support Team regarding report needs. Thank you!
Kathi S.
Government Administration, 11-50 employees
Used daily for 2+ years
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We have been using this software since 2009, and have zero complaints. The best feature of this software is the compatibility with QuickBooks. I have never had any issues with downloading the time sheets. It makes my job so much easier. The staff at Clockwise area all very helpful and always available.
I just have one little thing that I wish could be added or changed in the software. It would be great if the Leave Report could be downloaded into an Excel spreadsheet.
This is so great to hear and we are looking toward ways to make your day much easier. Please contact our technical support team and they will provide you a solution to your leave balance report needs. Thank you for being a Clockwise customer.
Verified reviewer
Consumer Goods, 51-200 employees
Used weekly for 2+ years
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I love Clockwise most for the way that it can select the best timeslot for scheduling a flexible meeting. This has saved me HOURS of back-and-forth with planning group sessions. I also diligently review the weekly recaps that they provide, it contains quite a bit of useful information in understanding where your time went.
There is not much that I dislike about Clockwise. I have heard from colleagues that they get frustrated from some of the smart features like automatically scheduled lunches and focus time but those are easily customized in the Clockwise settings so these complaints are simply due to user error.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.
Sherry D.
Government Administration, 11-50 employees
Used daily for 1-2 years
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We needed a way to automate time collection and automate leave approvals for our administrative staff that works on grants and Clockwise allowed us to do that for a reasonable price.
Easy for staff to use. Does the job of collecting time staff enters and provides neat, detailed timesheets of all time including changes and approvals.
I don't like it that leave approved on or after the actual date is not populated to the timesheets once it is approved.
Thank you very much for taking time to leave us this review. Here at Clockwise we value your time and your employees. We plan to continue to add additional features and modules in the near future and you will be one of the first to know. Our best practice on leave has been to wait until the employee actually takes the leave, especially for future date leave approved. If the employee decided not to take the leave physically we ensure the employees leave balance remains accurate and correct. Reducing on approve my provide a balance that may not be accurate at the time of approval compared to the time of the physical leave taken. Should you have any questions for feedback in the future please free to reach out to us.
Shaketa T.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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I love Clockwise. It has saved so much time.
I love that it is integrated with our accounting system and all we have to do is import the timesheets for immediate payroll processing. I love the archiving and document features. There's so much more.
I like least that it does not count the number of timesheets (employees) that will be imported. I need a count to ensure I have them ready for import!!!! It would also be good if it gave a total number of hours to be imported.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We are so happy to have you as a customer, please feel free to contact our Application Support team regarding the timesheet count request. We can do that for you. 281 488 8806 option 2
Vicki P.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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Time saver on payroll week checking over timesheets
The most helpful feature was setting up specific coeds for employees so time was charged correctly
The initial setup was timely but once that was completed adding new employees was easy
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.
Anne M.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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on the whole the experience has been good
Basically easy to use and the support is good with GHG who we use.
setting up a new employee and integrating it with QB
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We currently have a direct integration with QuickBooks which will eliminate and duel entry issues and streamline the employee setup process greatly. Please contact our awesome Application Support team at your earliest convenience and they can help you move forward with this time-saving feature. Should you have any questions for feedback in the future please free to reach out to us.
Luke O.
Nonprofit Organization Management, 201-500 employees
Used daily for 2+ years
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Customer service is always quick and easy when we need it
It allows us to track our employees time in and out, along with PTO and Holiday. Also run reports on the data. It’s easy for employees that work at multiple locations
Nothing really, does what we need it to do
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer your an exceptional and innovative productive backed by our great Application Support team. Should you have any questions for feedback in the future please free to reach out to us.
Eric k.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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Customer service is outstanding. Easy and quick setup. Been using Clockwise for over 3 years, and will likely never leave.
DCAA compliant, easy to use for employees, easy for admins to set up and modify charge codes.
No mobile app yet. Mobile app would permit those employees who work at sites without internet access to easily complete timesheets as soon as they walk out the door.
Great news! Clockwise has mobile apps in beta test for iOS and Android. We should release later this year. If you would like your employees to have access to the beta test version of Clockwise Mobile, contact our customer support. Thanks for the great review!
CHERYL D.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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THE PRODUCT HAS EASED THE TIME FOR ENTERING PAYROLL AND LESSENED PAPERWORK
THE EASE OF UPLOADING AND EXPORTING THE EXCELLENT IT CUSTOMER SERVICE
NEEDS TO HAVE AUTOMATIC UPDATES SOME OF THE REPORTS ARE COMPLICATED TO STRUCTURE
Thanks so much for your review! We are truly happy to hear that you have been satisfied with the Clockwise product and service. We aim to keep you satisfied. Please feel free to take advantage of the unlimited technical support for some tips and tricks regarding the reporting features. Thanks for being a valued Clockwise customer! Idris Johnson Clockwise Director of Sales and Marketing
Janice A.
Defense & Space, 11-50 employees
Used daily for 6-12 months
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we are able to get timesheets faster.
I like that I am able to import employees' time into my payroll software. I also like the ability to see when an employee changes their timesheet.
I wish the muliple timesheet feature worked better. I also wish I could look at timesheets one week at a time and get the totals.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We are so happy to have you as a customer, please feel free to contact our Application Support team regarding the multiple timesheet view needs. We can do that for you. 281 488 8806 option 2
Harika B.
Events Services, 201-500 employees
Used daily for 1-2 years
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Good
I really like the integrations, able to integrate with other work apps for effective use. It is a simple plug-and-play solution to set up meetings and schedule the working hours.
Setup is little confusing for a first timer.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.
Rebecca L.
Defense & Space, 1-10 employees
Used weekly for 2+ years
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The ability to print reporting as a time collection on government contracts.
The ease of use in entering labor hours.
Project Coding can be a little complicated having to record in two of the modules, but once you figure it out it is easy.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.
Dawn S.
Human Resources, 51-200 employees
Used daily for 2+ years
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Overall I really thought Clockwise was user friendly and pretty self-explanatory. It was easy to add new program codes in. The reports function was easy to use and understand and were able to manipulate to the dates you needed easily. Our staff easily learned how to use it with minimal help.
What I really liked is that for our organization you can easily keep track of your hours in the top of the timesheet but down below charge it out to multiple programs easily. I also really liked that mileage could be charged out in the timesheet and exported into a spreadsheet for import into our payroll system. There was even a spot to upload the mileage sheets so our backup was all right there in the timesheet.
At setup finding the right formatting of a CSV or .text file that would format to import into our accounting system was a little challenge. There was no way that the export would come out perfect so we did have to do a little formatting for the imports to accounting and imports of leave and paystubs worked going back into Clockwise, but within a couple weeks it was all up and running smoothly with minimal formatting needed. I wish that even though the timesheets were bi-weekly that it would have totaled each week up for us, that would have made life easier to figure out OT.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.
Tyler J.
Computer Networking, 11-50 employees
Used daily for 6-12 months
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Great experience with Clockwise and we look forward to being a customer of theirs, and growing with them, for a long time.
Clockwise is very easy to use both as a user and as an administrator. As a small company we wanted a timekeeping solution that would fit within our budget and Clockwise has all the capabilities we need. The BEST part about this solutions is the customer service. We have added a few custom touches, such as reports for our employees to run and our own domain, and they have been more than helpful and accommodating. I highly recommend all around.
There are few cons, but as an administrator the interface is a little repetitive having the same options in multiple places. The biggest con is the appearance. We definitely prefer function over fashion, but it could be a little prettier for the end user/employees.
Hello, we are extremely happy to have you as a loyal customer and are able to provide you a software that has performed and has been capable to fit your needs. We look forward to continuing to serve you in the future.
Hamid R.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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Overall we have had a great experience with Clockwise functionality, ease of use, setting up of new employees and customer service and support.
The most impactful feature for our company is the ability to auto import the timesheets using the import tool into QuickBooks. This feature has allowed us to automate our payroll journal entries which were previously done manually. Not only was the manual payroll entries extremely time consuming but also very susceptible to errors for miscoding projects and their associated labor costs. The import tool is by far the favorite feature for accounting and we look forward to any future upgrades to streamline data with QuickBooks.
There are some missing features that would help us resolve weekly timesheet issues related to miscoding; such as having the ability to auto populate certain tasks to charge codes and groups, customizing pop-up error messages as reminders when employees charge hours to certain authorized charge codes.
Terrell F.
Aviation & Aerospace, 11-50 employees
Used daily for 2+ years
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Clockwise meets our need for a cost effective and easy to use employee time tracking and management system. JXT has used this software for this purpose for more than 10 years and continues to be pleased with the capabilities and results it provides.
This software includes many features, most of which we don't use. We purchased it to provide our employees an easy to use and accurate system to enter the hours they work and track those hours by job. We use the hours entered to develop payroll, for customer billing and to support audit requirements for work done on cost reimbursement jobs. It has proven a valuable tool in meeting those requirements.
I have no negative comments to make about the Clockwise features we use. I can only assume that I would also be pleased with the additional features if we used them.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative product backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.
Annette G.
Logistics and Supply Chain, 51-200 employees
Used daily for 2+ years
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We transitioned from outsourcing our payroll to doing inhouse payroll. Clockwise has been a good tool for our current needs. As we grow, I can see us transitioning to an integrated timekeeping/payroll system.
It is very cost effective, easy to use and train employees how to use. The customer support is outstanding. Someone is always ready and available to help.
Transition between our payroll and timekeeping system is cumbersome. Entering an employee in two systems is time consuming. Timesheet saving should be automatic.
Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. We are so happy to have you as a customer, should you have any questions for feedback in the future please free to reach out to us.
Teann Y.
Civic & Social Organization, 51-200 employees
Used daily for 2+ years
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Any issue we have the customer service helps us asap. We never have to wait hours or until next day. They work on it when we contact them until it is corrected. I love the fact that they explain what the issue was and how to fix it in the future. All employees are respectful and courtesy to us.
This software fits our needs where employees are able to input their timesheet via cell phone. They are able to take a photo of their receipts and attach it to their timesheet so that their expenses are current. We use it as an import/export with the accounting software GMS. Being able to upload paystubs is a great help.
1. Reports that we could create ourselves, the standard reports might miss an item needed. 2. You have to open a new timesheet to get to the date range you want, then click the arrows back. 3. Would like to see an easier way to open attachments, if they were on the first screen also it would be easier. 4. If new hire entry could be stream lined, as a copy another employee's basic coding then add the individual employees information.
Thanks so much for your review! We're glad Clockwise meets your needs and our customer service team takes good care of you. Thanks also for your helpful suggestions. We will include them in the mix as ideas for future upgrades along with other customer priorities. Thanks for being a long-time Clockwise customer! Cody Clark Clockwise Product Manager